Job Description
Job Title: Protection Administrative Assistant
Contract: Permanent
Working Hours: 37 hours per week
Salary: £24,054 – £26,357
Location: North East Group SDP (some remote working)
The Role
An exciting opportunity has arisen within the Protection Department for an administrative assistant to join the existing team in the North East Group SDP working from Colchester.
The role will be to assist in the administrative day to day functions within the department which will include booking audit appointments, updating officer’s calendars, formatting and processing letters and documents and responding to queries from members of the public, local businesses and local authorities among other tasks.
You will need experience of working in an administrative role as part of a team and have good ICT skills to include word, excel, outlook and CFRMIS (would be an advantage).
To protect and save life, property, and the environment by being responsible for the administration and quality assurance of Essex County Fire & Rescue Service’s Protection Department. Your role will be to assist in the administration day to day functions within the department which will include liaising with Protections Officers, members of the public, business community, other FRS’s and Local Authorities, managing databases, actioning emails, to ensure a timely response to requests.
What You Will Be Working On
• Provide administrative support to all the Protection Department as requested.
• Accurately maintain the Protection filing systems, the storage of dead records within the Department.
• Maintain, update and process work on the CFRMIS and other databases.
• Administer and process enquiries from members of the public, business community, other FRS’s and Local Authorities in a professional manner.
• Assist departmental staff with day to day administrative tasks, including but not limited to, deputising as necessary, the administration of CPD events and updating training records.
• Compile basic process and fire safety statistics on issues that fall outside the Team Leaders remit, as required.
What Are We Looking For?
We are looking for someone with knowledge and experience of an administrative assistant role. You will be able to work independently and as part of a team. Your attention to detail will be supported by good written and communication skills along with strong IT skills such as Word, Excel, Outlook and CFRMIS (would be an advantage).
Eligibility
To be eligible to apply for the role, you must be able to demonstrate that you have:
• GCSEs Grade C or above or Key Skills Level 2 in English and Maths
• Internal Candidates – No current disciplinary, performance or attendance management warnings, nor are you subject to any informal management for reasons of conduct or performance
The Application Process
This will be a three-part application process.
Application – Initially you will apply via our website by attaching supporting statement. Your supporting statement should be a maximum of 500 words showing us how you meet the essential criteria of the person specification for the role. We love it when our applications write thorough supporting statements so don’t be afraid to go into detail! This will give us a great understanding of your skills and experience and how well you fit the role.
Interview – The final part of the recruitment process will be a 45 minute competency based interview.
Exercise– You will be invited to take part in a short word and excel exercise which will involve creating spreadsheets and formatting a letter.
Should you wish to have an informal discussion with regards to the role, please contact Wendy Kidd 07826 878055 or wendy.kidd@essex-fire.gov.uk
Our Culture and Benefits
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. Some of our benefits include:
Flexible working hours
Remote working opportunities
Wellbeing and counselling services
Physiotherapy services
Affiliation with the Blue Light Card scheme
Generous annual leave
Competitive pension scheme
Career development opportunities
Closing Date – 9th June 2023
Interview Date – TBC
Our employee forums and partners include:
Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men’s Forum, and our Women’s Forum. In addition, we also have a female firefighter’s operational group.
Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.
Should you wish to discuss support, or access further information, from one of these groups, please contact equalitydiversity@essex-fire.gov.uk
You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to recruitment@essex-fire.gov.uk
You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk and about our vacancies, application processes and benefits via https://join.essex-fire.gov.uk
About Us
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
We are an equal opportunities employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process. All applications will be considered solely on merit.
This role maybe subject to a standard/enhanced Disclosure and Barring Service (DBS) check.