The Scottish Fire and Rescue Service would like to invite applications for the post of Business Analyst on a permanent basis.  This is a full-time opportunity, working 35 hours per week. The role can be based in any SFRS premise with current agile working conditions relevant.  This is a full-time post however applications from individuals seeking to work on a part time, job share or flexible working basis would be considered.

One of the most client-focussed roles in the ICT function, the Business Analyst (BA) will plan for and execute on business analyst activities for one or more projects of small, medium and large size/complexity and will work with project and business management to ensure technical and/or business objectives are achieved.

This role is responsible for the realisation of value-added benefits to the organisation via their analytical quality driven approach to the delivery of capabilities and their ability to guide project teams through the complexities of technology or process driven transformation.

As the Business Analyst role is responsible for the design and development of business solutions for the Scottish Fire & Rescue Service, they are required to liaise with business units to capture, catalogue and prioritise user requirements. Close working relationships with these stakeholders and the ICT Development Team require to be developed and maintained ensuring fit-for-purpose business and technical solutions are achieved. Working to tight deadlines within a fast-paced environment requires that any requests are processed quickly and accurately while consistently delivering a high-quality service to all stakeholders.

The successful candidate is expected to have an HND or equivalent experience in a relevant ICT related subject. They are also expected to have experience in a similar client-faced role as well as strong problem-solving abilities.  Considerable experience in a range of business analysis tools including process/data modelling, use cases, case tools, data flow diagrams etc is required as well as experience of working within waterfall or agile project/development methodologies. Excellent interpersonal and communication skills both written and verbal, including report and formal document writing, presentation skills, stakeholder engagement and workshop facilitation are also required.

Although part of a small team, the candidate will be required to work with people both internally and externally from various backgrounds and seniority. They will also have the ability to work independently with minimum supervision as well as effectively plan and schedule their own work and the work of others for various sized work packages. Finally, the candidate must be able to demonstrate experience of working under tight deadlines and under pressure.

The candidate ideally would have formal qualifications in Business Analysis (for example, Certificates in Requirements Engineering and Business Analysis Practice), have knowledge of benefits management methodologies, possess membership of a relevant professional body and have experience of working in an emergency services environment, however these are desirable attributes and will not prevent applicants who do not hold these to apply.

Full details of the role and our recruitment process can be found in the attached information pack.

Salary on appointment will normally be at the lower salary point, with progression subject to regular review – in line with the SFRS performance appraisal arrangements.  A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.

This post is also subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013. Therefore, the successful candidate’s will be subject to a Standard Disclosure record check through Disclosure Scotland.

The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.

If you would like to apply in a different format, please email SFRS.PODVacancies@firescotland.gov.uk.

Please note, a fully completed application form must be submitted as SFRS do not accept CVs in support of applications for employment.

Grade 6 – £25,878 per annum

37 hours per week, Permanent

Shropshire Fire and Rescue Service are looking for an Operational Support Technician, based at Service Headquarters, St. Michael’s Street, Shrewsbury to work within our Fleet and Workshop Department.

The applicant will be assisting workshop office staff and technicians with delivering the planned preventative maintenance programme on appliances, 4x4s, vans and operational equipment. The successful applicant will also be collecting and delivering vehicles and equipment to and from workshop for maintenance works.

Applicants will need a good understanding of the legal requirements regarding Large Goods Vehicle maintenance also the services obligations to comply with these requirements.

You will also support the department by assisting technicians with offsite works and minor maintenance tasks for which the successful applicant will be fully trained.

Experience of a supporting role in a technical environment is desirable, particularly in a technical role or customer support.

The applicant must be able to communicate confidently with people at all levels. They must also be able to use their initiative, prioritise work and meet deadlines.

For a full job description and to apply for the above position, please follow the link below.

Closing date for applications is 20 November 2023.

The role includes the following benefits:

· Local Government Pension Scheme

· Hybrid working and flexible working hours scheme

· Paycare Healthcare Benefits Plan

· Occupational Health Services

· Blue light and local retailer and gym discounts

· Vivup employee benefits platform with additional discounts

Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority people who are under-represented in our Service.

Are you an enthusiastic and self-motivated individual with a passion for Human Resources? 
 
Would you like to join a dynamic and progressive HR Team? 

Shropshire Fire and Rescue Service are recruiting for a HR Assistant to provide top level support to a team of HR Officers and the wider team.

Applicants must have the ability to communicate effectively at all levels, must hold or be working towards a level 3 CIPD qualification or equivalent.

Excellent Microsoft office skills are essential as is experience in a busy office environment. An understanding of employment legislation is desirable.

The post is located at Brigade Headquarters, Shrewsbury and offers the following benefits:

A flexi time scheme is in operation to support work life balance,
Hybrid Working
Access to the Local Government Pension Scheme
Competitive annual leave entitlement.
Training & Development opportunities
Blue Light card giving generous savings on many retail products
Career Progression
Free car parking

For an informal discussion please contact the HR Department on 01743 260200.

For a job description and application form, please see our website www.shropshirefire.gov.uk under the career section.

Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority people who are under-represented in our Service.

Scale 6 £27,344 – £29,439 per annum

37 hours per week

ICT Department, Hindlip Park

About Us

Every day we’re helping to save lives and keep the community safe – and not only by fighting fires. Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are lots of other roles that people don’t see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service.

An exciting, permanent opportunity has arisen in the ICT department, based at Service Headquarters, Hindlip Park.

The role of the ICT Desktop Technician is to provide 2nd level support to HWFRS users in a mixed full/thin/mobile/ cloud client environment.  The post holder will assist the IT Help Desk with the diagnosis, support and troubleshooting and resolution of desktop and software application issues and also with the maintenance and deployment of new IT equipment throughout the Service.  The post holder will also provide support as requested on high profile initiatives which require ICT involvement and assistance.

As a small and dedicated team everyone gains experience and exposure of a wider range of IT disciplines. The successful candidate will undertake training and development opportunities to aid progression in the Department, including to 3rd Line Senior Technician roles.

The Person

Ideal candidates will have a recognised computing qualification at HNC level or equivalent experience, with Industry qualifications, such as Microsoft, Cisco and ITIL desirable.

Experience and knowledge:
– Experience in supporting a comprehensive range of ICT services in a business environment. Knowledge of cloud services and SaaS operating models would be highly desirable.

– A good working knowledge of the Microsoft Windows desktop platform.

– Experience in creating and administering user accounts and user groups within Microsoft Active Directory.

– A good working knowledge of Microsoft Windows file, folder and network shares permissions.

– Practical knowledge/understanding of desktop computing hardware and technologies at an enterprise level.

– Experience of working with data networks, TCP/IP, DNS, DHCP and Ethernet networking VPNs and security.

– Experience of working with utility programs such as anti-virus, anti-spam and backup.

– Organisational skills with the ability to prioritise workloads, meet deadlines and work under pressure.

– The ability to support senior technical colleagues in ICT technical projects.

– The ability to identify technical problems and offer logical solutions.

Reasons to Join Us

•27 days annual leave entitlement increasing to 32 days after five years’ continuous service (plus bank holidays).
•Access to a local government pension scheme.
•Flexi-time scheme allowing you to have an element of flexibility over your working hours.
•Free On-site parking.
•Staff support networks.
•Emergency Services Discounts.
•Onsite canteen available.
•Landscaped surroundings.

For any further queries regarding the role, please contact Operational Support Manager Pete Chatwin on 01905 368 413.

Additional Information

The closing date for applications is Sunday 5th November 2023 at 11:59pm

Interviews will be held on Thursday 16th November 2023

The successful applicant will be subject to a NPPV Level 3 Vetting Check, as we are co-located on West Mercia Police premises in addition to pre employment checks including a standard  DBS check and a social media screening check.

Possession of a current, valid driving licence is also required

Contract: Permanent
Salary: Grade 6 £27,852-£30,151 (+ pay award pending)

Hours: Full Time – 0800 until 1800
Work Pattern: 5 days on, 4 days off (37 hours per week, pro rata over 9 week rolling shift pattern)

Location: SYFR Training and Development Centre, Handsworth, Sheffield
Download this Job

Can you support the next generation of fire engine drivers?

Do you want to work for an organisation which makes a difference?

South Yorkshire Fire & Rescue wants current, approved driving instructors (ADI) who have held their LGV/CAT C license for a minimum of three years and who are on the national register of LGV instructors (or are willing to work towards), to join its crucial and high-performing Driver Training Team.

Your role will be to train staff in driving a range of frontline vehicles- from fire engines to support vehicles- using blue lights and sirens.

Ideally, you’ll have experience of emergency response, blue-light driving- but it’s not essential.

Working within our existing experienced Driver Training team, you will play an active role in developing novice and experienced drivers to a high standard of competency.

You’ll need to display high-levels of integrity and flexibility and demonstrate evidence of developing driver skills across a range of vehicles through one-to-one tuition and supporting training material. You’ll be training in everything from fork lift trucks and off-road vehicles, to Manitou and aerial fire appliances.

You’ll work a five days on, four days off pattern, although for the first three months you may be asked to work Monday to Friday to assist in skill acquisition.

In return we offer a positive, learning environment, lots of development opportunities and access to some incredible benefits and discounts- from free gym access and money off at high-street stores, to a good pension, generous holidays and access to free wellbeing support for you and your household.

The closing date for completed applications is Sunday the 12 November at 1800.

Interviews and a short assessed drive will be held on 20 November at our Training Centre in Handsworth, Sheffield.

For an informal chat regarding the role please contact Station Manager Clare Holmes on 07900 759935 or cholmes@syfire.gov.uk.

Closing date for applications is Sunday the 12 November at 1800.

Interviews will be held on 20 November.

New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays.  Annual leave increases after 5 years’ service to 32 days, followed by an extra day a year up to a maximum of 37 days.  We also operate a generous flexi time attendance scheme.

Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme.

All applications will be given equal consideration and we particularly welcome applications from individuals from ethnic minority backgrounds, women, those who identify as Lesbian, Gay, Bisexual, Transgender, or Other (LGBT+) or are disabled as these groups are currently underrepresented within our workforce. SYFR also offer a guaranteed interview scheme in relation to disability and further details of this can be found on our website.

Applications from job share candidates will be considered and all applications will be given equal consideration.

Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable.

South Yorkshire Fire and Rescue’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People.  All staff are expected to share this commitment.

If you require any of our recruitment documents in larger print please contact our recruitment team as above.

To apply for the post please download an application from our website or contact recruitment@syfire.gov.uk