Page 155 – Women in the Fire Service UK

ICT Servicedesk Technician

An opportunity has arisen within our ICT team for an ICT Servicedesk Technician which will be based within our Headquarters in Sheffield.

The role will lead the activities of the Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security and compliance guidelines are achieved.

You will need GCSE Maths and English at grade C or above or equivalent, knowledge of the ITL Framework, or significant equivalent experience.

For more information about the role contact Steven Locking on 0114 2532272

A job description and person specification for the role can be obtained via our website at http://www.syfire.gov.uk/jobs or by contacting our Recruitment Team at recruitment@syfire.gov.uk

To apply for the post please download an application form from our website or contact recruitment@syfire.gov.uk

Closing date for applications is 17:00 Hours on Thursday 30th March 2023.

Interviews will be held week commencing Monday 3rd April 2023.

New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 27 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years’ service to 31 days, followed by an extra day a year up to a maximum of 36 days. We also operate a generous flexi time attendance scheme.

Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme.

All applications will be given equal consideration and we particularly welcome applications from individuals from ethnic minority backgrounds, women, those who identify as Lesbian, Gay, Bisexual, Transgender, or Other (LGBT+) or are disabled as these groups are currently underrepresented within our workforce. SYFR also offer a guaranteed interview scheme in relation to disability and further details of this can be found on our website.

Applications from job share candidates will be considered and all applications will be given equal consideration.

South Yorkshire Fire and Rescue’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.

Please note the appointment is subject to successful pre employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable.

If you require any of our recruitment documents in larger print please contact our recruitment team as above.

Communications Manager

Lincolnshire Fire and Rescue are recruiting a Communications Manager (internally this role is known as Knowledge and Information Manager).

The role will be to lead and deliver key strategic, engagement and communication programmes in liaison with the senior leadership team and designated officers. The role will support internal processes, contribute to developing innovative, effective and efficient transfer of information, and enhance the of delivery of communication between all departments.

There will be a requirement to provide robust expert advice and guidance at a strategic level in order to manage the delivery of effective engagement and internal communication activities. The individual will ensure LFR compliance with relevant legislation.

– A degree or relevant professional qualification in communications and engagement is desirable.

– Experience of working in an engagement or communications role, developing engagement and communication plans and implementing engagement and communication is essential.

If successful at the application sift, you will be invited to Lincolnshire Fire and Rescue Headquarters to carry out an interview and presentation as part of the selection process.

The interviews will take place W/C 24th April 2023.

The successful candidate must successfully undertake Lincolnshire Police Vetting before undertaking this role.

About Our Offer
– Along with a competitive salary we are offering:
– A Contributory pension
– Comprehensive benefits package including excellent discount schemes and cycle to work
– Civil service sports council membership
– Flexible working patterns
– Professional support and development
– An annual leave entitlement of up to 32 days plus the option to buy more

Further details can be found in our rewards and benefits brochure
If this sounds like your next career move, but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Best of luck with your application

Closing date: 10/04/2023

Specialist Intervention Lead Instructor

Specialist Intervention Lead Instructor

Permanent Contract

Salary: Watch Manager B – £39,974 per annum

Location: Kelvedon Park*

Working Hours: 42 hours per week across a 9-day fortnight working pattern

*while your role will be an anywhere worker, meaning you can work from home or from Kelvedon Park to undertake duties, you will be required to work at various Service locations around the County, subject to the requirements of the Service and the role.

The purpose of this vital and key role within our Prevention function is to protect and save life, property and the environment by developing and delivering intensive, bespoke interventions involving young people and vulnerable adults, in order to address fire safety and behavioural issues effecting risk and vulnerability in Essex.

We currently have a vacancy as a Specialist Intervention Lead Instructor working as part of our award-winning intervention schemes – Firebreak and Fire Cadets. We are looking for applicants with a passion for delivering high level and risk-based community interventions to vulnerable members of the community.

This would be an ideal opportunity for either an existing operational Watch Manager, or a substantive Crew Manager or a Crew Manager in the LRS programme, to gain exposure and to develop their involvement in community prevention work.

This role will be within the Education and Specialist Intervention Team. The individual will be responsible for delivering fire safety programmes which will involve working with the most vulnerable and challenging individuals within the community, implementing initiatives and delivering messages to community organisations and groups.

There will be a requirement to engage and support the delivery of work with partners such as crime reduction partnerships, local authorities, and voluntary agencies as well as any other duties as required to deliver the Prevention strategy.

The above responsibilities are indicative and do not form the full extent of the job requirements which may vary with the demands placed on the Service.

The post holder will be required to have a strong overall knowledge of Prevention and ECFRS work in the community, in particular, Firebreak and Fire Cadet programmes (or equivalent) – as well as experience of teaching across age and ability ranges. There are requirements to travel within and outside the County.

Eligibility Criteria

To be eligible to apply for the role, you must be able to demonstrate that you meet ALL of the below criteria:

-> Held a substantive role as a Watch Manager or are a Crew Manager (wholetime) for a minimum of twelve months, within a UK Fire and Rescue Service

-> Incident Command verification level 1, or be able to achieve within six months

-> Successfully completed all relevant operation assessments and compulsory courses, and are competent for your current role

-> No current live disciplinary or performance warnings, nor are you subject to any informal management for reasons of conduct or performance

-> You must have a valid and current FiTech of 42 VO2 max, or be actively engaged in a programme of fitness

How to apply

You are required to submit a supporting statement of no more than 750 words detailing how you meet the essential criteria of the person specification for the role. We love it when our applicants write thorough supporting statements so don’t be afraid to go into detail! This will give us a greater understanding of your skills and experience and how well you fit the role via our online application form.

Assessment and selection

The assessment activity will take place in line with the Service’s Leadership Resourcing and Succession approach and will involve the following activities:

Stage 1

Shortlisting

Stage 2

Job specific interview with a presentation on an NFCC Framework topic (NFCC Leadership Framework)

Should you wish to have an informal discussion with regards to the role, please contact Educational & Specialist Intervention Manager Aileen Wilson on 07977370900 or email aileen.wilson@essex-fire.gov.uk

Our Culture and Benefits

Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. Some of our benefits include:

-> Flexible working hours

-> Remote working opportunities

-> Wellbeing and counselling services

-> Physiotherapy services

-> Affiliation with the Blue Light Card scheme

-> Generous annual leave

-> Competitive pension scheme

-> Career development opportunities

Closing date to be considered for this vacancy is Sunday, 16th April 2023

About Us

Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.

You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.

The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.

We are an equal opportunities employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process. All applications will be considered solely on merit.

This role maybe subject to a standard/enhanced Disclosure and Barring Service (DBS) check.

Application deadline: 16/04/2023

HR Support Advisor

Job Title: HR Support Advisor
Contract: 12-month Fixed Term Contract
Working Hours: 18 Hours per week**
Salary: £24,054 – £26,845 pro rata
Location: SHQ Kelvedon Park (with some Remote Working)

** Ideally this will be 3 days of 6 hours (10:30 – 17:00 with 30 minutes for lunch). However, other hours can be discussed.

The Role

An exciting opportunity has arisen to join Essex County Fire and Rescue Service’s Human Resources department, as an HR Support Advisor within the HR Support Team.

The HR Support Team is also embarking on an exciting period of change, whilst we deliver a ‘new ways of working’ project to enhance the Services we offer to our customers. During this busy time, we are looking for a driven, enthusiastic, and passionate individual to support us in what we call the ‘engine room of HR’. You will be supported by a great team of HR Support Advisors who truly encourage and support each other in all we do and working for an employer with lots of benefits; including blue-light discounts, family friendly policies and hybrid working options.

This role provides key administrative HR support and serves as a first point of contact for managers and colleagues requiring advice on policies and procedures throughout the employment lifecycle with the Service. Ideally, you will be experienced within an HR transactional role and familiar with updating and maintaining HR systems; we use ‘Civica HR’, so experience with this would be a bonus. You will also bring the ability to prioritise HR tasks and queries as they come in.

Providing our customers with an excellent experience throughout the employee life cycle is our top priority, so a commitment to high standards of service and communication are essential to help us deliver this. The role will be varied, supporting several teams and departments, as well as working collaboratively across the HR team.

What Are We Looking For?

If you can demonstrate the following, we would love to meet you;

Efficiency in managing, prioritising and organising workloads
An ability to work well under pressure and to deadlines
Strong levels of attention to detail and accuracy
Excellent communication skills, both verbal and written
An ability to build and maintain effective working relationships
Previous experience delivering a high quality, customer focused approach
Previous administration experience

Eligibility

Level 2 Standard of education (e.g.GCSE) or equivalent experience demonstrating basic numeracy and literacy.
Strong administrative background

The Application Process

This will be a two-part application process:

Application – Initially you will apply via our website by attaching supporting statement. Your supporting statement should be a maximum of 750 words showing us how you meet the essential criteria of the person specification for the role. We love it when our applicants write thorough supporting statements so don’t be afraid to go into detail! This will give us a great understanding of your skills and experience and how well you fit the role.

Interview – The final part of the recruitment process will be a 45-minute values-based interview with some role specific questions.

How to apply

Internal candidates:
You are required to submit a supporting statement of no more than 750 words detailing how you meet the essential criteria for the role via Civica. It is important that you provide as much evidence as possible as to how you meet the essential criteria of the person specification as this statement will be used to shortlist your application. Please ensure you have uploaded the supporting statement before clicking Apply.

Assessment and selection

Stage 1 Application & shortlisting (assessment will be made against the essential criteria of the person specification)

Stage 2 Interview (assessment will be made against positive indicators taken from our Code of Ethics and the NFCC Leadership Framework). You can see the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk)

We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit.

As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues.

Our employee forums and partners include:

Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men’s Forum, and our Women’s Forum. In addition, we also have a female firefighters operational group.

Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.

Should you wish to discuss support, or access further information, from one of these groups, please contact equalitydiversity@essex-fire.gov.uk

You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to recruitment@essex-fire.gov.uk

You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk and about our vacancies, application processes and benefits via https://join.essex-fire.gov.uk

Our Culture and Benefits

Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. Some of our benefits include:

Flexible working hours
Remote working opportunities
Wellbeing and counselling services
Physiotherapy services
Affiliation with the Blue Light Card scheme
Generous annual leave
Competitive pension scheme
Career development opportunities

You can find out more about our benefits via www.essex-fire.gov.uk

Closing Date: 30th March 2023
Shortlisting: w/c 3rd April 2023
Interview Date: w/c 10th April 2023

Safeguarding

The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.

This role maybe subject to a standard/enhanced Disclosure and Barring Service (DBS) check.

Hydrant Inspector x 2

£22,369 – £24,054 per annum

Location: Ripley Fire Station

Fixed Term for 12 months from commencement in post in line with funding.

An exciting opportunity has arisen within our Technical Support Services Unit for 2 x Hydrant Inspectors.

You will perform regular inspections, testing, fault finding, maintenance and basic repairs of fire hydrants within Derbyshire. Ensuring the highest level of availability of emergency firefighting water supplies are readily available, in line with our statutory responsibilities in accordance with the Fire and Rescue Services Act 2004. You will also maintain critical firefighting equipment for operational fire crews.

In order to undertake inspections within public highways you must have, or be willing to undertake, NRSWA: Sign Lighting and Guarding qualification.

There will be a requirement for travel across the county for which a pool car will be provided.

The normal working week is 37 hours however you may occasionally need to work beyond normal office hours.

In return we offer;

· Flexible working hours

· Family friendly policies

· Free car parking

· Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations

· Employee discount scheme

· Employee support networks

· Ongoing training and development opportunities

· Eligibility to join the Local Government Pension Scheme

We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.

Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.

Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.

The closing date for completed applications is midnight on Friday 14 April 2023. Interviews will be held in the week commencing 8 May 2023.

For an informal chat regarding the role please contact the recruiting manager Mark Hanwell on mhanwell@derbys-fire.gov.uk or 07775584784.

If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

Performance and Planning Officer

Salary: £35,411- £40,478 per annum, Grade 5

Hours: Full time 37 hours per week

Location – Service Headquarters, Calcot, Reading

Excellent annual leave allowance of 28 days, plus public holidays and, flexible working hours

Superb Pension Schemes available

Onsite gym and parking facilities

An exciting opportunity has arisen for a Performance and Planning Officer to join the Royal Berkshire Fire and Rescue Service (RBFRS) team. RBFRS has a reputation for excellence and investment in our employees, offering a diverse and inclusive environment and flexible working hours.

As Performance and Planning Officer you will be responsible for ensuring effective and efficient corporate planning and performance management processes are implemented within the organisation. You will work directly with our Senior Leadership Team to produce corporate reports and information to support the evidence based decision making underlying the delivery of our services to the communities of Royal Berkshire.

This is an ideal opportunity for a candidate with a passion for improving public service delivery and demonstrable skills in planning and performance management processes, and the ability to present complex information to a wide range of audiences.

The successful candidate will be inspired to demonstrate and promote behaviours in line with the Job Profile and our Behaviour Competency Framework.

The key focus of this role is:

Coordinate the Service’s corporate and business planning processes, managing the contributions of Directors, Heads of Service and others, and ensuring identification and presentation of relevant internal and external contextual information to support this.
Manage and facilitate internal performance management processes, including the Strategic Performance Board, ensuring relevant content and format of reports.
Add value through the analysis and interpretation of performance trends, monitoring compliance and advising on successes or shortfalls.
Support and maintain corporate risk management processes and systems.

Key role requirements (knowledge, skills and experience):

Proven experience of delivering reports, documents and presentations to directors and senior managers
Demonstrable knowledge and understanding of planning and performance management processes and systems
Ability to analyse, interpret and present risk and performance data effectively to a variety of audiences in various formats
Skilled in cultivation effective relationships based on trust and mutual respect
Able to manage complex workloads and deliver to tight timescales and deadlines

Application and selection process

If you are interested in applying for this position click Apply Now.

Please see the link to the Job Profile.

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Becca Chapman, Data, Performance and Risk Manager at chapmanr@rbfrs.co.uk to arrange an informal discussion.

Please note we do not accept applications via Agencies or CVs. without an accompanying application form.

Closing date for applications is 17:00 hours 14 April 2023

It is anticipated that the assessment process will run week commencing 24 April 2023.

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

Please view our privacy notice via this link Applicant Privacy Statement

At Royal Berkshire Fire and Rescue Service, we want you to bring your whole self to work.

Equality, diversity and inclusion are more than just words for us. That’s why we are committed to creating a culture where everyone feels included and respected, and where no one is unfairly discriminated against. All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview.

Simply: Our community is varied and diverse. Our workforce should be too.

At Royal Berkshire Fire and Rescue Service, everyone is welcome.

To find out more: rbfrs.co.uk/EqualityDiversityInclusion

Partnership and Delivery Coordinator

Partnership and Delivery Coordinator

Job Details

We have a fantastic opportunity to join Suffolk County Council’s Public Protection, Social Inclusion and Diversity team as a Partnerships and Delivery Coordinator within Suffolk Fire and Rescue Service (SFRS). You will be based at the Ipswich East Station with flexible and hybrid working options.

The Prevention Department is seeking an enthusiastic person, to join our highly motivated team.

As Partnerships and Delivery Co-ordinator, you will undertake a key role in supporting and organising station-based Prevention activity.

The role also involves working with partner agencies, in both the health and social care sectors, to educate and increase our partners ability to undertake safe and well visits.

Your role will be to:

increase safer home activity amongst Station Based Personnel, Partner Organisations and Volunteers, ensuring the most vulnerable community members are prioritised
assist the Prevention Manager in the delivery of Prevention objectives.

Your responsibilities

You will:

Work to effectively discharge the principles detailed in SFRS Service plan, Community Risk Strategy, and Prevention Department Business and Delivery plans
Gather, analyse and present risk information to Response Command, while co-ordinating risk led initiatives
Co-ordinate Station Based Prevention delivery and assist with the quality assurance of performance
Support the evaluation of delivery methods, in line with the requirements of Her Majesty’s Inspectorate of Constabulary and Fire Rescue Services.
Assist with coordination and management of SFRS volunteers.

Closing date: 11.30pm, 20 March 2023

Personal Assistant to Principal Officer (Temporary)

Personal Assistant to Principal Officer (Temporary)

Salary Scale 6/SO1* – £27,852 – £34,723 per annum (*Progression to Scale SO1 is subject to fulfilling the PA Career Progression criteria. NB as this role is temporary unfortunately the opportunity to fulfil the progression criteria won’t be available)

Headquarters, Ripley

Temporary until approximately July 2024 to cover maternity leave

Derbyshire Fire & Rescue Service is seeking to appoint a highly motivated individual to play an essential role in supporting the Principal Management team.

You will work in association with the other team members to support the work of the Strategic Leadership Team ensuring effective personal assistance is delivered using diplomacy, discretion, confidentiality and professionalism at all times.

There will be a requirement for some travel for which a pool car will be provided.

The normal working week is 37 hours however you may occasionally need to work beyond normal office hours.

In return we offer;

Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme

Guidance on the Pension implications of undertaking a temporary role / promotion are attached.

We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.

The closing date for completed applications is midnight on Sunday 16 April 2023. Interviews will be held week commencing 24 April 2023.

If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

Station Manager B

Tyne and Wear Fire and Rescue Service

Role: Station Manager (B)

Salary: Development £44,488

Competent £49,071

Plus 20% Flexible Duty System allowance and essential car user allowance.

We are seeking to fill permanent vacancies at SM (B) as part of our Flexi Duty Officer Cadre.

We also aim to identify a small pool of candidates that will be placed in a pool for up to 12-18 months to fill any future permanent vacancies.

About Us

Tyne and Wear Fire and Rescue Service are seeking to appoint ambitious and forward-thinking individuals, to the role of Station Manager (B).

Tyne and Wear Fire and Rescue Service is a metropolitan Service that operates across the North East of England covering five local authority areas and a diverse population of around 1.1 million citizens. Operating out of 17 fire stations, the service works closely with partners and the community and has a proud record of investment in its workforce, safety and welfare. The service is investing in resources and people and our fully implemented 2022-2024 CRMP clearly signals the investment in front line service delivery to communities.

The Service values and respects the diversity of its employees, and aims to recruit a workforce that represents the communities we serve. We welcome applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity.

About the role

The role of Station Manager (B) is an integral part of the Service’s Middle Management Team and ensures the provision of a professional, inclusive, innovative and effective Fire and Rescue service in accordance with all statutory and legal duties. You will need to be operationally and sector competent as the role carries a responsibility to deploy to operational incidents.

Operating in the context of a Fire and Rescue Service will naturally bring challenges as well as opportunities to really make a positive difference to the lives of your colleagues and the communities that we serve. To do this it will be critical for us to see how you have demonstrated effective leadership to deliver transformational change, underpinned as a minimum with competency in Level 1 Incident Command.

Closing date for applications is 28th March 2023 at 1200 hours.

About the Selection Process

Set out below are the key dates relating to this selection process:

Stage
Timeline
Advert closes
28th March 2023
Notification of shortlist
31st March 2023
Incident Command Level 2 Assessment of Potential
11th to 14th April 2023
Onsite assessment activities:

Employee interview panel
Presentation
Interview

w/c 17th April 2023

Interested in applying?

Complete the application form included in the vacancy and upload as your supporting statement. Further details can be found in the accompanying job description and person specification. More information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.

This is an opportunity to exercise real influence over the future of our Service and informal contact can be made to discuss this role with an Area Manager, please email: recruitment@twfire.gov.uk and we will get back to you with a date and time for that to happen.

Thank you and good luck!

Receptionist/Administrator x2

22.2 – 29.6 hour week

Permanent Contract, Local Government Pension Scheme, good annual leave entitlement, employee benefits, Employee Assistance Programme, Occupational Health, free onsite parking, onsite gym facilities.

£22,806 – £23,376 a year

Closing date: 31 March 2023 at midnight

About us

Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us?

Find out more about us and our values at www.bucksfire.gov.uk/join-us/

Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working.

About the role

We are currently recruiting for two Receptionist / Administrators based at our Brigade Headquarters in Aylesbury.

The post holders will provide an efficient reception/front of house service. Ensuring excellent customer service delivery throughout the reception, front of house functions. They will act as a point of contact for both internal and external customers and with a good working knowledge of Microsoft packages and modern telephone answering management systems. The role will involve the following:

Being responsible for dealing with all incoming calls via the switchboard, enquiries via our enquires email address and visitors on arrival
Efficiently taking and passing on information
Greeting visitors courteously, efficiently and directing them appropriately
Receive delivery and collection of business letters/packages
To undertake various administrative duties. This includes electronic ordering and goods receipting, invoicing and electronic record keeping/updating

The right candidates will be joining a facilities team who play a key role in providing great places for visitors and staff to work from across Buckinghamshire and Milton Keynes.

The posts are currently for a three day position and a four day position. There is however some flexibility in hours of work which can be discussed during the interview process.

About you

We are looking for someone who is:

A good communicator
Able to plan and prioritise workloads
Able to work confidently on own initiative and without direct supervision

Experience and skills required

The successful candidates should have experience of working:

In an administrative role or environment
On a reception, front of house function
A switchboard

They should also be able to:

Use Microsoft Office Packages and input data
Work to time sensitive deadlines with attention to detail

Application & Interviews

If there are any adaptions or adjustments we can make to assist you in your application or with our recruitment process, please contact us via email or telephone.

For further information about the role please review the job description.

Applications should be made via the e-recruitment system.

(Internal applicants please log in using your iTrent Self Service username and password)

Abatement & Protected Pension

If are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.