Post: Information and Communications Technology Service Analyst
Salary: £36,332 per annum
Grade: FRS D
Salary range: £36,332 – £41,597 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Friday 19 November 2021 at 16:00 GMT

An exciting vacancy has arisen in the London Fire Brigade (LFB) for an Service Analyst within the Information and Communications Technology (ICT) Department.

The successful candidate will join the Technical Support Team based at the LFB Headquarters at 169 Union Street, London SE1 0LL.

As a key support service, the delivery of high quality ICT services is crucial to the efficient, effective and economic achievement of the Brigade’s vision.

The role of ICT Service Analyst is to assist with the support and administration activities in relation to the Brigade’s desktop and server environment. The focus of this role is to provide 2nd level support to IT users and supporting server technologies.

The successful candidate will have experience supporting IT users in a large multi-site organisation, preferably in a 24/7/365 industry, working on Microsoft Server based platforms and supporting technologies such Active Directory, Microsoft Exchange, O365 and Microsoft System Centre.

Candidates should be used to working as part of a team but they must also be able to manage their own workload effectively.

Further information about the main duties and responsibilities of the role are detailed in the job description. Please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

To apply – complete the online application form and provide evidence to address the selection criteria under the assessment overview (see below). Your application will be marked against the responses you provide to the selection criteria. CVs will not be considered.

Benefits of working for LFB

• 26 days’ holiday plus bank holidays
• Option Absence Scheme
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview
Stage 1

On-line application form and evidence to address the selection criteria.

As part of the online application form, candidates must provide evidence to address the following criteria:

Selection Criteria 1 – A minimum of 3+ years working experience in the following areas:

• Microsoft Server and Desktop Operating Systems
• Microsoft Active Directory
• Microsoft Office
• VMware and Citrix VDI
• Microsoft System Center Solutions; SCCM, SCOM, etc
• Microsoft Intune

Selection Criteria 2 – Supporting users as part of an ICT Support Team for a large multi-site organisation and across a wide range of ICT industry standard technologies.

Selection Criteria 3 – Undertaking project work and seeing it though to a successful conclusion.

Selection Criteria 4 – Proven ability to establish effective working relationships with customers, internal groups and third parties.

Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.

Stage 2

Assessment stage

Assessment for this role is due to take place early/mid-December 2021. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.

Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

Operations Manager Role

Post: Operations Manager, Control and Mobilising
Salary range: £45,532.36 – £52,440.89 inclusive of London weighting and 20% shift allowance.
Contract type: Permanent
Working pattern: Control Shift Pattern. 12hr day / 8hr mid / 12hr night / Rest / Rest / Rest
Application closing date: Monday 15th November 2021 at 16:00 GMT

The London Fire Brigade are here to protect and serve London.

Our Control room is based at our operations centre in Merton, we manage over 180,000 999 calls a year from Londoners when they need us most. We mobilise fire engines and specialist equipment, provide support to firefighters and work with other emergency services to safely resolve incidents across the Capital.

We have an exciting opportunity for two individuals to join our team as Operations Managers.

Leading a watch of 11 Control Room Officers and four Assistant Operations Managers, you will ensure that you and your team are always ready to meet the challenges of a metropolitan emergency service.

You will thrive on supporting your team on both an individual and a group level. You will have a passion for serving our community and be open to working in an environment which is going through significant change.

Being part of the Control Leadership Team, you will contribute to our response strategies, our future plans and be a standing member of the Brigade Control Management Board – the key decision-making forum for Brigade Control.

Operationally, you will have a comprehensive working knowledge of Fire Service Control Rooms. You will understand the importance of working collaboratively with our partner agencies to resolve incidents and have experience of leading a Fire Control Room as the Officer in Charge.

The London Fire Brigade responds to a wide range of incidents from Road Traffic Collisions to Terrorist Attacks, if you think you could lead our response from the Control Room then apply today.

We welcome applications from substantive Assistant Operations Managers, Watch Manager B (Control) and Station Managers (Control).

To discuss the role further, contact Senior Control Commander Adam Crinion.

Email: Adam.Crinion@london-fire.gov.uk

Tel: 07388 370467

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

To apply, please complete the online application and upload the following documents:

• A copy of your up-to-date CV.
• A cover letter (max. of two sided A4) clearly outlining the relevant experience, skills and qualifications you have to address the following 4 selection criteria:

Selection Criteria 1 – Experience of leading people within a Control environment, consistently projecting and promoting a confident, controlled and focussed attitude.

Selection Criteria 2 – Evidence of leadership skills, showing an ability to improve the team and organisational effectiveness, engendering a culture of continuous improvement.

Selection Criteria 3 – Experience of using critical decision-making skills to identify solutions to issues or incidents, implementing effective and timely resolutions in emergency situations.

Selection Criteria 4 – Championing equality, diversity and inclusion with demonstrable experience of promoting a fair, ethical and legal approach to other’s needs.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Assessment Overview

Stage 1

Online application form, up to date CV and evidence to address the selection criteria.

As part of the online application form, candidates must provide evidence to address the following criteria:

Selection Criteria 1 – Experience of leading people within a Control environment, consistently projecting and promoting a confident, controlled and focussed attitude.

Selection Criteria 2 – Evidence of leadership skills, showing an ability to improve the team and organisational effectiveness, engendering a culture of continuous improvement.

Selection Criteria 3 – Experience of using critical decision-making skills to identify solutions to issues or incidents, implementing effective and timely resolutions in emergency situations.

Selection Criteria 4 – Championing equality, diversity and inclusion with demonstrable experience of promoting a fair, ethical and legal approach to other’s needs.

Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.

Stage 2

The assessment process will consist of a table-top exercise, in tray exercise and interview.

Assessment for this role is due to place in December 2021. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information
Benefits of working for LFB

• 22 duties holiday plus bank holidays
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £25 (current charge) and usually takes up to 14 days.

Operations Support Group (OSG ) Technician Role

Post: Operations Support Group (OSG ) Technician
Salary: £25,794 per annum
Grade: FRS B/C
Salary range: £25,794 – £36,705 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Monday 15 November 2021 at 16:00 GMT

An opportunity has arisen for an OSG technician post within the Brigades Operations Support Group based at the Operations Support Centre (OSC) Croydon and other OSG sites based at Barking and Park Royal.

The successful candidate will be part of a team reporting to the managers of the OSG’s technical section. The post will deal primarily with the service and maintenance of Respiratory Protective Equipment (RPE) such as breathing apparatus and breathable air cylinders but is inclusive of a variety of other equipment within the OSG’s remit.

It is desirable that applicants have basic mechanical or engineering skills and are confident working with intricate equipment and high pressure systems, are keen to learn and can retain information, are computer literate and are able to work in a team environment but also build good working relationships with staff at various levels. Full training will be given to the successful candidate.

Applicants must possess a full UK driving licence and will be required to pass the brigades light driving assessment. You will on occasion be asked to work at various sites across London.

The post holder may have the opportunity to participate in the OSG’s on-call rota for which additional payments will be made. This may include the requirement for training as a Brigade emergency response driver.

Applicants must reside within the Greater London Authority area.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

To apply – complete the online application form and provide evidence to address the selection criteria under the assessment overview (see below). Your application will be marked against the responses you provide to the selection criteria. CVs will not be considered.

Benefits of working for LFB

• 26 days’ holiday plus bank holidays
• Option Absence Scheme
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Eligibility
Applicants must possess a full UK driving licence and reside within the Greater London Authority area.

Assessment Overview
Stage 1

Online application form and evidence to address the selection criteria.

As part of the online application form, candidates must provide evidence to address the following criteria:

Selection Criteria 1 – Interpersonal skills in order to develop and maintain good working relationships with staff both internally and externally ensuring high levels of customer care.

Selection Criteria 2 – The ability to work alone without any direct supervision and to demonstrate initiative and flexibility in completing daily tasks.

Selection Criteria 3 – The ability to familiarise and become proficient in servicing and maintaining the range of equipment and can display experience of similar technical/mechanical/engineering proficiency and understanding.

Selection Criteria 4 – An understanding of good health and safety practice in a workshop environment together with an understanding of the regulations governing the use of display screen equipment.

Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.

Stage 2

Assessment stage.

Assessment for this role is due to take place mid/late-November 2021 at Operations Support Centre, Unit 1, Pegasus Road, Croydon CR0 4RN. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

Post: Mechanical and Electrical Project Manager
Salary: £46,684 per annum
Grade: FRS F
Salary range: £46,684 – £60,620 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Friday 12 November 2021 at 16:00 GMT

An exciting vacancy has arisen in the London Fire Brigade (LFB) for a client side project manager within the Property Services Department.

The successful candidate will join the Project Delivery Team based at the LFB Headquarters at 169 Union Street, London SE1 0LL.

They will be responsible for a package of allocated projects (normally ranging from £100k to £700k) at various fire stations, offices and other ancillary facilities within the Greater London area. The majority of projects are delivered by external consultants who design the works and act as a contract administrator. The successful candidate will oversee the external consultants and is expected to regularly attend site during the duration of their projects.

The project manager will prepare project briefs, liaise with stakeholders, manage project budgets and report on progress throughout the project period.

The project manager will need relevant IT skills and effective oral and written communication skills.

The project manager will need to deliver all projects in accordance with LFB policies and the standard station design brief.

To apply, please complete the online application and upload the following documents:

• A copy of your up-to-date CV.
• A cover letter (max. of two sided A4) clearly outlining the relevant experience, qualifications, skills and qualities you have to successfully perform this role (detailed in the job description below). If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

Further information about the main duties and responsibilities of the role are detailed in the job description.

Benefits of working for LFB

• 26 days’ holiday plus bank holidays
• Option Absence Scheme
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications will not be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview
Stage 1

CV and cover letter (sift). Shortlisted candidates will be invited to stage 2

Stage 2

Assessment for this role is due to take place mid/late-November 2021. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.

Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

Assistant Commissioner

London Fire Brigade are currently recruiting strategic roles to the rank of Assistant Commissioner. We would like to hear from you if you are motivated and adaptable with strong leadership skills.

London is one of the largest fire rescue services in the world, serving a complex and dynamic city of 8.9 million residents as well as those who work in or visit the city.

We are looking for the best people to lead the organisation to shape our services to provide London with a world class fire and rescue service, which is trusted to serve and protect London’s diverse communities.

The Role

Working with the London Fire Commissioner and Directors, Assistant Commissioners are key leaders in ensuring that the London Fire Brigade is trusted to serve and protect London. Assistant Commissioners deliver this by ensuring the Brigade is a dynamic, forward-looking organisation of fully engaged people at the centre of the communities we serve, adapting to the needs of London. You would be joining during an exciting time of transformation, where you would be responsible for the delivery of the London Fire Commissioners strategic aims of:

• Placing a premium on leadership skills and investing in leadership at all levels.
• Fostering and embedding a culture of togetherness so that every member of staff feels respected and valued regardless of their gender, sexuality, colour of skin, race or religion and that everyone feels able to bring their whole self to work, feeling a sense of belonging in the Brigade because they can be themselves.
• Developing the Brigade’s long-term strategy to become a forward-thinking service led organisation, with communities at the heart of its delivery, prioritising the development, launch and delivery its Community Risk Management Plan.
• Building on the Brigade’s improvement plans deliver continuous improvement across its operational and support functions ensuring excellence and efficiency in everything it delivers.

Your valuable skills and knowledge will be developed and challenged as you embark on helping us to drive change, innovation, and continuous improvement. Assistant Commissioners are responsible for planning, directing, and delivering the services provided by a department ensuring continual improvement in efficiency and performance and compliance with regulations and the law. To play a full leadership role within the LFC as a member of the appropriate Directorate Management Team and Corporate Heads of Service Group. To be a member of the Assistant Commissioner’s operational rota, available to undertake the duties and responsibilities of the Duty Brigade Manager and be mobilised to operational incidents to perform the strategic incident command function and/or represent the London Fire Brigade as its nominated ‘Gold’ Commander.

The Person:

• An experienced operational fire officer competent and substantive at Deputy Assistant Commissioner or Area Manager level serving in a local authority service.
• A proven track record of successfully delivering change in a large and complex service in a safety critical environment.
• An ability to turn innovative concepts into a working reality.
• A proven track record of supporting diversity and inclusion, driving cultural change within the fire service.
• The ability and sensitivity to work in a fast-paced multi-stakeholder environment and develop strategic partnerships to improve performance.
• The ability to develop and implement departmental strategy and long-term plans.

Are you ready to elevate your career to the next level and join us during this dynamic time of development?

Eligibility
To be eligible to apply for this rank you must be a competent Deputy Assistant Commissioner/Area Manager who has demonstrated competence against the requirements of the Deputy Assistant Commissioner role map in an operational post.

Applicants are also required to hold a full UK manual driving licence.

External candidates will also need to be serving as a whole time competent Deputy Assistant Commissioner/Area Manager in a local government brigade.

Before submission of your application you will be required to undertake a professional development discussion for your line managers to support your application. Please factor this into your timeline.

Assessment Overview
To apply please complete the online application form by 15 November 2021 and upload all the documents you will need to submit with your application form: a CV and a covering letter.

Your application should include:

1. Your CV
Please include your current or most recent salary, and the name and contact details of two referees, one of whom must be your current line manager.

2. Your personal statement evidencing suitability to be considered for the role of Assistant Commissioner. Your statement should not exceed 1000 words.

Please note that your CV and personal statement should be saved into a single document.

You will find information about the London Fire Brigade on our website, in particular the ‘About us’ page: http://www.london-fire.gov.uk/AboutUs.asp

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted. Any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Assessment process

Stage 1

Closing date: 4pm on 15 November 2021.

CV and personal statement. Shortlisted candidates will be invited to stage 2.

Stage 2

Late November 2021.

Incident Command Exercise (ICE). Successful candidates will be invited to stage 3.

Stage 3

Early December 2021.

Main Panel Interview, Stakeholder Panel Interview, Unseen Presentation, Diversity & Inclusion Exercise and Psychometric Test(s).

If you are unable to attend the scheduled assessment dates provided, we may not be able to make alternative arrangements.

Please note that that the Assessment and development centre review process (Policy Number 497 ) does not apply to this assessment process.

Please note that whilst the advert is live, we will be running several Q and A sessions via Teams. The primary purpose of these sessions is to talk about the role in more depth and some of the benefits. The first dates will be Friday 05 November 2021 @ 13.00hrs. If you like to attend please email assessmentcentre@london-fire.gov.uk and an invite will be sent. We hope to run the next session the following week.

Additional Information
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Benefits of working for LFB

• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.