The Scottish Fire and Rescue Service would like to invite applications for the post of Business Analyst on a permanent basis. This is a full-time opportunity, working 35 hours per week. The role can be based in any SFRS premise with current agile working conditions relevant. This is a full-time post however applications from individuals seeking to work on a part time, job share or flexible working basis would be considered.
One of the most client-focussed roles in the ICT function, the Business Analyst (BA) will plan for and execute on business analyst activities for one or more projects of small, medium and large size/complexity and will work with project and business management to ensure technical and/or business objectives are achieved.
This role is responsible for the realisation of value-added benefits to the organisation via their analytical quality driven approach to the delivery of capabilities and their ability to guide project teams through the complexities of technology or process driven transformation.
As the Business Analyst role is responsible for the design and development of business solutions for the Scottish Fire & Rescue Service, they are required to liaise with business units to capture, catalogue and prioritise user requirements. Close working relationships with these stakeholders and the ICT Development Team require to be developed and maintained ensuring fit-for-purpose business and technical solutions are achieved. Working to tight deadlines within a fast-paced environment requires that any requests are processed quickly and accurately while consistently delivering a high-quality service to all stakeholders.
The successful candidate is expected to have an HND or equivalent experience in a relevant ICT related subject. They are also expected to have experience in a similar client-faced role as well as strong problem-solving abilities. Considerable experience in a range of business analysis tools including process/data modelling, use cases, case tools, data flow diagrams etc is required as well as experience of working within waterfall or agile project/development methodologies. Excellent interpersonal and communication skills both written and verbal, including report and formal document writing, presentation skills, stakeholder engagement and workshop facilitation are also required.
Although part of a small team, the candidate will be required to work with people both internally and externally from various backgrounds and seniority. They will also have the ability to work independently with minimum supervision as well as effectively plan and schedule their own work and the work of others for various sized work packages. Finally, the candidate must be able to demonstrate experience of working under tight deadlines and under pressure.
The candidate ideally would have formal qualifications in Business Analysis (for example, Certificates in Requirements Engineering and Business Analysis Practice), have knowledge of benefits management methodologies, possess membership of a relevant professional body and have experience of working in an emergency services environment, however these are desirable attributes and will not prevent applicants who do not hold these to apply.
Full details of the role and our recruitment process can be found in the attached information pack.
Salary on appointment will normally be at the lower salary point, with progression subject to regular review – in line with the SFRS performance appraisal arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.
This post is also subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013. Therefore, the successful candidate’s will be subject to a Standard Disclosure record check through Disclosure Scotland.
The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.
If you would like to apply in a different format, please email SFRS.PODVacancies@firescotland.gov.uk.
Please note, a fully completed application form must be submitted as SFRS do not accept CVs in support of applications for employment.