Home Safety Centre Team Supervisor
Contributing to our vision to ‘Make the West Midlands Safer, Stronger and Healthier’, an exciting opportunity has arisen to be part of our Home Safety Centre Team and play an important part in the delivery of Safe and Well visits (SAW) to reduce the risk from fire in the home and improve health, wellbeing, and quality of life.
The ideal person for this Home Safety Centre Team Supervisor role is an experienced supervisor, with excellent administration, interpersonal and communication skills who can communicate with internal and external customers.
As Supervisor of the Home Safety Centre Team, a positive and flexible approach to working in a busy team environment will be essential.
Under the leadership of the Head of Community Safety, we are looking for an individual with skills to manage attendance, performance, capacity, and capability, to enable the Home Safety Centre Team to work to tight deadlines to process and progress referrals received for SAW to an excellent standard. Key to the delivery of an excellent service will be your ability and to develop your team so that they have the skills, knowledge, desire, and opportunity to perform to the highest standards.
The position offers the successful candidate the opportunity to have a key role in, and contribute to, the development of new systems and processes to support the future direction of Prevention activities.
Computer literate you will have experience of using a variety of software packages including O365, Microsoft Teams, Word, Excel and PowerPoint and be able to make best use of available technology and cascade this across the Home Safety Centre Team.
Previous supervisory experience is essential, and you need to be educated to GCSE English Grade C or equivalent as a minimum.
Whilst the Home Safety Centre Team Supervisor post is based at our Headquarters in Birmingham, there will be a requirement to work, attend meetings and training at other locations across the West Midlands. Agile working allows you to spend a proportion of time working from home always considering needs of the business and support for The Prevention team.
WMFS offers a friendly working environment with good terms and conditions including:
Flexible working / agile working arrangements
Generous flexi time scheme
Generous annual leave provision
On-site free gym facilities
Access to in-house occupational health facility – including access to occupational health advisors, fitness advisors, sports therapist, physiotherapist, CBT therapist, counsellors
24/7 Employee Assistance Programme
Wellbeing programmes
Free car parking
Sports & Welfare scheme (for a small fee) – access to discounted products and services
As part of the assessment process, you will be required to complete a role specific exercise, relevant administrative tests and attend an interview, all held at our Headquarters in Birmingham.
WMFS welcomes applications from all, however as women and members of ethnic minority groups are currently underrepresented in our organisation, we particularly encourage applications from members of these groups.