Watch Manager, Resourcing and Development (Training)

Watch Manager, Resourcing and Development (Training)

Benefits:

Salary: £41,031 (Development) – £44,911 (Competent WMB) plus training allowance

Training allowance – 338 hours per annum, evenings and weekends, £7599.15 (Development) – £8317.74 (Competent) per annum.

Hours – 42 hours per week / 9 day fortnight

Location – Service Headquarters, Calcot, Reading and other work locations as required

Superb Pension Schemes available

Onsite gym and parking facilities     

About the role

Resourcing and Development are seeking a motivated individual for the position of Watch Manager, Resourcing and Development (Training) who is passionate about learning, development and the positive impact this can have on confidence and performance.

About you

We are seeking an individual who enjoys working with others, has a can-do solutions focussed approach to work and are able to build and maintain positive and productive working relationships with internal and external stakeholders. You’ll have experience of supporting learning and development activity and be able to influence change and improvement in this field.

Working within the Training and Development team, to research, design, deliver and implement training, development and learning products. You will also be involved in the development of courses, resources and processes to ensure the Service has suitable provisions available to ensure effective delivery of the annual Training and Development Plan. You will support the management and development of HR and Learning Management Systems and technology and ways of working as appropriate.

The key focus of this role is:

·       Design new and refresh current training and development courses for in person and virtual delivery

·       Working with subject matter experts to design and create digital content / e-learning

·       Participate in the delivery of training courses, qualifications, development products, and associated assessment and assurance methods

·       Utilise knowledge of operational and specialist training requirements to support effective design and delivery of activity.

Key role requirements (knowledge, skills and experience):

The ability to develop positive relationships and engage with a broad range of individuals internally and externally
Knowledge of the fundamental principles of learning and development
Excellent self-management, planning and organisational skills
Ability to work on own initiative, make decisions to manage own workload
Ability to facilitate action and change and to impart learning using a variety of methods and platforms
Appropriate operational experience

Eligibility

Applications are welcomed from competent Crew Managers and above who have successfully completed Level 1 Incident Command qualification (and have maintained their knowledge and skills). You will already hold a teaching qualification (AET / PTTLS) or have undertaken suitable alternative training, and you’ll hold a Health and Safety qualification (e.g. IOSH Managing Safely).

Please note that is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Further information on Annual Allowance can be obtained from our Pensions team.

Application and selection process

If you are interested in applying for this position click Apply Now.

Please see the link to the Job Profile.

Applicants will be expected to detail their knowledge, skills, and experience against the relevant Personal Specification contained within the Job Profile.

Eligible staff wishing to apply for this role should apply through the portal, submitting a supporting statement (restricted to 1000 words) detailing how they meet the ‘person specification’ for the role as detailed at the end of the job profile.

Following shortlisting, applicants will be assessed for suitability by means of a role based task and behavioural / competency based interview.

Please see the role based task instructions and lesson plan template which are provided in advance to allow you to start considering your approach. If you are successful at shortlisting, you will talk the panel through the lesson plan and have a professional discussion before interview. The lesson plan must be submitted by 09:00 on the 9th August 2023 to sullivanl@rbfrs.co.uk

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Louise Keane, Training and Development Lead at keanel@rbfrs.co.uk or Ellece Ott, Resourcing Adviser at otte@rbfrs.co.uk to arrange an informal discussion.

Please note we do not accept applications via Agencies or CV’s without an accompanying application form.

Closing date for applications is 09:00 hours 2nd August 2023

It is anticipated that the selection assessment process will run from the 9th – 11th August 2023.

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

Please view our privacy notice via this link Applicant Privacy Statement

At Royal Berkshire Fire and Rescue Service, we want you to bring your whole self to work.

Equality, diversity and inclusion are more than just words for us. That’s why we are committed to creating a culture where everyone feels included and respected, and where no one is unfairly discriminated against. All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview.

Simply: Our community is varied and diverse. Our workforce should be too.

At Royal Berkshire Fire and Rescue Service, everyone is welcome.

To find out more: rbfrs.co.uk/EqualityDiversityInclusion

Station Manager

Lincolnshire Fire and Rescue (LFR) is planning its Station Manager selection process for 2023.

We are welcoming applications from anyone who meets the criteria as detailed below, including both internal and external candidates. It is for Station Managers wishing to transfer and Watch Managers looking for promotion.

(To apply, please email RecruitmentFire@lincolnshire.gov.uk to request an application pack. The application must be completed and returned before the closing date)

The following criteria must be satisfied before an external individual can be considered for entry into the selection process.

Eligibility Criteria 
– In date Incident Command Level 2 qualification (SM) or equivalent, e.g. SFJ Level 4 in Intermediate Incident Command ICL2. (Currency of assessment demonstrated though evidence of continued assessments, e.g. LRF AHIC Level 2.)
– Substantive and fully competent Watch or Station Manager
– No active or pending disciplinary action/live sanctions
– No current or pending capability plans including documented informal management action outside the formal meetings covered in LCC policy
– In date Fitness Test – a predicted VO2 Max of no less than 36.8mls/02/kg/min is the minimum required.
– IFE Level 4 Certificate in Leadership and Management (old L4C Unit 5)  or ILM Level 4 Leadership and Management, or equivalent
– IFE Level 4 Certificate in Fire Service Operations and Incident Command (old L4C Unit 3)

Key Dates

Advert Close – Friday 4th August
Written Assessment – Release: Monday 14th August – Submission: Friday 25th August
Interview and Presentation – W/C 4th September & 11th September
*Written Assessment after initial sift.

Further details on the selection process can be found in the ‘SM Initial Info’ document within the advert.

Lincolnshire Fire and Rescue is an equal opportunities employer. We value diversity and welcome applications from candidates from all backgrounds. We particularly welcome applications from sections of the community that are currently underrepresented at LFR.

Please be advised that this position is be subject to a criminal record check.

Beaconsfield Station Cook

Beaconsfield Station Cook

Closing Date: 31 July 2023 at Midnight

Permanent Contract, 20-Hour Week, Part-Time, Local Government Pension Scheme, Good Annual Leave Entitlement, Employee Benefits, Employee Assistance Programme, Occupational Health, Free Onsite Parking, Onsite Gym Facilities, Support and Serve the Local Community Alongside Dedicated Firefighters.

£11,704 – £12,212 per year (pro-rata)

An exciting opportunity has arisen at Beaconsfield Fire Station for a Station Cook to join Buckinghamshire Fire and Rescue Service.

We are a busy and dedicated Fire Station, located not far from the town centre. Our team of Firefighters work tirelessly to protect and serve the community, and we are now seeking a skilled and enthusiastic Station Cook to join our team. As a vital part of our operations, you will be responsible for providing nutritious meals to our brave Firefighters.

About Us
Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations, from the outskirts of London to the South Midlands. We employ around 100 specialist Support Staff, from ICT to Fire Prevention. Our vision is to make Buckinghamshire and Milton Keynes one of the safest areas in England in which to live, work, and travel. We are a diverse, welcoming community – will you join us?

About the Role

  • Prepare and cook meals for the Fire Station crew, ensuring high-quality and nutritious food.
  • Plan weekly menus with the watch-based Mess Managers, taking into account dietary requirements, allergies, and preferences of the crews.
  • Maintain inventory of food and kitchen supplies, placing orders as necessary to ensure a well-stocked kitchen.
  • Adhere to food safety and sanitation standards, maintaining a clean and organised kitchen area.
  • Maintain accurate records and accounts for all purchases.
  • Collaborate with the Station Commander and crews to address any kitchen issues, specific dietary needs or meal preferences.
  • Occasionally assist with food preparation for special events or functions.

About You
We are looking for someone who is:

  • Flexible, reliable, and conscientious.
  • Comfortable working on their own initiative.
  • Able to plan and execute menus based on dietary requirements and preferences.

Qualifications and Experience

  • Proven experience as a cook or chef.
  • Good knowledge and understanding of Food Standard Agency guidelines.

Anything else you need to know…
This role would be perfect for someone who needs flexible hours to fit around family and home life, or are looking to down-scale hours due to retirement. The wellbeing of our people is really important.

If there are any adaptions or adjustments that we can make to assist you in your application, or with our recruitment process, please contact us via e-mail or telephone.

For further information about the role, please review the job description.

(Internal applicants please log in using your iTrent Self Service username and password)

We are an equal opportunity employer
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome.

Head of Reporting and Support

Salary: £52,242 per annum
Grade: FRS F
Salary range: £52,242 – £67,836 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Thursday 27 July 2023 at 16:00 GMT

London Fire Brigade is looking to employ a Head of Reporting and Support within our expanding Performance Improvement Team. This team sits within the Transformation Directorate and are responsible for overall management of the LFB performance cycle and ensuring the performance team have the knowledge and skills needed to excel in their roles.

In early 2020, the London Fire Commissioner published the Transformation Delivery Plan (TDP) which set out those actions required to transform the organisation to address concerns raised by His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) and the Grenfell Tower Inquiry (GTI) in late 2019. This marked the beginning of the organisation’s transformation journey and necessitated a restructure for the Transformation Directorate. This new structure will provide the capabilities and capacity the London Fire Brigade (LFB) requires to sustain transformative change across the Brigade, deliver the 2023 Community Risk Management Plan and enabling the LFB to provide the best possible service to London and Londoners.

You will be responsible for supporting the organisation by leading the development of the performance team. You will have one direct report (performance analyst) and two indirect reports (reporting officers) who require ongoing development to ensure we are keeping up with the industry gold standard in reporting. You will be a highly analytical professional who has proven experience of making significant change through use of data and analytical tools (e.g. R, Python, SQL). You will be responsible for managing the performance measurement framework and working with the LFB to identify areas of outstanding and under-performance. You will have significant experience working with stakeholders at all levels, using indirect influence to support performance improvement.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert

Station Commander Selection Process

Calling all Operational Competent Watch Commanders.

Are you ready for the next step in your career as a Station Commander?

Surrey Fire and Rescue Service are excited to advise that their selection process has now open and is accepting applications and if successful be placed in to a talent pool.

The talent pool will then assist with projected workforce planning to meet establishment needs. Should you be successful and offered a role when in the talent pool, opportunities as a Station Commander A (non flexi) and Station Commander B (flexi) may be offered. This will be dependant on service need.

If you meet the eligibility criteria then we would welcome your interest.

You are invited to complete this form should you wish to express an interest in being considered for the Station Commander Boarding Process for Surrey Fire and Rescue Service.

The eligibility criteria to be considered is

Competent Operational Watch Commander
Holds an Incident Command Level 1 Qualification
Is not under any formal capability, disciplinary procedure
Is medically fit for operational duty
Evidence of current competency for all Core skills and fitness)
ILM Qualification
Are you a current competent Station Commander?

If you are already a Competent Station Commander then you are welcome to apply (uploading all relevant qualifications in your submission)

Interviews for those shortlisted will only take place after the selection process has concluded

Job Introduction
Applications for all those seeking to be considered on the development pathway will close on 20 August 2023

To be considered you must be competent and operational – those that are not will be automatically rejected.

The Process

Application form – confirming Competency and providing relevant qualifications and answering the following question (capped at 1250 words)

Please demonstrate how you align with each of the Core Code of Ethics.  To aid you the Core Code of Ethics are shown below  –

Putting our communities first  (we put the interest of the public, the community and service users first)
Integrity (we act with integrity including being open, honest and consistent in everything we do)
Dignity and respect -(making decisions objectively based on evidence, without discrimination or bias)
Leadership (we are all positive role models, always demonstrating flexibility and resilient leadership. We are all accountable for everything we do and challenge all behaviour that falls short of the highest standards)
Equality, diversity, and inclusion (EDI) (We continually recognise and promote the value of EDI both within the FRSs and the wider communities in which we serve. We stand against all forms of discrimination, create equal opportunities, promote equality, foster good relations, and celebrate difference)
All candidates are asked to confirm eligibility and are asked to address the above question. Candidates will be sifting on elibility and the question as detailed above

For those shortlisted

Stage 1 – will consist of a behaviourally based interview centred around the Core Code of Ethics, including management of deliverables such as KPIs and the workforce in matters of absence

A link to Arctic Shores for all those shortlisted will be shared – this will be used as part of any development offered.

Suggested dates for Stage 1 are from 4 September 2023* and will take place at Woodhatch Place Reigate RH2 8BF

Stage 2 –

Will consist of a technical element associated with the role

Suggested dates for stage 2 are from 25 September 2023* and will take place from either Woodhatch Place or Wray Park Training Centre, RH2 0EJ

*please note that dates may be subject to change

This process is also offered to the internal workforce
Job Details
Could you make a long lasting impression in our workforce and difference to the communities that we serve?

This process is being led by Group Commander Karen Pointer, and welcomes you to join Karen on a planned Webinar to find out more about the process.

Contact via email Karen.Pointer@surreycc.gov.uk or by phone 07968 834452

Planned Webinar takes place on

Friday 21 July 2023 at 1pm

Please email the Recruitment Hub to request to be registered to join – sfrs.recruiting@surreycc.gov.uk

Data Quality Analyst

Contract:  Fixed Term until 31.7.25
Salary:  Grade 4 (£22,369 – £24,054)
Hours:  Full Time – 37 Hours per week (Flexi Time)
Work Pattern:  Mon – Fri
Location:  Headquarters and Remote Working

An opportunity has arisen for a Data Quality Analyst within our new Business Intelligence Team based at Headquarters in Sheffield.

As a Data Quality Analyst you will oversee the data quality for the team, provide administration for our Incident Recording System (IRS), and the Community Fire Risk Management Information System (CFRMIS). You will ensure a high standard of data quality at all times; and you will rely on your ability to spot issues and ensure that work is delivered on time and error free. You will also have an excellent working knowledge of Microsoft Office, particularly Excel, Word and PowerPoint.

You will have experience in delivering training and presentations to both operational and support teams, providing support where necessary to new and existing members of staff on the use of in-house systems.

Working closely with the Business Intelligence Analysts, you will provide a data quality service ensuring all reports and documentation to be published receives a strict review for accuracy and relevancy.

With a very good working knowledge of legislation relating to Data protection and GDPR, you will provide data quality for the team, ensuring our reports; performance measures and systems meet these requirements.

You will also be responsible for our statutory returns to the Home Office ensuring that they are timely, complete and accurate.

For more information about the role, contact Claire Walsh on 07551109380

A job description, person specification and application form for the role can be obtained via our website at http://www.syfire.gov.uk/jobs or by contacting our Recruitment Team at recruitment@syfire.gov.uk.

To apply for the post please download an application form from our website or contact recruitment@syfire.gov.uk.

Closing date for applications is 09:00 hours on Monday 7th August 2023.

Interviews will be held commencing week commencing Monday 14th August 2023.

New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays.  Annual leave increases after 5 years’ service to 32 days, followed by an extra day a year up to a maximum of 37 days.  We also operate a generous flexi time attendance scheme.

Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme.

All applications will be given equal consideration and we particularly welcome applications from individuals from ethnic minority backgrounds, women, those who identify as Lesbian, Gay, Bisexual, Transgender, or Other (LGBT+) or are disabled as these groups are currently underrepresented within our workforce. SYFR also offer a guaranteed interview scheme in relation to disability and further details of this can be found on our website.

Applications from job share candidates will be considered and all applications will be given equal consideration.

Please note the appointment is subject to successful pre employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable.

If you require any of our recruitment documents in larger print please contact our recruitment team as above.

Operational Wholetime Crew Managers – Permanent and Temporary Vacancies

£40,161 per annum

Day Duty and Shift System (42 hours per week)

Various locations across the Service

Derbyshire Fire & Rescue Service is a high achieving, dynamic and forward thinking organisation. During this recruitment and selection process we will be looking for positive, talented and inspirational individuals who will be able to help shape and lead the organisation, ensuring that the level of service received by the people of Derbyshire continues to be of the highest standard.

Due to our workforce planning profile we will appoint successful candidates on an organisational needs basis.  Appointable candidates may be appointed as appropriate up until the start of the next Crew Manager promotion process, normally undertaken annually.

These opportunities are open to anyone who is a current local authority substantive competent Wholetime or On-Call Firefighter looking for promotion or an existing Crew Manager looking to transfer.

All applicants must demonstrate the following:

·         Evidence of displaying DFRS core values

·         Leadership skills

·         Evidence of increasing performance

·         Your personal strengths and qualities that make you suitable for the role of Crew Manager

·         Competency in current role which includes completion of all development/training and all core skills current ‘in-ticket’ date.

·         For all posts – provide evidence of having achieved 2 IFE Level 3 Certificate units, including

o   L3C2 Unit 2: Fire Operations (mandatory)

o   and either – L3C1 Unit 1: Fire Engineering Science or L3C3 Unit 3: Fire Safety

Further information is outlined in the Service Procedure – Institute of Fire Engineers (IFE) Examinations which can be found in the links at the end of the page.

Successful candidates that do not hold a Level 1 Incident Command Qualification will be required to undertake an initial 4-day course with assessment later in 2023. Appointments will only be offered upon successful completion of the Level 1 course.

DFRS require successful candidates to complete the Leadership Programme. Further information can be found in the links at the end of the page.

In return we offer;

·         Flexible working hours

·         Family friendly policies

·         Free car parking

·         Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations

·         Employee discount scheme

·         Employee support networks

·         Ongoing training and development opportunities

·         Eligibility to join the Firefighters’ Pension Scheme

Guidance on the Pension implications of undertaking a temporary role / promotion can be found in the attached guidance documents:

‘Pensions Implication of Temporary Promotion – Briefing Note for Candidates’ ‘Pensions and Tax – The Annual Allowance – Briefing Note for Candidates’

If you are an existing On-Call Employee with DFRS and are successful in gaining a Wholetime role, please note that the maximum number of hours On-Call cover you are able to provide is 60 hours per week.  For further guidance, please refer to the Secondary Employment Policy and the Retained Flexible Contracts – Local Collective Agreement.

All successful candidates will be subject to the necessary security vetting and other relevant employment checks.

For roles based at Headquarters, Ripley or Joint Training Centre, Ripley – Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.

Operational employees are responsible for their own fitness, health and wellbeing. Fitness will need to be maintained for the role to be undertaken safely. Specifically, the fitness requirements must be met as detailed in the DFRS Fitness Policy.

We are committed to equality and fairness at work, supporting and encouraging diversity through recruitment and the work we undertake.

Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People.  All staff are expected to share this commitment.

The closing date for applications is midnight on Sunday 13 August 2023.

Interviews will commence 4 September 2023 and continue on various dates over 2 weeks.

If you would like further information about the role or if you have a disability and require assistance with completing the application form, please contact the Service Centre on 01773 305441 or email service-centre@derbys-fire.gov.uk.

Leadership Development Co-ordinator

Post: Leadership Development Co-ordinator
Salary: £34,215.00 per annum
Grade: FRS C
Salary range: £34,215.00 – £41,075.00 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Thursday 27th July 2023 at 16:00 GMT

The Leadership Academy is looking for a motivated, organised and people focussed individual to assist the London Fire Brigade with supporting, educating, and shaping the leaders of our organisation.

The successful candidate will be a highly motivated individual, with excellent organisational skills, to support the engagement of staff and stakeholders in relation to the organisations Leadership Development. They will be the first point of contact for leadership queries; supporting with the implementation and coordination of LFB Leadership programmes, assisting with managing Coaching and Mentoring relationships and designing, implementing and maintaining systems to ensure maximum efficiency and delivery across the Leadership Development team.

They will also support the management of purchase orders, the budget and will monitor KPIs. Candidates must be able to work on their own initiative and to deadlines. Proficiency in the use of Microsoft office suite is essential, particularly Excel and Word. Attention to detail, accuracy, clear verbal and written communication skills are key for this role.

They will also be expected to develop and maintain a high standard of customer care with both internal and external stakeholders. They should understand the principles of working in an inclusive organisation and how this can support the work of the department thereby contributing to the London Fire Brigade’s vision.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Community Safety Advisor’s

Thames Valley Collaboration Programme Officer 

Benefits:

Salary:  £35,411 – £40,478 per annum, (pay award pending), Grade 5

Hours: Full time 37 hours per week

Location – Service Headquarters, Calcot, Reading

Excellent annual leave allowance of 28 days, flexible working hours, onsite gym, parking facilities and a Local Government Pension Scheme are available 

Other information about our benefits can be found here

About the role:

An exciting opportunity has arisen within Royal Berkshire Fire and Rescue Service (RBFRS) for a Thames Valley Collaboration Programme Officer.

The three Fire and Rescue Services in the Thames Valley, (Buckinghamshire, Oxfordshire and Royal Berkshire), along with Thames Valley Police and South Central Ambulance Service are working together across a range of key initiatives to improve the way we deliver our services to the communities we serve.

This programme of work is driving effectiveness and efficiency across the services which provides a range of benefits to the Thames Valley. The role is central to this work by managing a suite of programme and project processes and tools, developing ways of working to drive effective delivery of project objectives and working closely with project leads and the governance board.

About you:

Working with our blue light partners, you will bring commitment, flexibility, passion and experience to the team, establish effective partnership relationships and build capacity and capability so that our collaboration activities are coordinated, consistent and focused.

Specifically we are seeking individuals who have excellent interpersonal skills and the ability to work collaboratively with internal and external stakeholders, be an effective communicator and have highly capable planning and organisational abilities.

The key focus of this role is:

  • Lead the programme office activities, providing support to the Programme Boards and project managers, including the preparation of meetings and workshops; collation and reporting of required information to facilitate governance control
  • Provide a project coaching and guidance role to Project Managers
  • Develop and maintain a fit for purpose, good practice programme and project management toolkit
  • Complete assurance activities to ensure project governance structure is appropriately applied within projects ensuring compliance and transparency
  • Prepare and develop monitoring tools for collaborative activities to raise stakeholder awareness on achievements and benefits and to facilitate the production of end of year report

Key role requirements (knowledge, skills and experience):

  • Proven experience of delivering projects and knowledge and application of project methodologies
  • Excellent interpersonal skills confident in communicating effectively with a wide range of people including senior managers, general public and outside agencies.
  • Excellent self-management, planning and organisational skills to work on own initiative, make decisions to manage own workload, achieve deadlines and meet customer requirements
  • Ability to make decisions within own area of responsibility, demonstrating strategic skills
  • High levels of political awareness and sensitivity

Application and selection process

The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached.

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

If you are interested in applying for this position click Apply Now.

Please see the link to the Job Profile/Person Specification.

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Vicky Lynch, Thames Valley Collaboration Programme Officer at lynchv@rbfrs.co.uk to arrange an informal discussion.

Please note we do not accept applications via Agencies or CV’s without an accompanying application form.

Closing date for applications is 17:00 hours on 4 August 2023.

It is anticipated that the assessment/interview process will run week commencing 21 August 2023.

Anticipated start date:  ASAP

The interview process will include a practical assessment which will test your strategic skills.

Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge.

Please view our privacy notice via this link Applicant Privacy Statement

At Royal Berkshire Fire and Rescue Service, we want you to bring your whole self to work.

Equality, diversity and inclusion are more than just words for us. That’s why we are committed to creating a culture where everyone feels included and respected, and where no one is unfairly discriminated against. All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview.

Simply: Our community is varied and diverse. Our workforce should be too.

At Royal Berkshire Fire and Rescue Service, everyone is welcome.

To find out more: rbfrs.co.uk/EqualityDiversityInclusion

999 Control Room Officer

Salary: £29,119.55 plus 20% Shift Allowance
Salary range: £29,119.55 – £47,947.46 plus 20% shift allowance
Contract type: Permanent
Working pattern: Shift Pattern
Application closing date: Monday 31st July 2023 at 16:00 GMT
Anticipated start date January 2024

The London Fire Brigade are here to protect and serve London.

A Control Room Officer is the first point of contact for members of the public dialling 999 to alert the fire service to an emergency.

Our Control Officers are based at our operations centre in Merton and manage over 180,000 999 calls a year from Londoners when they need us most. They take emergency calls, deal with stressful situations as well as dispatch fire engines and specialist equipment, provide support to firefighters and work with other emergency services to safely resolve incidents across the Capital.

A career as a Control Officer involves providing advice to callers and gathering important information to assist the Brigades response to a terrorist attack, serious fires, major incidents or large-scale flooding events. Thankfully, these don’t occur every day, but when they do, we at the centre of helping our firefighters and communities get the help they need.

Some of your time will be spent responding to emergencies, you will be taking 999 calls to road traffic collisions, fire alarms, rescues and other incidents requiring our assistance.

At other times you will be undertaking training and development, supporting with routine tasks in the Control room or speaking to fire stations and officers, ensuring you and the Brigade are ready to respond.

At the London Fire Brigade, we believe every contact counts, that starts with Control and it could start with you.

No matter what you are dealing with, day or night, 365 days a year, every contact counts towards keeping London safe.

Is this the career for you?
• Would you like a role that is fulfilling which helps saves lives?
• Could you talk someone through their most distressing moments whilst being calm and compassionate?
• Could you work flexibly on a day and night shift pattern, including some holidays and celebrations?
• Are you able to communicate clearly and follow systems under intense pressure?
• Do you like working as part of a team?

If you answered yes and think you have what it takes, then we would love to hear from you.

If successful our new Control Officers will undertake an intensive eleven-week training course which covers everything from emergency call management to radio procedure, fire survival guidance and appliance types.

Upon successful completion, you will be posted to a watch to continue your development throughout your probation period of nine months. Training is continuous and we are looking for someone with the self-motivation to study and learn, to help them be the best they can be.

Over 300 languages are spoken in Greater London, though not essential, the London Fire Brigade welcomes applications from individuals who can speak additional languages.

We will be holding an information workshop on Monday 17th July at 19:00 on Microsoft Teams where you will be able to find out more information about the role and speak to Control Officers. If you would like to join this session, please email sarah.cuthbert@london-fire.gov.uk and a Teams link will be sent to you.

Assessment Overview
Stage 1

Online application form and evidence to demonstrate and promote behaviours outlined in the job profile and LFB behaviours framework

To apply – complete the online application form and provide a cover letter to outline your experience, skills and knowledge to address the following selection criteria.

1 – The ability to communicate professionally with colleagues and members of the public.

2 – How you have demonstrated your commitment to personal development and learning in current/previous roles or education.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Applications close for this role on 31st July 2023,

Stage 2

Online Simucall assessment

Candidates can either complete the assessment at home or, if they would prefer, come to the LOC to complete the assessment here. Candidates will be contacted after shortlisting to check their preference.

Assessments will take place week commencing 14th August

Stage 3 interview.

interviews will take place week commencing 4th September

Additional Information
Offers of appointment will be subject to a successful medical, reference and other security checks, and if successful you will undertake an intensive, assessment based training course and will have to achieve competence before joining a watch.

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.