Post: Information and Communication Technology – Bridge Engineer
Salary: £36,332 per annum
Grade: FRS D
Salary range: £36,332 – £41,597 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Friday 29 October 2021 at 16:00 GMT

The Bridge team provide a dedicated 24/7 365 Information and Communications Technology (ICT) support service to LFB at our Merton Operations centre. The role is part of a team structure that work 2 days 2 nights 4 off (same as all our fire stations do) There is a generous 20% shift allowance to add to the salary and contractual overtime within the existing shift plus 2021 pay award (1.5%) currently outstanding. Ensuring mobilising system is operational 24/7 and providing all systems support out of normal ITHD hours.

In order to provide first level advice on ICT queries; to quickly understand difficulties being experienced by customers, an extensive working knowledge of the following is required in order to carry out all aspects of the role:

• Thin Client Technology (Citrix and Windows Terminal Services)
• Microsoft Windows 2010
• Microsoft Sharepoint
• Microsoft Exchange
• Microsoft Office
• File and Print Server Management
• RSA Secure Remote Access
• Remote Server Management (RDP, VNC etc.)
• Excellent understanding of customer service concept and practice
• Windows operating systems
• Microsoft system centre
• Performance Tools
• Structured cabling systems
• Telecommunications/Data Communications principles and topologies
• IT Infrastructure Library standards and methodologies

ICT Bridge Engineers work on 4 x 12-hour shifts (42 hours over 8 days).

2 x 12-hour days and 2 x 12-hour nights and 4 x days off.

Shift starts at 7am to 7pm or 7pm to 7am, 365 days.

Further information about the main duties and responsibilities of the Bridge Engineer role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

To apply – complete the online application form and provide evidence to address the selection criteria under the assessment overview (see below). Your application will be marked against the responses you provide to the selection criteria. CVs will not be considered.

Benefits of working for LFB

• 26 days’ holiday plus bank holidays
• Option Absence Scheme
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview
Stage 1

On-line application form and evidence to the selection criteria.

As part of the online application form, candidates must provide evidence to address the following criteria:

1 – A broad range of 1st level support skills, including desktop devices, servers and networks to provide an all round 1st level support service, escalating problems where necessary.

2 – Good communication and negotiating skills in order to advise senior managers both orally and in writing, write technical briefs and make presentations on IT operations matters.

3 – Knowledge of current developments in the IT industry, particularly those relating to the provision of 24/7 support.

4 – In order to provide first level advice on ICT queries; to quickly understand difficulties being experienced by customers, an extensive working knowledge of the following is required:

• Thin Client Technology (Citrix and Windows Terminal Services)
• Microsoft Windows
• Microsoft SharePoint
• Microsoft Exchange
• Microsoft Office
• File and Print Server Management
• RSA Secure Remote Access
• Remote Server Management (RDP, VNC etc.)
• Excellent understanding of customer service concept and practice
• Windows operating systems
• Microsoft system centre
• Performance Tools
• Structured cabling systems
• Telecommunications/Data Communications principles and topologies
• IT Infrastructure Library standards and methodologies

Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.

Stage 2

Assessment stage.

Assessment for this role is due to take place mid-November 2021. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.

Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

Fire Safety Liaison/Cold Scene Examiner/Research Assistant

Salary: £36,332 per annum
Grade: FRS D
Salary range: £36,332 – £41,597 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Tuesday 26 October 2021 at 16:00 GMT

An opportunity has arisen to join the specialist team of fire investigation officers working within the Fire Safety department of the London Fire Brigade. This team investigates the cause of fires to determine how they started, how they spread and also how many persons and buildings were affected by how it behaved. In addition, we work to improve product safety in electrical goods, in particular white goods. The team represents public and firefighter safety on various industry steering groups and committees to seek continual improvement in product safety.

The next couple of years will be a challenging period as the fire investigation community gears up for the implementation of ISO 17020, which will see changes to fire investigations in the criminal justice system (arson/deliberate fires).

As a team of mainly operational officers we support incident commanders in determining the cause of fires.

The main aim of this new role is to help improve the inspection regime (fire safety) by means of liaison between fire investigation and regulatory fire safety and assisting with ‘cold scene’ fire investigations, which can be arduous and physically demanding. You will report on the effectiveness of Fire Safety (FS) measures in buildings involved in fires and conduct research as applicable. You will also assist fire investigation support staff in day to day duties including dealing with enquiries both internal and external, via electronic and other means. You will notify manufacturers of product failures and liaise with the Brigade’s Scientific Advisers for post-fire inspections of exhibits.

Fire Investigation can involve traumatic incidents (including fatalities) and personal resilience is a key attribute of those working within this field. There will be an expectation that the successful candidate will take advantage of the standard programmed Fire Investigation Counselling & Wellbeing meetings.

The successful candidate should hold a minimum of a L3 in Fire Safety (or equivalent). We are looking for highly motivated individuals with excellent communication skills, who can maintain and develop good working relationships with a range of different groups and are looking to develop in the FS and FI fields, in a busy and supportive environment.

The candidate may have to acquire additional qualifications (facilitated by the Brigade), as the role requires, e.g. the Level 5 Skills for Justice (SfJ) qualification.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

To apply, please complete the online application and upload the following documents:

• A copy of your up-to-date CV.
• A cover letter (max. of two sided A4) clearly outlining your reason for applying and the relevant experience, skills and knowledge you have to successfully perform this role (see the job description below).
• A copy of a minimum level 3 certificate in Fire Safety (or equivalent qualification).

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

SENIOR WORKPLACE AND SECURITY MANAGER

Permanent Role
Salary £46k – £60k

The post holder is required to ensure that the Workplace is a compliant, secure and welcoming environment. This will need to include but not be limited to:

• Implementing security protocols and security systems to provide the best possible working environment for all staff and stakeholders
• Ensuring the security contractor meets their contractual obligations and required key performance indicators.
• Liaising with Operational Resilience in the review of security incidents and the update of operational process and policy
• Ensure the office and administration Workplace is compliant with the recommendations from Health and Safety Inspections, risk assessments, and that the required audits are undertaken
• Manage workplace services including but not limited to creation of access passes, Switchboard services and delivery of minor projects and office moves
• Act as the main point of contact for tenants and the landlord with regard the daily operation of the office and administration estate

The post holder will lead on the design and implementation of a proactive and outward looking security capability in LFB estates to ensure effective delivery of security within operational settings. This will include the drafting and updating of relevant policies and operational procedures across the Brigade.

This will need to include but not be limited to:

• The installation of CCTV cameras and swipe card readers at all fire stations, Union Street HQ and other ancillary buildings.
• Implementing security protocols and access systems and ensuring the property team can understand and implement these.
• Ensuring required level of estate access is available for all users and aligns to operational requirements.
• Ensure the regular testing of all Security and Health & Safety equipment as required in line with relevant legislation and codes of practice.

Experience:

• Extensive experience of managing an access control system and associated system across a highly active estate.
• Full understanding of the relevant legislation and guidance related to security and health & safety systems.
• Desirable – Understanding of PSIA, BS7858, BS7499. And GDPR requirements. Previous security clearance.
• To be conversant with all life safety systems and assist in responding to all emergencies promptly as illustrated in the Assignment Instructions and Emergency Preparedness & Response Plan.
• Experience managing professional services in respect of building and maintenance works in a multi-disciplined environment with a good working knowledge of security and life safety systems’ maintenance and project procedures.
• Practical experience of the preparation of specifications, drawings and schedules covering improvements, maintenance and related security works.
• Experience of developing and implementing security policies that relate to estates across a complex organisation.
• Experience of using a range of information technology applications together with good keyboard skills and an awareness of the ways in which IT applications can be utilised in the context of the work of the Team.
• Sound knowledge and experience of financial and management information systems including producing programmes, cost estimates, monitoring budgets and expenditure for building maintenance works and maintaining accurate financial records.
• Experience of acting as a facility manager for a headquarters premises or similar significant property.

Apply now
Reference: 44304178
Closing date: 7th November 2021

BUILDING SURVEYOR

Permanent Role
Location: SE1
Salary £39k – £46k

To deliver property projects as required such that they are customer focused, on time, within budgets and carried out in accordance with agreed standards and policies (energy efficient).

Delivery of Property Building Projects:

• Manage appointed suppliers (consultants/contractors) to deliver building projects as allocated.
• The post holder will be expected to manage projects for repair and replacements in support of the Facilities Management team. The Building Surveyor may be expected to manage directly, projects carried out by external suppliers, as well as managing projects where a supplier acts as the Contract Administrator (CA) and/or Project Manager to another external supplier.
• Assist in preparing user brief requirements, delegated authority requests, budgets and timeframes to deliver the projects as above .
• Ensure all projects are carried out in accordance with objectives and policies and make recommendations as appropriate.
• Ensure all projects are carried out to agreed timescales, budgets and standards (including performance targets) and in liaison with the Property team requirements.
• Responsibility for ensuring that business continuity is maintained during any project works.
• Ensure that all projects are delivered in compliance with regulatory and legal requirements.
• Negotiate with the relevant authorities and obtain all necessary statutory consents required for the project works and/or instruct external suppliers to carry out these functions.

Quality Assurance and Customer Focus

• Deliver a customer focussed service. Seek and monitor customer feedback, and undertake rectification work as required.
• Ensure that the projects are carried out in accordance with management instructions and quality assurance processes including the Property Manual, Standard Station
• Design Brief (SSDB), policies, energy, compliance and sustainability.
• Liaise with all relevant stakeholders on delivery of the projects in accordance with the agreed consultation process.

Supplier Management

• Appoint suppliers in accordance with Codes of Practice, Property Group procedures and best practice.
• Ensure SLAs and KPIs are in place and monitored, that suppliers meet required standards and are compliant with specifications and method statements for the project works. Take appropriate steps to arrange rectification, where required levels are not reached and where there is any non compliances including defects.
• Negotiate with suppliers in respect of claims for additional works and extensions of time on property contracts. Advise management on contractor’s claims and claims for liquidated damages, which may become due to the as the Employer under the terms of the contract.
• Ensure all procedures and timescales relating to the certification of supplier’s valuations and invoices are complied with including: checking accuracy, resolving any discrepancies, agreeing the final accounts and issuing the appropriate certification and notices under the contract.
• Ensure all due payments to suppliers are paid in a timely manner, in accordance with Authority targets.
• Ensure that prompt notification of any dispute is given to the Programme Manager. Coordinate the response to contractual disputes involving arbitration and adjudication.
• Act as a CA and or Client’s Representative/ Project Sponsor for specific allocated projects and the cyclical redecorations programme.

Apply now
Reference: 44303654
Closing date: 7th November 2021.

TECHNICAL MANAGER (Quantity Surveyor)

Permanent Role
Office location: SE1, Flexible working is available
Salary: £46684 – £60620
Excellent package and Benefits

To provide the Property team and wider organisation with a source of expert technical advice across full quantity surveying and cost management duties across the Property department including pre contract feasibility and viability advice including cost models for both projects and maintenance services.

Responsibilities:

• To provide the Property team with a source of expert technical advice, assurance, compliance, approval and due diligence on all building systems and services to ensure buildings are comfortable, functional, efficient and safe.
• Full quantity surveying and cost management duties supporting across the Property department including pre contract feasibility and viability advice including cost models for both projects and maintenance services.
• Drive value engineering across projects and FM services including quote reviews and all stages of project delivery as required. Provide high quality cost advice on complex development projects.
• Advise on strategic matters, key cost drivers, project costs and added value including on minor projects and repairs.
• Ensure all projects are carried out in accordance with Authority objectives and policies and make recommendations as appropriate.
• To deliver an open, flexible and responsive service, and possess the necessary specialist quantity surveying technical knowledge, skills and experience to provide direction across a range of associated projects whilst maintaining the existing public estate.

Key Role:

• To ensure projects and the property supply chain adhere to the correct technical design standards set out in Design Guide and legislative requirements.
• To support and advise as required on the development of systems and processes across all contracts to record and manage the compliance of the estate.
• To continually develop and implement relevant improvements in the wider Property Directory to ensure the department remains up to date with industry standards. To assist and provide technical guidance as and when required. To ensure building systems meet stakeholder and programme business needs and performance specifications set out in the Station Design Guide.
• To assist the to develop building management strategies and plans, e.g. fire management plans.
• To produce lessons learnt at various stages of the project lifecycle and at building handover as required.
• Advise on strategic matters, key cost drivers, project costs and added value including on minor projects and repairs.
• Ensure SLAs and KPIs are in place and monitored , that suppliers meet required standards and are compliant with specifications and method statements for the project works.

Professional /Technical Advice

• Provide advice on the client brief, feasibility studies, costs and contribute as required to value engineering and design reviews for the project works.
• Prepare cost estimates, drawings, schedules, specifications and contract documentation for the design, installation, upgrading, maintenance and repair of the projects and/or instruct external suppliers to carry out these functions as required.
• Investigate building problems and defects and provide written reports that will include a diagnosis of the problems, suitable solutions and cost budgets.

Apply now
Reference: 44302971
Closing date: 7th November 2021.

MECHANICAL AND ELECTRICAL PROJECT MANAGER

Permanent Role
Salary £46k – £60k

Delivery of Property Building Projects

To deliver property projects as required such that they are customer focused, on time, within budgets and carried out in accordance with agreed standards and policies (energy efficient).

Project manage appointed suppliers (consultants/contractors) and internal stakeholders /workstreams to deliver building projects on behalf of the Brigade as part of a wider LFB Projects team. This is a client based project management role that requires a detailed understanding of a property project’s lifecycle from RIBA stage 0 (Strategic Definition) to RIBA stages 6 / 7 (Handover and Close Out, and In Use), including experience of the design, planning and construction processes.

The post holder will be expected to manage minor and major projects for repairs, refurbishments, replacements, extensions and new builds. The Mechanical & Electrical (M&E) Project Manager may be expected to manage directly, projects carried out by external suppliers, as well as managing projects where a supplier acts as the Contract Administrator (CA) and/or Project Manager to another external supplier.

The Project Manager in conjunction with senior officers will be required to set up and manage internal governance and reporting structures, including but not limited to project boards and project teams with representation across the Brigade. The Project Manager shall be responsible for reporting to the project sponsor, project board and managing the project team member’s workstreams.

Assist in preparing business plans, user brief requirements, reports, delegated authority requests, budgets and timeframes to deliver the projects as in 1.1 above.

Ensure all projects are carried out in accordance with Brigade objectives and policies and make recommendations as appropriate.

Ensure all projects are carried out to agreed timescales, budgets and standards (including performance targets) and in liaison with the Property team’s requirements.

Responsibility for ensuring that business continuity is maintained during any project works.

Ensure that all projects are delivered in compliance with regulatory and legal requirements.

Oversee the application to relevant Authorities to obtain all necessary statutory consents (eg. planning consent) required for the project works in conjunction with the consultant project team.

Experience and Qualifications

Candidates must demonstrate experience of project managing property related projects similar in financial size and nature to those described in the Main Duties and Responsibilities, including contract management of both consultants and contractors.

Experience does not necessarily need to be fire &rescue based and does not necessarily need to be from a client based role, but an understanding of both of these will be an advantage.

Candidates will need to be CIBSE Associate or a Member with building services knowledge. Recently graduated applicants working towards CIBSE membership are also encouraged to apply.

Holding a formal higher national qualification in a recognised building services engineering subject. Having a project management qualification (e.g. Prince2, Association of Project Managers, etc.) would also be advantageous, as would being able to demonstrate that they are working towards such a qualification.

Apply now
Reference: 44304496
Closing date: 7th November 2021.