Senior Internal Digital Officer

The Role
Post: Senior Internal Digital Officer
Salary: £39,669 per annum
Grade: FRS E
Salary range: £39,669 – £47,384 per annum
Contract type: Fixed Term until 04/10/2023
Working pattern: Full-time
Application closing date: Friday 02 December 2022 at 16:00 GMT

We are recruiting a Senior Internal Digital Communications Officer in our busy communications team on a fixed term 12 month contract.

If you are passionate about engaging with internal audiences on digital platforms and tools like Yammer, Sharepoint and Staffbase we want to hear from you. You’ll be communicating with operational firefighters at over 100 London locations, 999 Control officers at our Control centre in Merton, as well as all the people in vital support roles to keep things running behind the scenes across London.

The Brigade is changing and improving to further meet the needs of London and Londoners. Effective and measurable internal communication is at the forefront of us achieving our goals. Your role will be to make the best strategic use of the latest digital channels, develop content that really engages our internal audiences and show the results of your work through regular reporting.

No two days are the same and we are looking for a creative and organised individual with previous experience of working in a busy digital team or experience of effectively using digital platforms in an internal communications team.

This is a challenging and immensely rewarding position. If you’ve got what it takes, we want you to join us.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

To apply, please complete the online application, provide a cover letter clearly outlining the relevant experience, skills and knowledge you have to successfully perform this role (see the highlighted areas on job description below) and upload a copy of your up-to-date CV. Please note that we will review and score the cover letter based against the competencies highlighted on Selection Criteria in Job Description.

Benefits of working for LFB

• 26 days’ holiday plus bank holidays
• Option Absence Scheme (which can result in an additional 12 days annual leave for staff at this grade)
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview
Stage 1

Online application, CV and cover letter (sift). Shortlisted candidates will be invited to stage 2.

Stage 2

Assessment for this role is due to take place late December. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.

Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

Fire Service Control Room – Firefighter Control

Job reference: REQ000174

Date posted: 21/11/2022

Application closing date: 12/12/2022

Location: Headquarters

Salary: Starting Salary £22,981, rising up to £30,632

Package: Local Authority Pension Scheme Free onsite Parking and Gym Paid ongoing development and training Generous holiday allowance

42: Full time

Job category/type Operations

Are you seeking a rewarding career within your local Fire and Rescue Service?

Starting Salary £22,981 rising up to £30,632 after training and progression working on a 42-hour shift rotation.

The Role

Due to our continued growth, we are seeking a controller to join our team. The Fire Service Control Room – Firefighter Control role entails receiving and actioning emergency calls that come into our control centre. This includes mobilising crews to incidents, working in conjunction with other emergency and local services whilst ensuring accurate and detailed data processing.

About you

We are seeking a team player who can combine common sense with vigilance whilst assimilating and retaining information. You will be working at speed whilst ensuring the accuracy of the information you are receiving.

You will be required to work with a small but highly dedicated team on a 42-hour week shift rota system involving days, nights, and weekend working.

You will hold a 4 GCSE’s (or equivalent) at grades 9-4 / A to C including English Language and have good standards of communication.  You will be experienced in using computers and can input verbal information quickly and accurately.

What we offer

We offer a full and comprehensive training to everyone who comes into the service. You will be partnered with an experienced control operative to support you through your training program.

We also offer ongoing training and development opportunities within the Service and with external agencies.

We offer a very generous Local Authority pension scheme, and you will have access to our free onsite gym available to use 24 hours a day along with free onsite parking and canteen.

Closing date: 12th December 2022

Selection process will take place on week commencing 13th December 2022

When completing your application please read the attached recruitment pack and refer to the Job description and person specifications when completing your supporting statement as this will form a critical part of your application.

For an informal discussion about the role, please contact Station Manager Simon Daniels at simon.daniels@bedsfire.gov.uk

We are an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

Senior ICT Support Engineer

£50,471 – *£55,073** per annum *Career Progression Criteria applies **The salary includes a market supplement

Agile working arrangements can be discussed with the successful candidate.

Derbyshire Fire & Rescue Service is looking to recruit a Senior ICT Support Engineer. Key responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.

As a Senior Support Engineer, you will be responsible for supervising the work of a team of ICT Service Delivery specialists. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including network, server and end-point devices.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, and leaderships skills alongside a broad technical knowledge.

You will be able to demonstrate:

• Excellent ICT Problem solving in a mission critical environment
• A strong understanding of Microsoft Windows operating system technologies,
• A strong understanding of virtualised server and desktop provision,
• A strong understanding of cloud-based infrastructure,
• A strong understanding of networking infrastructure,
• and an excellent all-round ICT support understanding working as part of a busy team.

Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?

For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.

The closing date for completed applications is midnight Sunday 4th December 2022.

Interviews will be held week commencing 12th December 2022.

There may be a requirement for some travel for which a pool car will be provided.

The normal working week is 37 hours however you may occasionally need to work beyond normal office hours.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme.

In return we offer;

• Flexible working hours
• Family friendly policies
• Free car parking
• Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
• Employee discount scheme
• Employee support networks
• Ongoing training and development opportunities
• Eligibility to join the Local Government Pension Scheme

We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities.

Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People.  All staff are expected to share this commitment.

Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.

If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

Warehouse Operative / Driver

The Role
Post: Warehouse Operative/ Driver
Salary: £26,310 per annum
Grade: FRS B
Salary range: £26,310 – £31,034 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Monday 05 December 2022 at 16:00 GMT

An opportunity has arisen in the Logistics function of the Operations Support Group (OSG) as a Warehouse Operative/ Driver.

We are looking for an organised person with excellent interpersonal skills to join our diverse and multi skilled logistics team at the London Fire Brigade Operations Support Centre (OSC). This position is split between time working as a Warehouse Operative and Day Van Driver based on the demands of the organisation.

Whilst at our Croydon warehouse at the OSC the post holder will receive and dispatch deliveries, pick and pack stock items, and interact with suppliers and internal clients. Working to tight deadlines to ensure essential items reach their destination to schedule, ensuring our fire and rescue service remains operational.

When operating as a driver, the post could be dispatching from Croydon OSC, or from time to time covering other routes commencing from Park Royal, or Barking, and will cover a specific region of stations to deliver everything from safety and emergency kit to stationary and toilet roll – everything our locations will need to stay “on the run” and to protect the people of London.

We are seeking people who:

• Can work with accuracy, plan and prioritise work with the ability to adapt to changing situations and have experience of using stock management systems as well as general office IT packages such as Word and Outlook.
• Have a “can do” attitude and can work to resolve issues independently when appropriate.
• Experience liaising with internal and external clients to resolve issues satisfactorily.
• Have experience of driving vans, planning, and adapting routes, and making multiple daily deliveries.
• Are confident in safe manual handling procedures carrying weights of over 5kg and no greater than 20kg.
• Have excellent interpersonal skills to work co-operatively and flexibly as a member of a team, and to liaise effectively with staff at all levels.
• Hold a clean current UK driving licence (LGV preferable but not essential.) Experience of working in both a warehouse environment as well as a delivery driver would be advantageous, but we would welcome applications from those who may have excelled in one of these positions rather than both of these areas

To apply, please complete the online application, provide a cover letter clearly outlining the relevant experience, skills and knowledge you have to successfully perform this role (see the job description below) and upload a copy of your up-to-date CV.

Further information about the main duties and responsibilities of the Warehouse Operative / Driver role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

Benefits of working for LFB

• 26 days’ holiday plus bank holidays
• Option Absence Scheme (which can result in an additional 12 days annual leave for staff at this grade)
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

Eligibility
Must hold a clean, current UK driving licence. (Unless already qualified, the postholder will be required to take and pass the Brigade’s driving assessment during their probationary period).

Candidates who have applied on the last recruitment round are not eligible to apply for a period of 6 months.

Assessment Overview
Stage 1

Online application, CV and cover letter (sift). Shortlisted candidates will be invited to stage 2.

Stage 2

Assessment for this role is due to take place early December at the London Fire Brigade Operations Support Centre (OSC). Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

Learning & Development Administrator Apprentice

37-Hour Week, Full Time – 2 Year Fixed-Term Contract – Salary: £18,328 – £18,722 (National Living Wage)

Closing Date: 7 December 2022

An exciting opportunity has arisen here at Buckinghamshire & Milton Keynes Fire Authority (BMKFA) for a Learning & Development Administrator Apprentice.

About us:

Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. Not all lifesavers wear uniforms. We employ around 100 people from specialist support staff to education and fire prevention. We are a diverse, welcoming community – will you join us?

Find out more about us and our values at www.bucksfire.gov.uk/join-us/

Our apprenticeships are designed to give you the hands-on experience needed in a real job that brings out the best in you, with real responsibilities, real challenges, real projects and scope to grow your career.

The work is fast paced, reactive and sometimes challenging.

About the role:

You’ll study and achieve the Level 3 Business & Administration apprenticeship qualification throughout the duration of this apprenticeship.

This role is responsible for providing administrative support across the full range of activities within the Organisational Development department, including but not limited to: facilitation of Assessment & Development Centres and training courses, supporting the Employee Development Officer by creating and maintaining employee online development folders, assisting with the administration of the Organisational Development customer helpdesk, ensuring calendars for the team and Operational Training are kept up to date as well as any planning and training documents, maintaining the accuracy and security of employee personal files.

About you:

We are looking for a team player who can deliver to a high standard, demonstrating initiative and attention to detail with excellent communication and organisational skills. Demonstrating good customer service and a ‘can do’ attitude is essential.

What are the entry requirements?

To be eligible to apply for this role, you will need to have:

• GCSE’s in Maths and English A* – C/4-9 (or equivalent).
• Full Driving License

We are looking for someone who can communicate effectively with a wide range of people, and enjoys working in a team environment, with:

• A ‘can do’ attitude
• A willingness to learn

What certification will you achieve?

As part of this job, you will be enrolled onto a Business and Administration Apprenticeship and if successful will achieve a Level 3 apprenticeship.

How will I be assessed during the apprenticeship scheme?

You will be assessed in a variety of ways which could include:

• Formal external courses and examinations
• On the job observations
• Evidence of your duties/tasks performed
• Reports from mentors and managers
• Production of an e-portfolio of evidence
• End point assessment

What happens after the apprenticeship?

At the end of the apprenticeship scheme, we will work closely with you to identify the next steps, this could include:

• A job with us
• Further or higher education

Interviews:

If there are any adaptions or adjustments, we can make to assist you in your application or with our recruitment process, please contact us via email or telephone.

For further information about the role please review the job description.

(Internal applicants please log in using your iTrent Self Service username and password)

1st Line ICT Desktop Technician

£22,369 – £24,054 per annum

37 hours per week

ICT Department, Hindlip Park

About Us

Every day we’re helping to save lives and keep the community safe – and not only by fighting fires. Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are lots of other roles that people don’t see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service.

An exciting, permanent opportunity has arisen in the ICT department, based at Service Headquarters, Hindlip Park.

The role of the 1st Line ICT Desktop Technician is to provide support to HWFRS users. The post holder will assist the IT Help Desk with the Logging and diagnosis, support and troubleshooting of desktop and software application issues and also with the maintenance and deployment of new IT equipment throughout the Service.

As a small and dedicated team everyone gains experience and exposure of a wider range of IT disciplines. The successful candidate will undertake training and development opportunities to aid progression in the department, including to 2nd Line Senior Technician roles.

The Person

The ideal applicant will have the following experience and knowledge:

– Experience in supporting a comprehensive range of ICT services in a business environment.

– A good working knowledge of the Microsoft Windows desktop platform.

– Experience in creating and administering user accounts and user groups within Microsoft Active Directory.

– A good working knowledge of Microsoft Windows file, folder and network shares permissions.

– Practical knowledge/understanding of desktop computing hardware and technologies.

– Experience of working with data networks, TCP/IP, DNS, DHCP and Ethernet networking.

– Experience of working with utility programs such as anti-virus, anti-spam, backup etc.

– An understanding of good practices relating to an ICT environment.

– A pragmatic approach to problem solving

– Good time management skills and the ability to work to deadlines

–  The ability to display initiative and work without supervision

Reasons to Join Us

• 24 days annual leave entitlement increasing to 29 days after five years’ continuous service (plus bank holidays).
• Access to a local government pension scheme.
• Flexi-time scheme allowing you to have an element of flexibility over your working hours.
• Free On-site parking.
• Staff support networks.
• Emergency Services Discounts.
• Onsite canteen available.
• Landscaped surroundings.

For any further queries regarding the role, please contact Operational Support Manager Pete Chatwin on 01905 368 413.

To apply for this role please visit our website.

The closing date for applications is Sunday 4th December 2022 at 23:59 hours 2022. Interviews will take place w/c 12th December.

The successful applicant will be subject to a NPPV Level 3 Vetting Check, as we are co-located on West Mercia Police premises. Possession of a current, valid driving licence is also required.

ICT Service Desk Technician – 37-Hour Week – Full Time – £25,363-£28,216 a year

Closing Date: 8 December at Midnight

An excellent opportunity has arisen at Buckinghamshire Fire and Rescue Service, where our vision is to make Buckinghamshire and Milton Keynes the safest areas in England in which to live, work and travel.

As part of our continuing drive to improve our performance, the Service Desk team plays a key role by providing a single initial customer interface for all information and communications technology service requests.

This team is responsible for providing fast and effective resolution of user issues that occur in any aspect of the Authority’s ICT operations including local and wide area networks; remote networking, desktops, and laptops; security and mobilising and control systems.

For this role you will need strong ICT problem solving skills and driven to deliver a ‘first-time resolution’ for internal customers. This will require strong interpersonal skills and an equally strong background in Network and PC support with specific experience in supporting MS Windows, MS SQL, MS Office 365, and Exchange.

You will need to be flexible and an effective communicator who is able to work with minimum supervision and often to demanding deadlines to ensure SLAs are achieved. A valid driving license is essential as travel around the Authority’s area of responsibility is a regular occurrence. As you would expect for a ‘blue light’ service, we provide continuous support throughout the year for our ICT Systems, and you will also be on the on-call rota.

If there are any adaptions or adjustments we can make to assist you in your application, or with our recruitment process, please contact us via email or telephone.

For further information about the ICT Service Desk Technician role please review the job description.

(Internal applicants please log in using your iTrent Self Service username and password)

So, if you think you’ve got what it takes and want a challenging career – come and work for us! We are based at our Brigade Headquarters, located at Stocklake in Aylesbury.