Salary: Salary will be in line with national pay scales at time of advert. £44,911 (plus 15% flexible working allowance), Substantive, Watch Commander

Are you a Watch Commander looking to expand your experience beyond the drill yard? Become the newest member our Technical Team and apply for our Watch Commander Technical role.

About us
Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. Our vision is to make Buckinghamshire and Milton Keynes the safest areas in England in which to live, work and travel. We are a diverse, welcoming community – will you join us?

About the role
The role is ideal for a high performing Supervisory Manager who has the desire to gain valuable experience; including those who are preparing for more senior roles in the future. This role supports Service Delivery improvement through robust management of operational policy, procedure, guidance, planning, information, and procurement and management of operational equipment. Within this new role there will be scope for flexible working payments in addition to the base salary.

Responsibilities include:

Supporting the implementation and maintenance of National Operational Guidance (NOG) with particular focus on Thames Valley FRS operational procedure, guidance and information
Ensuring policies and procedures are reviewed, controlled and managed appropriately
Aligning operational procedures to training, occupational standards and mobilising protocols through effective departmental liaison and building departmental relationships
Supporting collaboration and operational alignment through implementation of new procurement initiatives
Taking a leadership role, managing and supporting workflows with the support staff under your line management
Leading the Command Unit review and delivering enhanced capabilities and resilience
Engaging with suppliers, to ensure best value, whilst maintaining a positive image of the Service at a local, regional and national level
To support the implementation of a new Site Specific Risk Information (SSRI) database and recording system

About you
We are looking for someone who is:

Focused and driven to influence change
An engaging and confident communicator
A great team player with a personable and collaborative approach
Pragmatic and organised with the ability to work on their own initiative
Looking to broaden their knowledge and experience

Experience and skills required
Competent Supervisory manager (Watch Commander) who is currently serving within a UK Fire Authority*
Knowledge and understanding of NOG, OIN’S and TVOB’s (or relevant fire service guidance notes and documentation)
Knowledge of Incident Command and Command Support
Able to maintain a good knowledge of all roles specific information by proactively monitoring information via a range of sources such as the Intranet, policies, procedures, internal bulletins and external publications
Confident with IT systems, including Microsoft office & Microsoft teams
Full UK valid Driving license

Anything else you should know
You will be based at our Headquarters in Aylesbury, but you may have to travel to other Service sites around the county.
There may be times when you will be working outside normal office hours, for this you will receive a 15% Flexible working allowance.

Application and interviews
If there are any adaptions or adjustments, we can make to help you in your application or with our recruitment process, please contact us by email or telephone.

(Internal applicants please log in using your iTrent Self Service username and password)

We are an equal opportunity employer
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome.

Abatement and Protected Pension 
If are in receipt of a firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority, you are required to notify Human Resources as abatement rules may apply.

Job Summary

Job Role Title:  ICT Applications Manager

Salary:  G £35,411 – £39,493

Contract Type:  Permanent

Working Pattern: Full Time

Number of hours per week: 37

Job Share: No

Closing date: 30th of August

Further Information

Here at Leicestershire Fire and Rescue Service, we have a new and exciting opportunity for ICT Applications Manager to join our Application Support Group team on a full-time, permanent basis. In return, you will receive a competitive salary of £35,411 – £39,493 per annum plus benefits.

Benefits you will receive:

Competitive salary
Flexible working
Generous leave entitlement plus public holidays
Public sector pension (subject to pension scheme rules)
On-site gym facilities
Free onsite parking
Access to an emergency services discount card
Use of our occupational health unit
You will automatically be enrolled into the The Local Government Pension Scheme (LGPS), this is a tax approved, defined benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire.

About ICT Applications Manager role:

As an ICT Applications Manager, you will be responsible for managing a suite of related systems, applications, and portals.

Your tasks will include helping our Users, managing Supplier contracts, and providing data to report against our service KPIs.

Key responsibilities as an ICT Applications Manager:

·         Providing prompt and professional support to users at all levels across the organisation

·         Responding to incident support requests, service requests and change requests using our Service Desk Application

·         Ensuring that our applications are correctly configured, by understanding our requirements, explaining choices and undertaking (or advising on) configuration work.

·         Maintain a good awareness of suppliers – understand how suppliers plan to meet the evolving requirement of their Fire Sector customers.

·         Working with Project and Procurement teams to deliver major changes in applications.

·         Providing support for procurement and project processes.

·         Advising on solution options and make recommendations.

·         Ensuring that our application portfolio aligns with our ICT Strategy and Enterprise Architecture requirements.

·         Providing support for the data and reporting team.

·         Carrying out all tasks associated with this post in accordance with Leicestershire Fire and Rescue Service’s Equality and Diversity Policies.

Skills and experience required as our ICT Applications Manager:

·         Degree or equivalent professional experience

·         Experience of customer relationship management

·         Experience of helping maximise the benefits of change.

·         Knowledge of Planning future system requirements and designing configurations

·         Ability to analyse numeric information to support reporting requirements

·         Demonstrate experience of maximising value around system selection and system configuration choices

·         Able to demonstrate handling of commercial and personally sensitive data in a professional and confidential way.

Closing date:  31st of August.

Interview date: To be confirmed

Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include:

• Employers Network for Equality and Inclusion (ENEI)
• Department of Works and Pension’s Disability Confident scheme
• British Sign Language Charter
• Asians in the Fire Service Association (AFSA)

Pension Considerations

Annual Allowance- Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Further information on Annual Allowance can be obtained from our Pensions team.

Lifetime Allowance – Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Lifetime Allowance implications. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Lifetime Allowance can be obtained from our Pensions team.

Wholetime Firefighter Transferees – Northumberland Fire and Rescue Service 

We are currently seeking competent Wholetime Firefighters from other Fire and Rescue Services to transfer into Northumberland Fire and Rescue Service. These vacancies exist within Community Risk and Response (CRR) on the wholetime and day staffing systems at various stations across the service. On conclusion of the process a small holding pool will be generated to support our career progression and retirement profile over the next 24 months.

Northumberland is the northernmost county of England, bordering Cumbria, County Durham, Tyne and Wear and the Scottish Borders. We have an outstanding North Sea coastline of 103 km and a county of rural natural beauty. The county is steeped in history and heritage and with a population of over 300,000 residents. The council provides a wide range of services to the residents over an area of 5,000 sq. km.

The successful candidate will be expected to promote and maintain a positive relationship with all employees and their respective trade unions in the interests of developing a climate of harmonious and constructive employee relations. This role will also support the delivery of the excellent local collaborative working with our key partners and stakeholders to deliver improved local outcomes for our communities.

With excellent interpersonal and innovative skills, this role will support the services continuous improvement strategy while promoting a positive and innovative organisational culture through genuine staff and community engagement.

To be eligible to apply you must: –

– Be a wholetime, competent firefighter working for a local authority Fire and Rescue Service.

– Have no current capability issues related to competence.

– Have no current formal disciplinary warnings throughout the entire process.

– Have a full UK driving licence.

We are offering an excellent package including: –

– A Firefighter salary in line with national terms and conditions

– Training and development opportunities

– Sports and social clubs

A range of other benefits via the County Council including: –

– O2 Open – perks for employees

– Active Northumberland Staff Discount

– The SMART car arrangement

– Home Electronic Solutions

– Staff networks – run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality

And many others

Candidates should apply online, and will be expected to complete a 500 word submission indicating why they would like to join Northumberland Fire and Rescue Service.

The closing date for applications is midnight on Friday 18th of August 2023

If you are interested in this exciting role, and would like an informal discussion about the role please contact:

SM Andy Irvine, contact:

andrew.irvine@northumberland.gov.uk  or 07890020662

For guidance on completing your application and for information about our Equality and Diversity principles, please see our website.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.  This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Job Description

Job title
Fire Control Watch Manager
Post number

Grade
Watch Manager (Control)

£38,979 (Development)

Overall purpose of the job
The post of Watch Manager Fire Control is an integral part of the Operational Response Function for Northamptonshire Fire and Rescue Service. The post holder is responsible for the effective management of the Fire Control Room, to ensure the Fire control capability functions and operates as required by the service.

The Fire control Watch Manager will directly report to the Fire Control Station Manager in the day to day management of the control room, carry out administration tasks and lead a small team when carrying out specific tasks, oversee and deliver the on watch training and assessments to improve and measure performance and organise and implement practical activities to aid learning and development supported by the Training manager.

As a Watch Manager within the management team for Northamptonshire Fire and Rescue Service you will:

Be an exceptional team player, with highly developed leadership skills and the ability to inspire, lead and maintain outstanding performance within a team.
Provide a positive role model to all staff, promoting the service core values and behaviours expected as a member of the service management team.
Be part of the management team in formulating and being accountable for Fire Control plans, systems, training, and new ways of working.
Be able to effectively manage change within the workplace for the benefit of the individuals and service.
Support and contribute to the development and delivery of the Service’s Community Risk Management Plan.
Be committed to developing yourself and take an active role in developing your team.

Main accountabilities
1. Take responsibility for the leadership of staff in the accountability and responsibility for planning, managing, and implementing the activities of Service Control personnel to achieve operational response objectives set by the service.
2. Contribute to, inform, develop, and deploy strategies for changes/improvement to emergency call handling/call challenge and Service Control incident management to support operational response as directed by the service.
3. To provide transformational leadership that demonstrates trust behaviours and inspires innovation and service improvement.
4. Take responsibility for ensuring that all staff maintain high standards of performance and behaviour, and that resources are deployed efficiently to meet community and organisational needs.
5. Demonstrate personal commitment to and encourage and promote the values of Northamptonshire Fire and Rescue Service, and so promote the service  within the community by acting with integrity and honesty.
6. To ensure effective partnership working arrangements are established and maintained with other appropriate departments and agencies.
7. To deliver corporate strategies and objectives as a key member of the management team within the organisation and to act as a change agent by driving and influencing the Service’s change programmes.
8. Direct line management responsibility for the Crew Managers within Fire control.  Indirect line management responsibility for the Fire Control Staff
9. Working with the Watch Manager B Technical and Training to support training and assessment tools required under National operational guidance.
10. Take responsibility for personal performance, including personal fitness and welfare, and the development of personal skills and knowledge to demonstrate the competence to fulfil the role.
13. To demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.

Key Tasks

Main accountabilities
1. Provide transformational leadership to manage staff performance & development through:

•       PDR system

•       Service updates and learning outcomes.

•       Competence assessment and development

•       Competence verification

•       Working with the Watch Manager Training and Technical in the development of specific training, plans and tools under NOG.

•       Target setting and monitoring via performance framework and scorecard, supported by the Watch Manager Training and Technical

2. Communicate skills and knowledge to Service Control Crew managers in order to support the development of their personal and professional competence and to develop their capacity to manage the delivery of priority operational response objectives.

3. Provide robust and ethical leadership to manage capability or conduct issues using both informal and formal disciplinary procedures as necessary.

4. Provide quality assurance within Service Control by communicating and driving appropriate standards of performance.

5. Act as a health and safety champion and ensure safe working practices are embedded to ensure the Health, Safety and Welfare of Service personnel.

6. Contribute to the development of the Service Plan.

7. Identify and define change in work activities to ensure continuous improvement in service provision to meet future organisational needs. Continually develop practices and promote a positive attitude towards change.

Safeguarding commitment

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults.  We require you to understand and demonstrate this commitment.

Person Specification

Qualifications, knowledge, skills and experience

Applicants must demonstrate within the personal statement how they meet the relevant criteria (as indicated in the table below) by the closing date for the application.

Experience/Qualifications Required
Subject
Essential/Desirable

Competent Crew Manager Control
Individual needs to be a current watch manager either in development or competent looking for transfer or a crew manager competent looking for promotion.
Essential

Level 2 Maths and English
Individual to have the equivalent of level 2 in maths and English
Desirable

Driving License
Individual must have a clean driving license or one that is acceptable to the service
Desirable

IOSH
H&S
Desirable

Knowledge

Working knowledge of Fire Control systems used within the operational activities of a fire Control
The individual must have experience and a sound working knowledge of the systems used with a fire control environment.
Essential

Fire Control specific systems- Command and Control
Knowledge of Vision 4 and the DS3000 ICCS
Desirable

Call handling skills
The individual must be able to show a working knowledge of taking emergency calls including providing ongoing support and survival guidance when required.
Essential.

IT Skills
Individuals will be expected to use computer systems and programs as part of their daily work. This is to include (not exhaustive) programmes such as Word, Excel and Teams in addition to any control specific programmes.
Desirable

Skills

Change Management
The individual should be able to demonstrate supporting change management within a team
Essential

People management
The individual should have experience of people management within a team leading by example and displaying the expected behaviour and core values of the service.
Essential

Staff Development
Experience of mentoring, assessing or coaching staff.
Desirable

Equal opportunities
Ability to demonstrate awareness and understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.
Essential

Safeguarding (include for roles working with children/vulnerable adults)
Demonstrate an understanding of the safe working practices that apply to this role
Essential

Equal opportunities
Ability to work in a way that promotes the safety and well-being of children and young people/ vulnerable adults
Essential

Job Description
Job Title             Watch Manager

Reports to          Station Manager

Organisation      Northamptonshire Fire & Rescue Service

Salary                 £41,031 (Development)

Purpose of the Role

The position is aligned to the Fire and Rescue Service Watch Manager role map.

Primary Role and Responsibilities

Ensure that all services provided by Northamptonshire Fire & Rescue Service within your area of responsibility meet the Fire & Rescue statutory obligations and maintain the requisite resources to meet its Community Risk Management Plan governed by its statutory obligations under the Fire and Rescue Services Act 2004, the Regulatory Reform (Fire Safety) Order 2005, the Civil Contingencies Act 2004, and the Fire and Rescue National Framework.

Lead and Support people to resolve all types of operational incidents effectively and safely. This includes planning to meet the needs of the incident, implementing action to meet planned objectives, closing down the operational phase of incidents and debriefing teams following incidents.

Provide leadership, management and development to support team or department staff by providing clear direction and expectations in order that they are able to perform competently in their roles against their role map and in line with team or department plans.
Carry out the responsibilities devolved as part of the Authority’s corporate governance framework.

Lead, direct, motivate and appraise staff to ensure a high level of morale and performance. Promote and lead by example on all matters relating to fairness, equality and inclusion.
Inspire, motivate and develop NFRS and its workforce so that it has a real sense of ownership of its aims and objectives, encouraging collaborative working and continual improvement in service delivery.

On behalf of NFRS, ensure appropriate involvement and contribution to local partnerships and support the delivery of better health, safety and well-being outcomes across the communities of Northamptonshire.

Develop relationships and alliances with other organisations in order to improve the overall performance of NFRS.

Support and deliver the continual cultural development of the organisation which reflects NFRS commitment to provide a positive environment for all its staff and ensure its core values are embedded.

Optimise the use of the Authorities resources ensuring robust financial and service planning and value for money.

This role outline reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work.  In the interests of effective working, responsibilities may be reviewed from time to time to reflect changing needs and circumstances.

The post holder will be required to carry out any other duties that fall within the broad spirit, scope and purpose of these primary roles and responsibilities and which are commensurate with the grade of the post.

In accordance with legislation, this post is politically restricted and as such the post holder must refrain from being a candidate for election, an election agent or sub agent, an officer of a political party, or sub committee of such a party or canvass, speak to the public at large, publish written or artistic work or display posters in support of a political party or sub group of such a party.

Person Specification

Essential Criteria:

Have experience appropriate to the main responsibilities of the post.
IFE Level 3 Certificate Unit 2 Fire Service Operations and IFE Level 3 Certificate Unit 2 Fire Safety.
Completion of Level 1 incident command qualification.
Currently serving Competent Crew Manager.
Hold a current full UK Driving License.

Desirable Criteria:

Experience of working as a supervisory officer in a functional area (small department or fire station).

Experience and Knowledge:

Experience of managing at Supervisory Manager level and a track record of achievement.
Knowledge and experience of leading a team to deliver services relating to the Fire & Rescue Service, with clear evidence of achieving improved outcomes.
Knowledge of UK health and safety law and regulations
Experience of leading a team through cultural and organisational change
Proven success in establishing and maintaining a performance-oriented culture which delivers efficient and effective services.
A track record of successful partnership working and engaging with local communities.
Experience of successfully leading, managing and motivating staff and enabling them to deliver to their full potential.
Knowledge of service policies and procedures.
As this post is a supervisory management position the candidate should be aware of the expectation and demands placed upon the post holder, as such high levels of personal resilience are required.

Area Manager B + 28% aligned to the Gold rota and responsibilities.

Northamptonshire Fire and Rescue Service has a number of vacancies for Area Managers and is seeking applications from ambitious individuals who can inspire and motivate the organisation to achieve our aspirations of making Northamptonshire the safest place to be, that has equality, diversity, and inclusion at the heart of everything we do.

It is important to us that we recruit the best candidates from the widest pool of applicants to assist the service to be the best it can be. The Fire and Rescue Service has not always been seen as a career choice by many people from underrepresented groups but we recognise that diversity in an organisation is vital as it makes us stronger.

Everyone should be able to bring their whole self to work. We are committed to creating a culture where everyone feels included and respected, and no one is unfairly discriminated against. Our community is varied and diverse, our workforce should be too.

The appointments will be wholly based on merit, but we would really welcome applications from under-represented groups.

Applications are invited from existing Area Managers, or Middle Managers who have been assessed at Incident Command Level 2 or equivalent with demonstrable relevant experience managing operational incidents at this level and experience of working at Level 3 incidents.

The successful candidates will become one of three Area Managers with functional responsibility for a specific area of the Service.

Applications are invited from existing Area Managers, or Middle Managers who have been assessed at Incident Command Level 2 or equivalent with demonstrable relevant experience managing operational incidents at this level and experience of working at Level 3 incidents.

Applicants will need to demonstrate examples of where they have led continuous and sustained service improvement, be able to demonstrate values-based leadership and change management skills. Excellent communication and partnership-working skills are also essential.

To apply:

Please complete an application form including an evidence based supporting statement against the person specification which will be measured against the NFCC leadership behaviours.
Curriculum Vitae

Those Shortlisted will be asked to undertake:

a VCA leadership behaviours assessment
Assessment Centre comprising:Professional discussion
Stakeholder discussions
Strategic briefing
Operational assessment (if required)

If you require more information, or for an informal, confidential discussion about the role and NFRS, do not hesitate to get in touch.

Please contact:

ACO Paul Bullen Paul.Bullen@northants.pnn.police.uk 07557775225

Lisa Bryan LBryan@northantsfire.gov.uk 07786274684

ACFO Rob Porter RPorter@northantsfire.gov.uk, 07785300381

ACFO Phil Pells PPells@northantsfire.gov.uk 07557778559

Once you have completed an application form, please send over your CV to recruitment@northants.police.uk