Page 262 – Women in the Fire Service UK

Community Engagement Coordinator

Community Engagement Coordinator (6 Month FTC)

Tyne and Wear Fire and Rescue Service

Community Engagement Coordinator
(6 Month FTC)

£20,493 + benefits

About Us

We have an exciting opportunity for a talented and experienced Community Engagement Coordinator to join our Prevention & Education Department to promote Community Engagement.

You will undertake the support and delivery of duties within the function which contribute to the provision of an excellent service, whilst ensuring the effective use of resources and support department managers in the delivery of exceptional services to our community and key stakeholders.

The Service values and respects the diversity of its employees, and aims to recruit a workforce that represents the communities we serve. We welcome applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity.

Required Skills/Experience:

Coordination of a wide range of activities including preparation of reports and delivery of presentations and training.
Supervision and development of staff/volunteers.
Development of effective partnerships with community groups and key stakeholders.
Management of a high volume of administrative tasks working on own initiative and as part of a team.
Effective time management skills to work to conflicting priorities, meet deadlines and targets.
Effective planning and organisation skills.

Closing date for applications is 23 November 2021 at 12:00 hours.

What we can offer you

Tyne and Wear Fire and Rescue Service Headquarters are based in a purpose build office in Washington, with ample free parking and easy access from the A1 and A19. On site facilities include catering facilities and an onsite gym. The role also benefits from an attractive package, including up to 22 days holiday and public holidays, Local Government Pension Scheme and access to a range of social and volunteering opportunities.

Set out below are the key dates relating to this selection process:

Stage Timeline

Advert closes 23 November 2021
Notification of shortlist 24 November 2021
Interview W/C 29 November 2021
Please note the dates detailed may be subject to change due to COVID impact.

Interested in applying?

More information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.

This is an opportunity to exercise real influence over the future of our Service and informal contact can be made to Station Manager Mark Hayes mark.hayes@twfire.gov.uk

Thank you and good luck!

Business Support and Governance Officer

An opportunity has arisen within our Business Fire Safety team for a Business Support and Governance Officer, based at the Training and Development Centre, Sheffield.

The overall purpose of the role will be to provide raise awareness of fire safety and assessment of risk in the business community, by providing fire safety advice, support and guidance through a variety of platforms, including seminars, training events and virtual platforms. This will also involve establishing good working partnerships with both local and national regulators and partner agencies, to further reduce risk in the community and promote fire safety.

You will be responsible for developing the South Yorkshire Fire and Rescue (SYFR) Primary Authority Partnership scheme and supporting businesses through the delivery of assured advice, working independently to determine solutions and interventions in coordination with Primary Authority partners and other Fire and Rescue Services.

In addition to this, your role includes supporting the Training and Governance Manager in identifying training opportunities to develop staff, and opportunities to engage with the wider business community, to assist SYFR in achieving areas of service improvement.

To be considered for this role you will have previous experience of working as part of a team, providing mentoring, training and support to staff in development in order for them to acquire sound learning and encourage their individual development.

You must possess the Level 4 Fire Safety Diploma and be willing to work towards the Awarding, Education and Training Level 3 (AET).

The key duties for this role can be found in the respective Job Description for this role.

For more information about the role contact Amy Jenkinson at ajenkinson@syfire.gov.uk

A job description, person specification and application form for the role can be obtained via our website at http://www.syfire.gov.uk/jobs or by contacting our Recruitment Team at recruitment@syfire.gov.uk.

Closing date for applications is 17:00 hours on Friday 3rd December 2021.

Interviews will be held week commencing Monday 13th December 2021.

All applications will be given equal consideration and we particularly welcome applications from individuals from Black or Minority Ethnic backgrounds (BME), women, those who identify as Lesbian, Gay, Bisexual or Transgender (LGBT) or are registered as disabled as these groups are currently underrepresented within our workforce. SYFR also offer a guaranteed interview scheme in relation to disability and further details of this can be found on our website.

Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable.

If you require any of our recruitment documents in larger print please contact our recruitment team as above.

Information and Communications Technology – Service Desk Team Leader

Post: Information and Communications Technology – Service Desk Team Leader
Salary: £36,332 per annum
Grade: FRS D
Salary range: £36,332 – £41,597 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Friday 19 November 2021 at 16:00 GMT

An exciting vacancy has arisen in the London Fire Brigade (LFB) for a Service Desk Team Leader within the Information and Communications Technology (ICT) Department.

The successful candidate will join the ICT Service Desk Team based at the LFB Headquarters at 169 Union Street, London SE1 0LL. As a key support service, the delivery of high quality ICT services is crucial to the efficient, effective and economic achievement of the Brigade’s vision.

The role of the Information and Communications Technology post holder will be to supervise the IT Service Desk 1st level team, and to deal with calls received ensuring that all incidents are fully resolved, either at the initial point of contact or by allocation to the appropriate resolving agency.

To contribute to and operate within IT Incident Management procedure ensuring that the focus is maintained on minimising the negative impact of IT downtime on the user base.

To actively participate in the promotion of IT Service Management within the ICT department and across LFB.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

To apply – complete the online application form and provide evidence to address the selection criteria under the assessment overview (see below). Your application will be marked against the responses you provide to the selection criteria. CVs will not be considered.

Benefits of working for LFB

26 days’ holiday plus bank holidays
Flexible working including job share
Welfare Scheme
Use of Brigade Medical Adviser/physios
Season ticket loans
Equality Support Groups
Contributory Pension Scheme
Cycle to work scheme
Opportunity to access affordable accommodation

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview
Stage 1

On-line application form and evidence to address the selection criteria.

As part of the online application form, candidates must provide evidence to address the following criteria:

Selection Criteria 1 – Extensive experience of answering calls as part of an IT Service Desk/Call Centre for a large multi- site organisation.

Selection Criteria 2 – Extensive experience of supervising and motivating staff, allocating them work, setting priorities and ensuring they are trained and developed to their full potential.

Selection Criteria 3 – Excellent interpersonal skills in order to establish effective customer relationships, placing a high value on customer satisfaction.

Selection Criteria 4 – To provide first level advice on ICT queries; to train and lead a team to quickly understand difficulties being experienced by customers and in order to carry out all aspects of the role, an extensive working knowledge of the following is required:

Thin Client Technology (Citrix and Windows Terminal Services)
Microsoft 365
Microsoft Windows 2010
Microsoft SharePoint • Microsoft Exchange • Microsoft Office • File and Print Server Management • RSA Secure Remote Access
IT Infrastructure Library standards and methodologies
Excellent understanding of customer service concept and practice

Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.

Stage 2

Assessment stage.

Assessment for this role is due to take place early/mid-December 2021. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.

Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

Central Enforcement Training Officer

Post: Central Enforcement Training Officer
Salary: £30,575 per annum
Grade: FRS C
Salary range: £30,575 – £36,705 per annum
Contract type: Fixed Term until 29/09/2022 (possibility of extension)
Working pattern: Full-time
Application closing date: Friday 19 November 2021 at 16:00 GMT

London Fire Brigade (LFB) is one of the largest firefighting and rescue organisations in the world and the busiest in the country. As an organisation we are committed to delivering our services in ways that best suit the needs of our communities. Whilst emergency response is a critical part of what we do, LFB proudly acknowledges the impact Fire Safety Regulation has in ensuring London is a safe place to live, work and play.

This Central Enforcement Training Officer role is to produce Continuous Professional Development (CPD) for fire safety computer based training packages that interface with existing LFB computer systems and that are suitable for diverse learning styles within the LFB. The role will also require the postholder to deliver fire safety input face-to-face at various locations and other written interactive training resources as required and deliver the training.

The postholder must be able to use a variety of training delivery methods and use current teaching methods. They will be supplied with all relevant information on the subject. They will also be expected to be able to carry out gap analysis and other methods measuring success as well as producing training reports, course evaluation paperwork and report on training completion.

Benefits of working for LFB

26 days’ holiday plus bank holidays
Option Absence Scheme
Flexible working including job share
Welfare Scheme
Use of Brigade Medical Adviser/physios
Season ticket loans
Equality Support Groups
Contributory Pension Scheme
Cycle to work scheme
Opportunity to access affordable accommodation

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Eligibility
Ideally an adult teaching qualification or equivalent.

Assessment Overview
Stage 1

Online application form and evidence to address the selection criteria.

As part of the online application form, candidates must provide evidence to address the following criteria:

Selection Criteria 1 – Experience of setting up and maintaining detailed development programmes .

Selection Criteria 2 – Experience of using a range of software applications and packages to produce training material to encompass different learning styles and disabilities together with good keyboard skills and an understanding of how IT systems can be utilised in relation to the duties of the post.

Selection Criteria 3 – Ability to develop CPD modules that comply with the organisational aims.

Selection Criteria 4 – An understanding of different learning styles and disabilities which affect the way staff learn, and retain information.

Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.

Stage 2

Assessment stage.

The assessment process will consist of delivering a 10-minute micro Adult lesson on a Fire Safety topic (to be confirmed) and an Interview.

Assessment for this role is due to take place early/mid-December 2021 at either our assessment centre in Hammersmith or at LFB Headquarters in Central London. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Customer Service & Governance Officer

An opportunity has arisen within our Information and Governance Team for a Customer Service and Governance Officer based at Headquarters in Sheffield. The team are currently working to an agile working rota, with some days in the office and some working from home.

This is an addition to the existing customer focused team working alongside existing Officers in taking a lead role in implementing the Freedom of Information Act within SYFR. This involves receiving requests, researching and providing advice on exemptions in liaison with Service Managers and provide responses meeting statutory deadlines.

You will also take a lead role alongside existing team members in processing Service compliments, complaints, commendations and other customer services functions. This will involve extensive contact with Senior Officers and members of the public, supporting and advising Investigating Officers to ensure complaints are investigated and providing verbal and written responses by published deadlines.

You will be working with Senior Officers in providing a meeting report service for the Corporate Management Board, supporting Officers to ensure quality of information, timeliness and distribution of agendas and reports.

To be considered for this role you will have excellent customer focused communication skills having the ability to speak with members of the public and formulate written responses on behalf of the Service. You will also have the skills to be able to liaise with all areas of the Service including Senior Officers to provide support and guidance for the team’s areas of work.

Although previous experience and an understanding of the Freedom of Information Act is an essential part of this role, full training will be provided to the successful candidate.

You will must have excellent MS Office IT experience, particularly MS Word and Excel to support the team’s governance work.

For more information about the role contact Tracey Wiles on 07825 009226.

To apply for the post please download an application form from our website or contact recruitment@syfire.gov.uk.

Closing date for applications is 09:00 hours on Monday 22nd November 2021.

Interviews will be held week commencing Monday 29th November 2021; the proposed interview date is Wednesday 1st December 2021.

We offer 27 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years’ service to 31 days, followed by an extra day a year up to a maximum of 36 days. We also operate a generous flexi time attendance scheme.

Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme.

If you require any of our recruitment documents in larger print please contact our recruitment team as above.

Museum Curator

The Role
Post: Museum Curator
Salary: £15,633.20 per annum
Grade: FRS E
Salary range: £15,633.20 – £18,673.60 per annum
Contract type: Fixed Term
Working pattern: Part-time 2 days (14 hours per week)
Application closing date: Wednesday 17 November 2021 at 16:00 GMT

An exciting opportunity has arisen to join the Brigade’s Communications Department as the Museum Curator as part of a job share on a fixed term basis. The London Fire Brigade Museum is currently closed for planned relocation to our former headquarters at 8 Albert Embankment. This is part of a National Lottery Heritage Fund project to deliver a new museum.

In this busy role the successful candidate will work with the museum team to manage the LFB Museum and the new museum project. The post-holder will also play a part in the museum’s ambitious fundraising campaign through planning and attending a series of outreach and stakeholder events. The post-holder will also deliver an annual programme of engagement to increase access to the Brigade’s heritage collection whilst the museum is closed.

The role will also include some travel across London promoting and supporting the work of the museum.

We are looking for someone who is passionate about working in a museum environment, creative and dedicated to working with the current Curator to lead the museum through its relocation project. The successful candidate will have strong written and verbal communication skills and experience of working with a range of stakeholder both internal and external. The post-holder will also have experience of managing a team of volunteers.

The Museum curator post is initially advertised as 6 months fixed term contract due to current organisational changes; there may be the opportunity for extension.

Further information about the main duties and responsibilities of the role are detailed in the job description. Please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

To apply – complete the online application form and provide evidence of your experience, skills and knowledge to address the following selection criteria:

1 – Experience of managing and developing staff, together with an appreciation of the principles of effective team work.

2 – Experience of caring for a heritage collection including an understanding of Arts Council England Accreditation scheme and Spectrum guidelines.

3 – Effective oral and written communication skills with the ability to communicate with and present to a wide range of people.

4 – Good organisational and project management skills and initiative to manage own workloads with minimal supervision ensuring deadlines are met. Ability to respond to changing priorities and to work flexibly as a member of a team.

Your application will be marked against the responses you provide to the selection criteria. CVs will not be considered.

Benefits of working for LFB

Generous holiday plus bank holidays
Option Absence Scheme
Flexible working including job share
Welfare Scheme
Use of Brigade Medical Adviser/physios
Season ticket loans
Equality Support Groups
Contributory Pension Scheme
Cycle to work scheme
Opportunity to access affordable accommodation

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Assessment Overview
Stage 1

Online application form and evidence to address the selection criteria.

As part of the online application form, candidates must provide evidence to address the following criteria:

Selection Criteria 1 – Experience of managing and developing staff, together with an appreciation of the principles of effective team work.

Selection Criteria 2 – Experience of caring for a heritage collection including an understanding of Arts Council England Accreditation scheme and Spectrum guidelines.

Selection Criteria 3 – Effective oral and written communication skills with the ability to communicate with and present to a wide range of people.

Selection Criteria 4 – Good organisational and project management skills and initiative to manage own workloads with minimal supervision ensuring deadlines are met. Ability to respond to changing priorities and to work flexibly as a member of a team.

Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.

Stage 2

Assessment stage.

Assessment for this role is due to take place mid/late-November 2021 Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

Information and Communications Technology Service Analyst

Post: Information and Communications Technology Service Analyst
Salary: £36,332 per annum
Grade: FRS D
Salary range: £36,332 – £41,597 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Friday 19 November 2021 at 16:00 GMT

An exciting vacancy has arisen in the London Fire Brigade (LFB) for an Service Analyst within the Information and Communications Technology (ICT) Department.

The successful candidate will join the Technical Support Team based at the LFB Headquarters at 169 Union Street, London SE1 0LL.

As a key support service, the delivery of high quality ICT services is crucial to the efficient, effective and economic achievement of the Brigade’s vision.

The role of ICT Service Analyst is to assist with the support and administration activities in relation to the Brigade’s desktop and server environment. The focus of this role is to provide 2nd level support to IT users and supporting server technologies.

The successful candidate will have experience supporting IT users in a large multi-site organisation, preferably in a 24/7/365 industry, working on Microsoft Server based platforms and supporting technologies such Active Directory, Microsoft Exchange, O365 and Microsoft System Centre.

Candidates should be used to working as part of a team but they must also be able to manage their own workload effectively.

Benefits of working for LFB

26 days’ holiday plus bank holidays
Option Absence Scheme
Flexible working including job share
Welfare Scheme
Use of Brigade Medical Adviser/physios
Season ticket loans
Equality Support Groups
Contributory Pension Scheme
Cycle to work scheme
Opportunity to access affordable accommodation

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Assessment Overview
Stage 1

On-line application form and evidence to address the selection criteria.

As part of the online application form, candidates must provide evidence to address the following criteria:

Selection Criteria 1 – A minimum of 3+ years working experience in the following areas:

Microsoft Server and Desktop Operating Systems
Microsoft Active Directory
Microsoft Office
VMware and Citrix VDI
Microsoft System Center Solutions; SCCM, SCOM, etc
Microsoft Intune

Selection Criteria 2 – Supporting users as part of an ICT Support Team for a large multi-site organisation and across a wide range of ICT industry standard technologies.

Selection Criteria 3 – Undertaking project work and seeing it though to a successful conclusion.

Selection Criteria 4 – Proven ability to establish effective working relationships with customers, internal groups and third parties.

Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.

Stage 2

Assessment stage

Project Manager – Systems Replacement Year Fixed Term Contract

Leicestershire Fire and Rescue Service have an excellent opportunity for an experienced Project Manager to carry out an end-to end systems replacement project on a key system. This will include working with our two consortium partners (Derbyshire & Nottinghamshire Fire and Rescue Service) and give an opportunity to use your extensive skills to their full advantage. This is a complex project covering key areas within the Fire Services and will be challenging and rewarding.

This is a senior position and you will report directly to the Senior Management Team.

We are looking for a Project Manager who has experience in successfully delivering complex systems projects in a medium-large organisation. You will have the expertise and gravitas to work across all levels and use your skills and expertise to ensure the project meets the necessary requirements of the Services’. You will be an excellent communicator and used to producing high quality project documentation. Knowledge and experience of Prince 2 or equivalent is an essential for this role.

This is a challenging but immensely rewarding position. This role will make a significant contribution to the performance of the Fire Services in delivering its public duty.

Closing date: 12:00 on 01 December 2021

Interview and test date: Week Commencing 13 December 2021

In return, you can expect a competitive salary, flexible working arrangements, generous leave entitlement plus public holidays, public sector pension (subject to pension scheme rules), on-site gym facilities, free onsite parking, access to an emergency services discount card and use of our occupational health unit. You will also be supported with further training as required.

You will automatically be enrolled into the The Local Government Pension Scheme (LGPS), this is a tax approved, defined benefit occupational pension scheme. Your contributions are based on your earnings and you can choose from different income options when you retire.

Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include:

• Employers Network for Equality and Inclusion (ENEI)
• Department of Works and Pension’s Disability Confident scheme
• British Sign Language Charter
• Asians in the Fire Service Association (AFSA)

Pension Considerations

Annual Allowance- Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Further information on Annual Allowance can be obtained from our Pensions team.

Lifetime Allowance – Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Lifetime Allowance implications. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Lifetime Allowance can be obtained from our Pensions team.

Community Engagement Officer

Community Engagement Officer
37 hours per week
Fixed term contract until Sept 2022
£27,041 – £29,577 per annum

Warwickshire Fire and Rescue Service are recruiting a Community Engagement Officer to join our team.

The purpose of the role is to pro-actively engage with the local communities within Warwickshire in order to:

Build strong relationships
Identify localised risks and emerging trends
Support and develop safety campaigns and activities to drive down risk within communities
Promote careers within the Fire and Rescue Service to increase the diversity of our workforce.
The postholder will develop and embed a community engagement plan and help teams deliver it.

Main aspects of the role are:

Work with local community groups, schools, and colleges
Work with teams to develop community engagement plans and assisting teams to deliver objectives
Work with teams to create an Attraction plan aimed at increasing recruitment from diverse communities within Warwickshire and assisting teams to deliver the objectives and activities.

The role may be required to work some evenings and weekends as necessary.

You will take part in networking events, partnership meetings and visits to community groups, schools, and colleges.

A full current driving licence is required for the role.

Key characteristics you will have are:

Passionate about people and a confident communicator
Exceptional customer service skills
Innovative and not afraid to try new approaches
Thrives with a varied and challenging workload
Enthusiastic and driven to support us to achieve our aims

For further information please see the attached Job Description & Person Specification.

Additional Information

For further information about the role please contact Scott Moultrie on scottmoultrie@warwickshire.gov.uk

Closing Date: Monday, 8th November 2021

Operations Manager

Operations Manager Role

Post: Operations Manager, Control and Mobilising
Salary range: £45,532.36 – £52,440.89 inclusive of London weighting and 20% shift allowance.
Contract type: Permanent
Working pattern: Control Shift Pattern. 12hr day / 8hr mid / 12hr night / Rest / Rest / Rest
Application closing date: Monday 15th November 2021 at 16:00 GMT

The London Fire Brigade are here to protect and serve London.

Our Control room is based at our operations centre in Merton, we manage over 180,000 999 calls a year from Londoners when they need us most. We mobilise fire engines and specialist equipment, provide support to firefighters and work with other emergency services to safely resolve incidents across the Capital.

We have an exciting opportunity for two individuals to join our team as Operations Managers.

Leading a watch of 11 Control Room Officers and four Assistant Operations Managers, you will ensure that you and your team are always ready to meet the challenges of a metropolitan emergency service.

You will thrive on supporting your team on both an individual and a group level. You will have a passion for serving our community and be open to working in an environment which is going through significant change.

Being part of the Control Leadership Team, you will contribute to our response strategies, our future plans and be a standing member of the Brigade Control Management Board – the key decision-making forum for Brigade Control.

Operationally, you will have a comprehensive working knowledge of Fire Service Control Rooms. You will understand the importance of working collaboratively with our partner agencies to resolve incidents and have experience of leading a Fire Control Room as the Officer in Charge.

The London Fire Brigade responds to a wide range of incidents from Road Traffic Collisions to Terrorist Attacks, if you think you could lead our response from the Control Room then apply today.

We welcome applications from substantive Assistant Operations Managers, Watch Manager B (Control) and Station Managers (Control).

To discuss the role further, contact Senior Control Commander Adam Crinion.

Email: Adam.Crinion@london-fire.gov.uk

Tel: 07388 370467

To apply, please complete the online application and upload the following documents:

A copy of your up-to-date CV.
A cover letter (max. of two sided A4) clearly outlining the relevant experience, skills and qualifications you have to address the following 4 selection criteria:

Selection Criteria 1 – Experience of leading people within a Control environment, consistently projecting and promoting a confident, controlled and focussed attitude.

Selection Criteria 2 – Evidence of leadership skills, showing an ability to improve the team and organisational effectiveness, engendering a culture of continuous improvement.

Selection Criteria 3 – Experience of using critical decision-making skills to identify solutions to issues or incidents, implementing effective and timely resolutions in emergency situations.

Selection Criteria 4 – Championing equality, diversity and inclusion with demonstrable experience of promoting a fair, ethical and legal approach to other’s needs.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Assessment Overview

Stage 1

Online application form, up to date CV and evidence to address the selection criteria.

As part of the online application form, candidates must provide evidence to address the following criteria:

Selection Criteria 1 – Experience of leading people within a Control environment, consistently projecting and promoting a confident, controlled and focussed attitude.

Selection Criteria 2 – Evidence of leadership skills, showing an ability to improve the team and organisational effectiveness, engendering a culture of continuous improvement.

Selection Criteria 3 – Experience of using critical decision-making skills to identify solutions to issues or incidents, implementing effective and timely resolutions in emergency situations.

Selection Criteria 4 – Championing equality, diversity and inclusion with demonstrable experience of promoting a fair, ethical and legal approach to other’s needs.

Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.

Stage 2

The assessment process will consist of a table-top exercise, in tray exercise and interview.

Assessment for this role is due to place in December 2021. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information
Benefits of working for LFB

22 duties holiday plus bank holidays
Welfare Scheme
Use of Brigade Medical Adviser/physios
Season ticket loans
Equality Support Groups
Contributory Pension Scheme
Cycle to work scheme
Opportunity to access affordable accommodation

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £25 (current charge) and usually takes up to 14 days.