ICT 2nd Line Service Desk Technician

ICT 2nd Line Service Desk Technician 
12 Month Fixed Term 
 
Working Hours: 37 hours per week  
Salary: Grade 5 £28,770 – £31,364 
Location: Kelvedon Park 
Closing Date: 22/04/2024 
 
We have a fantastic opportunity for someone who wants to be part of a great support team that enables our firefighters to keep the people of Essex safe and well. We are looking for a well-rounded person who is responsible, accountable, and professional. You need to be able to work effectively in a team environment with good communication skills. 
 
You will be an experienced ICT Service Desk Technician with evidence of strong ITIL Service Management Skills, predominantly Incident Management and Service Request. You will be able to work autonomously and understand the broader view of work in the department plan, as well as managing activities on a busy Service Desk. You will take ownership of the tickets assigned to you and ensure they are handled in line with agreed processes and procedures aligning to ITIL best practice.   
 
Main Duties and Responsibilities: (Role Profile)

  
Support core business hours between 8:00am and 5:00pm 
Travel to remote sites using company vehicle when necessary to carry out local repairs/installations of ICT equipment, including docking stations and VoIP handsets. 
Support the Service Desk by acting as a Single Point of Contact to the Business in response to Service Requests and Incidents. 
Log all Incidents or Service Requests received in the ITSM Tool following agreed procedures 
Triage reported Incidents and make initial diagnosis before carrying out known solutions where applicable. Aim to resolve Incidents at 1st/2nd line by using remote access tools where necessary. 
Respond to customers and resolve more complex Incidents and Service Requests within agreed operational target levels and escalate to 3rd level support teams within ICT and external suppliers. 
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary passing on full triage information utilising the ITIL framework. 
Create, maintain and publish relevant support documentation in order to assist colleagues in the quick resolution of their incidents and service requests and enable users to become more self-sufficient, providing advice and guidance on best practice within a defined range of requests. 
Maintain CMDB records in line with agreed process. 
 
The ICT 2nd Line Service Desk Technician will have the following attributes: (Person Specification) 
 
Previous experience providing IT support on a similar level 
Strong knowledge of IT hardware 
Logical thinking and troubleshooting skills 
Ability to build and set up desktops, laptops, tablets and VoIP phones 
Knowledge of networking technologies – LAN/WAN/Wi-Fi 
Previous experience working with Windows operating systems 
Active Directory experience (including Azure) 
Ability to build and deploy mobile devices 
Working within an ITIL environment 
1st line support knowledge of MFP printers 
Knowledge of Intune will be advantageous. 
Knowledge of using and supporting Microsoft Teams and O365 products  
 
How to Apply 
 
You should express an interest for the role by clicking Apply in Cornerstone (recruitment portal). Please submit your CV.   
 
You may attach separate documents (such as qualifications) should you wish, though your additional document will only be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications).  
  
Our Culture and Benefits 
 
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.  
 
You can find out more about our benefits at https://www.essex-fire.gov.uk/recruitment/benefits 
 
Disability Confident 
 
We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit. 
As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues.  
 
Our employee forums and partners include:  
Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men’s Forum, and our Women’s Forum. In addition, we also have a female firefighters operational group.  
 
Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.  
 
Should you wish to discuss support, or access further information, from one of these groups, please contact Equality.Diversity@essex-fire.gov.uk  
 
You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to recruitment@essex-fire.gov.uk 
 
You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk and about our vacancies and application processes via www.essex-fire.gov.uk/join-essex-fire 
 
Safeguarding 
 
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. 
 
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. 
 
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. 
 
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. 
 
This role will be subject to a Disclosure and Barring Service (DBS) check. 

Business Support Administrator

Job Summary

Job Role Title:  Business Support Administrator

Salary:  B £23,114 – £23,500

Contract Type:  Permanent

Working Pattern: Full time

Number of hours per week: 37 hours per week

Job Share: No

Closing date:  17 April 2024

Further Information

Leicestershire Fire and Rescue Service is looking for a Business Support Administrator to join our busy Training and Development Team based at our Training Centre in Loughborough.

You will provide accurate and efficient business administration support to the Training & Development Team. You will be based at the Training & Development Centre, Loughborough however on occasion it may be necessary to travel to Leicestershire Fire and Rescue Service sites within Leicester, Leicestershire and Rutland.

You will have the ability to work effectively in a flexible and responsive way, plan own time and manage workload, ensuring that deadlines and time scales are met. Experience of organising own work within a busy office environment, multi-tasking and prioritising in order to adhere to deadlines.

As well as experience of administering and monitoring of undertaking basic administration processes. You will have experience working to own initiative in a customer facing role. Experience of using Microsoft Word sufficient to record minutes and provide information sheets for learners.

The successful applicant will be required to work 37 hours a week – Monday to Friday. You will also be required on occasion to work outside of usual working hours, this will include evenings and weekends.

Hybrid working may be considered for this role.

Closing date:  17 April 2024

Interview date: 25th & 26th April 2024

Benefits you will receive:

•    Competitive salary

•    Flexible working

•    Generous leave entitlement plus public holidays

•    Full support for ongoing professional development

•    On-site gym facilities

•    Free onsite parking

•    Access to an emergency services “Blue Light” discount card

•    Use of our in-house occupational health unit, which includes fitness support

•    Access to the Service’s 24/7 Employee Assistance Programme

•    Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire.

Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include:

• Employers Network for Equality and Inclusion
• Department of Works and Pension’s Disability Confident scheme
• British Sign Language Charter
• Asians in the Fire Service Association

Pension Considerations

Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge.  Further information on Annual Allowance and Lifetime Allowance can be obtained from our Pensions team.

Sponsorship

Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Business Support Officer

Benefits:

Salary :  £31,364 – £35,745 per annum (Grade 4), pay award pending

Hours : Full time –  37 hours per week – Permanent

Location – Service Headquarters, Calcot, Reading31

Excellent annual leave allowance of 28 days plus public holidays, and Flexible Working

Hours: 37 per week

Onsite gym, parking facilities and a Local Government Pension Scheme are available. 

About the role:

Are you an individual who strives to deliver in order to improve services to the public? Do you enjoy providing a high-quality service that is customer focused?

An exciting opportunity has arisen within the Business Support team for a highly motivated and proactive individual for the position of Business Support Officer.

As part of this role, the ideal candidate will be responsible for providing strategic support to the Senior Leadership Team and Directorates, this will be through a variety of tasks within different RBFRS service areas in order to support the wider organisation.

About you:

You will provide dedicated support to assigned members of the Senior Leadership Team and will be responsible for providing a strategic business support function. This includes, but is not limited to, monitoring budgets, undertaking project management, writing and preparing management and committee reports, responding to correspondence. You could also be organising and managing events and horizon scanning.

We are seeking an individual who can operate in a political and sensitive environment and must ensure confidentiality, professional integrity and discretion is maintained at all times.

The key focus of this role is:

  • To take responsibility for specified areas of business support and develop and maintain an understanding of those specified areas, and any associated systems.
  • To ensure wider development of the Business Support team.
  • Undertake project management, budget monitoring and prepare management and Committee reports in support of the Senior Management Team.
  • Undertake analysis and research on specific issues.
  • Diary management to meet deadlines.
  • Prepare and draft responses including but not limited to complaints and Freedom of Information requests.
  • To lead on the organisation and successful delivery of specific events and visits.
  • Undertake systems based work through data entry, data interrogation and data assurance.
  • Liaise with senior local and central government officers, politicians, community representatives and private and voluntary sector organisation representatives using a high level of political awareness and sensitivity. 

Key role requirements (knowledge, skills and experience):

  • Ability to prioritise decisions within own area of responsibility and identify possible causes of problems and conflicting demands to implement solutions in a timely manner, exercising relevant judgement..
  • Ability to communicate effectively verbally with high level of interpersonal skills
  • Ability to communicate to a high standard in writing producing documents in range of formats to suit a range of audiences including report writing and minute taking
  • Have a high level of IT skills and be able to use the full Microsoft package
  • Have experience of working in a multi-disciplinary team delivering a plan of work with competing priorities
  • Be able to attend venues in a variety of locations and to attend evening meetings of the Fire Authority

Application and selection process

The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached.

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

If you are interested in applying for this position click Apply Now.

Please see the link to the Job Profile/Person Specification.

Appointment is conditional upon undertaking a standard Disclosure and Barring Service (DBS) check.

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Angela Smith, Programme Office and Inspection Manager at smitha@rbfrs.co.uk to arrange an informal discussion.

Please note we do not accept applications via Agencies or CV’s without an accompanying application form.

Closing date for applications is 17:00 hours: 22 April 2024

It is anticipated that the assessment and interview process will run week commencing 6 May 2024 with the anticipated start date to be as soon as possible following appointment.

Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge.

Please view our privacy notice via this link Applicant Privacy Statement.

Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity.  All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. 

We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work.

Simply: The communities we serve are varied and diverse, we should be too.

Applications are welcome for job-share or part time arrangements please enquire on application.

All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Disability Confident Scheme (formerly known as the Guaranteed Interview Scheme).

Station Managers – Multiple roles Service wide

Salary: Station Manager A and B (Lease car + 20% Flexi Duty Allowance dependent upon role). Relocation available for external applicants in line with Pay & Recognition Policy.

Location: Various locations across Cheshire dependent upon role

Closing date: 5pm on 28 April 2024

The Service’s workforce planning forecast has identified that there will be a number of Station Manager opportunities across the Service over the coming year. In preparation for this, the application process for the 2024 Station Manager promotion boards is now open.  

We are looking for individuals who possess excellent leadership and communication skills, a proven ability to influence and motivate staff whilst also maintaining the highest levels of service delivery to ensure we are ready to change, save and protect the lives of the communities we serve.  The ability to support the Service in the implementation of changes associated with the Service’s CRMP is also vital to this role. 

The successful candidates will possess an understanding of the issues relating to the fire and rescue service at national and local levels, have political awareness and be committed to equality, diversity, inclusion and staff engagement. They will also be required to demonstrate competence against the “Leading the Function” element of the NFCC Leadership Framework, demonstrate excellent interpersonal skills and the ability to work as part of a high performing team in accordance with the Service’s core values.

This opportunity is open to internal and external candidates who are wholetime and competent Watch Managers. This also includes substantive wholetime Crew Managers who have achieved and maintained competence at Station Manager level in a temporary role. 

Applications are also welcomed from substantive wholetime Station Managers looking to transfer into Cheshire Fire and Rescue Service from another FRS.

Whilst aptitude, skills and experience are key requirements, academic ability is also important and it is expected that applicants will have achieved the IFE Level 4 Certificate Unit 3: Fire Service Operations and Incident Command paper and/or a Fire Related Degree.

Applicants can apply for promotion to the Station Manager role without the relevant IFE qualification subject to them committing to passing the IFE Level 4 Certificate Fire Service Operations and Incident Command paper within 2 years of appointment. This is required to achieve Competence in role.

The selection process will comprise of three stages each representing a gateway so only those successful at each stage will progress throughout the process.

Please see the guide for full details about the of the application process.

Crew Manager (Control) Talent Pipeline 2024

Applications are invited from substantive Crew Managers (Control) (on transfer) and competent Firefighters (Control) (on promotion) for the Crew Manager (Control) Talent Pipeline 2024. This process will enable the Service to meet the demands of current and future vacancies across the organisation for 2024 and 2025.

The Service is looking for individuals who, as positive role models, will put our communities first, act with integrity, dignity and respect and actively promote equality, diversity, and inclusion.

To apply, please return the following:

  • A completed Humberside Fire and Rescue Service application form.
  • Supporting documentary evidence to demonstrate that you are or that you hold the following, essential, criteria:
  • A current Performance Development Review/Staff Appraisal
  • Competent and up to date with all training in your existing role
  • Able to meet the pre-requisite (essential criteria) in the person specification

Please note that all applicants will be expected to have no outstanding disciplinary or performance sanctions.

The above will form part of the pre-recruitment screening process for all applicants and will be undertaken by HR.

The Application Form, Job Description and Employee Spec are available on our website at https://humbersidefire.gov.uk/careers/vacancies/crew-manager-control-talent-pipeline-2

The closing date for applications is midnight on Sunday 14th April 2024. 

Applicants are responsible for the submission of their own applications and supporting documents by the closing date above.  The Service regrets that any application received after this date or submitted without the correct documentary evidence, will be unable to be considered.

It is anticipated that interviews and practical exercises will take place on Wednesday 8th and Thursday 9th May 2024.

Information

A copy of the Crew Manager (Control) Talent Pipeline process is also available on our website.

Should you require consideration to be given to reasonable adjustments for disabilities, please contact us, by email, as soon as possible (talentpipeline@humbersidefire.gov.uk).

All correspondence regarding Crew Manager (Control) applications will be sent via email. Please ensure you state this email address in your application form and that you check your email inbox regularly for updates. Should you have any enquiries about this pipeline, please contact us: talentpipeline@humbersidefire.gov.uk

Here at Humberside Fire and Rescue Service, our people are what make us unique and every individual who shares our values has a voice to add to our story.  We are committed to preserving our inclusive culture and promoting a sense of belonging.  We believe we grow and learn better with a diverse team of employees and, as a result, we always appoint the best applicants based on what they can bring to our organisation, drawing on the differences in who we are, how we think and what we’ve experienced.

Technician

Salary £29,777 per annum rising to £32,076 per annum

Job reference: REQ000265

Date posted: 27/03/2024

Closing date: 17/04/2024

Bedfordshire Fire and Rescue Service – an organisation with a purpose. Built on values and driven by our people, we make a positive contribution to the communities we serve, where you can see and feel the difference your contribution makes. Begin your rewarding career today!

This is an exciting opportunity for an experienced Maintenance Technician to join our Technical department. You will ensure that all Respiratory Protective Equipment (RPE) are meticulously tested and maintained in accordance with current standards.  Your role will be crucial in ensuring that the equipment is available and meet our operational needs.

In this role you will:

Implement a structured internal servicing schedule in accordance with manufacturer’s guidance.
Coordinate with external providers for servicing and safety certification as needed.
Investigate and address reported defects and malfunctions promptly to restore equipment to operational readiness.
Manage inventory and stock levels of Breathing Apparatus (BA), associated equipment, and BOC oxygen cylinders across the Service.
Provide guidance and education on BA-related matters, identifying recurring trends and providing feedback to relevant departments such as Health and Safety and Training Centre.

You will have:

In-depth experience of working in a similar work environment maintaining and testing equipment
In-depth experience of software systems including Word and Excel packages.
Some experience of investigating defects, maintenance scheduling and stock management.
Good communication skills both verbally and in writing.
Ability to work unsupervised with a high level of accuracy, proactively organising own work time efficiently ensuring all deadlines are met.

Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

Interviews will take place on Friday 26 April 2024

If you are passionate about ensuring the safety and readiness of emergency response equipment, we encourage you to apply for this role. Join us in contributing to the safety and wellbeing of our community.

We are an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

Group Manager

Job Title: Group Manager
Contract: Permanent
Working Hours: 42
Salary: Group Manager B (plus 20% flexi rota allowance, plus CPD)
Closing date: Monday 22nd April, 5pm

This process will also be utilised for any subsequent Group Manager vacancies, either temporary or permanent, that may arise within a reasonable timeframe (e.g., approximately six months)

The Role 

We have current opportunities at Group Manager (GM) level for the right person.

Reporting to an Area Manager and working collaboratively as part of a team of 12 Group Managers that deliver positive interventions across the Service, you will provide and deliver strategic options and tactical responses that will ensure we deliver the Fire & Rescue Plan and the Integrated Risk Management Plan, our Annual Plan, as well as our organisational priorities.

Responsible for leading a function, whether that is a geographical operational command area, or one of the vital groups of departments that ensures the safe, effective and efficient delivery of our organisational strategies and operational requirements, and that helps make Essex a safe place to live, work and travel, our Group Managers are vital in leading and managing their teams, ensuring our people’s wellbeing needs are met, their development is prioritised, and that a kind, fair and accountable culture exists and flourishes.

Our Group Managers are essential in us achieving our aim to be the best Fire and Rescue Service in the country.

The Right Person 

We want the best people, those who are able to display they whole-heartedly share our values & ethics, along with the right leadership characteristics and behaviours. Your management style will naturally be inclusive and consultative and as a visible and credible role model with excellent communication and presentation skills you will have a track record of building strong and effective relationships across multiple organisational boundaries, and at all levels.

The right people for the roles will have no difficulty demonstrating professionalism and courage in decision-making and will come with a track record of developing people and valuing the contribution of all. Excellence and commitment to working collaboratively as one team while driving continuous improvement is essential, as is a proven track record of successfully managing people and resources and delivering great outcomes.

Eligibility  

To be eligible to apply for the role, you must be able to demonstrate that you:

Have been in a substantive role as a Station Manager (or equivalent) for a minimum of twelve months, or are Group Manager (or equivalent) within a UK Fire and Rescue Service
Hold Incident Command verification level 2 (as a minimum), and are able to achieve Level 3 within six months of appointment to the role (any offer will be conditional on achieving this)
Hold a Leadership / Management Qualification (e.g., ILM) at Level 5, or have demonstrable equivalent at work experience and performance

Emergency Response Drivers qualification and full UK drivers licence

Have successfully completed all relevant operation assessments and compulsory courses, and are competent for your current role
Are not subject to any current live disciplinary or performance warnings, nor are you subject to any informal management for reasons of conduct or performance

The Application Process 

If you require any additional support or adjustments at any stage of the process, you can notify us confidentially by completing this form here or by email to recruitment@essex-fire.gov.uk

How to apply  

You will be required to submit your CV and cover letter (no longer than 1000 words). Please ensure you evidence how you meet the essential criteria of the Person Specification.

The closing date for applications will be Monday 22nd April, 17:00hrs

If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. You must not be subject to any current live disciplinary or performance warnings, nor be subject to any informal management for reasons of conduct or performance. This will be verified prior to shortlisting.

Assessment and selection: 

The assessment and selection approach will be:

Stage 1  
Application & shortlisting (assessment of your supporting statement will be made against the essential criteria of the person specification)

Stage 2  
Assessment Centre including:
Media Exercise
Effective & collaborative working discussion
Stakeholder Panel – Equality Diversity and Inclusion
Presentation – Personal Impact & Outstanding Leadership

Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework).

It is expected that the Assessment Centre will take place at Service HQ, Kelvedon Park, on Monday 6th, Wednesday 8th, and Friday 10th May 2024.

Stage 3 
Role specific Panel interview

You can see the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk)
And guidance around the Code of Ethics here:
Core Code of Ethics England Guidance May 21 V0.pdf (ukfrs.com)

Should you wish to have an informal discussion with regards to the role, please contact Area Manager Ian Adams on 07841 629314 (ian.adams@essex-fire.gov.uk); or Area Manager James Taylor on 07826 878056 (james.taylor@essex-fire.gov.uk).

Our Culture and Benefits 

Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.

You can find out more about our benefits at https://www.essex-fire.gov.uk/recruitment/benefits

Disability Confident 

We are an equal opportunity, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit.

As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues.
Our employee forums and partners include:

Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men’s Forum, and our Women’s Forum. In addition, we also have a female firefighter’s operational group.

Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.

Should you wish to discuss support, or access further information, from one of these groups, please contact Equality.Diversity@essex-fire.gov.uk

You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to recruitment@essex-fire.gov.uk
You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk and about our vacancies and application processes via https://join.essex-fire.gov.uk
Safeguarding

Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.

You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.

This role will be subject to a Disclosure and Barring Service (DBS) check.

Head of Counselling and Trauma Services

Post:  Head of Counselling and Trauma Services

Grade: FRS G

Salary range: £69,405 – £86,208 per annum

Contract type: Permanent

Working pattern: Full time plus duty rota

Application closing date: 19 April 2024 at 16:00 GMT

London Fire Brigade is the busiest fire and rescue service in the country.,  protecting people and property across the 1587 square kilometres of Greater London. LFB has 102 fire stations and a total workforce of approximately 5,600 operational, non-operational and Control officers.

LFB’s Counselling and Trauma Services provide accredited counselling, preventative trauma interventions and support to LFB staff and the organisation as a whole. Due to the current postholder’s retirement, we now seek a new Head for this vital service.  The ideal candidate will bring clinical expertise and experience in workplace counselling, be up to date with current practices and innovations in counselling, have a wide knowledge of the mental health field, drive and resilience, along with excellent management skills.

The post holder will be responsible for all aspects of the management of the service, including counselling and administration staff. They will also be responsible for maintaining the continued BACP service accreditation status, ensuring that the service is run to the highest standards of best practice.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

Administration Assistant – Equality, Diversity and Inclusion

Administration Assistant – Equality, Diversity and Inclusion

Grade 5, £25,979 per annum pro rata

22.2 hours per week, Tuesday to Thursday

Permanent

Shropshire Fire and Rescue Service are looking for an enthusiastic and self-motivated individual to provide a wide range of administration support to the Equality, Diversity and Inclusion (EDI) Officer.

The role will support the EDI Officer by undertaking administration duties, research, statistical analysis, attending inclusion events, minute taking, preparing reports, policies and project work.  The role also involves contact with external agencies and suppliers. You must be able to work on multiple projects at one time requiring excellent time management skills, including co-ordinating the EDI officer diary.

The ideal candidate will be an excellent administrator, have an understanding of equality issues and be an effective communicator with the ability to support and adapt to change whilst working to deadlines.

You should possess a minimum of 3 GCSE passes A-C / 4 – 9 or equivalent including English Language and ideally have an NVQ level 2 or equivalent in business administration/secretarial or other related subject.

The post is located at Brigade Headquarters, Shrewsbury providing free car parking. A flexi time scheme is in operation to support work life balance, access to the Local Government Pension Scheme, Holiday entitlement of 24 days plus public holidays (pro rata) and a concessionary day. Training & Development opportunities also offered along with employee discount benefits for various high street shopping and entertainment.

For an informal discussion please contact Natalie Parkinson, EDI Officer on 01743 260236.

Multi Media Technician

The Scottish Fire and Rescue Service would like to invite applications for the post of Multimedia Technician, based in Scottish Fire and Rescue Headquarters on a permanent basis. This is a full-time opportunity, working 35 hours per week.

This is a full time post however applications from individuals seeking to work on a part time, job share or flexible working basis would be considered.

The successful candidate will design and produce digitised, interactive, electronic based learning material for training purposes to SFRS Personnel ensuring compliance with SFRS policy, procedure and practice and legislative requirements. This will include the use of storyboarding and utilisation of 2 and 3D graphical authoring tools.

Applicants are expected to hold a minimum of an HNC qualification in graphic arts or comparable knowledge gained through professional development/experience.

To be successful in this role you are expected to have a sound knowledge and demonstrable experience of digital learning production, knowledge and understanding of Graphic Software including (but not limited to) ‘Adobe Creative Suite’ and Adobe ‘Captivate’.

Applicants are required to have excellent interpersonal and communication skills, a flexible approach, the ability to follow instructions and work unsupervised and the ability to work well as part of a team.

Full details of the role and our recruitment process can be found in the attached information pack. 

Salary on appointment will normally be at the lower salary point, with progression subject to regular review – in line with the SFRS performance appraisal arrangements.  A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.

This post is also subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013. Therefore, the successful candidate’s will be subject to a Standard Disclosure record check through Disclosure Scotland.

The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.

If you would like to apply in a different format, please email People Services at SFRS.PODVacancies@firescotland.gov.uk.

Please note, a fully completed application form must be submitted as SFRS do not accept CVs in support of applications for employment.