Karen Smith
Administration Manager

Karen has been a dedicated member of the WFS staff since 2003 having previously worked in agriculture for 14 years, She has now been with us for an impressive 20 years.

In her role, Karen efficiently manages day-to-day operations and oversees event organisation, contributing significantly to the success of WFS.Despite never having worked in the service herself, Karen has built up strong relationships with Fire and Rescue Service staff across the UK.

When not working, you’ll likely find Karen having a latte and enjoying a teacake at her local coffee shop. She lives in Norfolk and loves spending time with her two daughters.

Kerry-Jane Cassidy
Administration Assistant

Bio coming soon!

Emma Smith
Marketing and Communications Officer

Emma joined Women in the Fire Service in April 2023.

Before joining WFS, Emma started her career in Education, in an Admissions and Marketing role at an Independent School, followed by a role as an Embroidery and Marketing Assistant. In her free time, she is a volunteer with Girlguiding. Currently serving as a Rainbows/Ranger Leader, Emma is passionate about empowering girls and women.

Growing up with a strong family connection to WFS, the organisation has been a constant presence in Emma’s life. Having previously volunteered for WFS and as a result receiving the Bright Light award in 2020, she feels honoured to be working for WFS.