Suffolk County Council – Ipswich, Suffolk IP1 5PB
£38,979 per annum (development) or £42,665 per annum (competent)
42 hours per week (shift pattern 2 days, 2 nights, 4 off)
Permanent

Would you like the opportunity to help shape and lead a brand-new fire control room in Suffolk? If so, this is your chance to answer the call and support Suffolk Fire and Rescue Service to make our new control room a success.

This is an exciting opportunity to either take the next step in your management career or transfer over to Suffolk.

We’re welcoming applications from both current and former substantive, competent Crew Manager (Control) or role above within a UK Local Authority Fire Service. If you haven’t previously worked within a UK Local Authority Fire Service, you will not be eligible to apply for this position.

We’re passionate about saving lives and protecting the communities we serve. If you are too, then join us and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving.

This is your opportunity to make a difference and leave a positive, lasting legacy.

Your role and responsibilities

As Watch Manager (Control), you will lead and co-ordinate the core function of call handling, mobilisation and incident oversight. Your responsibilities will include:

Manage the performance of the watch personnel through guidance and mentoring, evaluating progress and supporting development.
Manage compliance with policies, procedures and service standards.
Manage health, safety and wellbeing of self and others at work.
Provide statistical analysis information procedures.
Maintain staffing levels for all watches.
Oversee equipment testing recording for operational readiness.
Audit watch and control work to ensure standards are maintained.
Contribute to the management of Fire Control in the absence of the Station Manager.
Initially, you will work on a day duty pattern until the opening of the new control room (Nov 2024), where you will then align to the below shift pattern. This is your chance to share your skills and experience, build our team and develop your career. You’ll help shape the control room and prepare for the go-live phase. Work 5 days, a 9-day fortnight or compressed hours. We are flexible with these arrangements, so please contact us on the details below to discuss further.

Our control room employees will follow a Control Duty system. The shift pattern is based on an average of 42 hours per week, including weekends and bank holidays, based on 2 days (08:00 – 18:00), 2 nights (18:00 – 08:00) followed by 4 rest days. (swap these paragraphs around)

You will need:

Current or former substantive competency as a Crew Manager (Control).
Excellent communication skills verbal and written.
Excellent leadership skills.
Experience of managing people and process.
Proven resilience to remain calm and decisive under pressure.
An aptitude for decision-making in challenging situations.
A collaborative approach to managing multi-agency relationships.
Excellent digital competence.
You can view a full list of requirements in the Job and Person Profile (docx). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

In return, we will offer you:

Scope to shape the future of our new Control Centre.
A fantastic working environment and the opportunity to make a difference to the lives of Suffolk residents.
A rewarding and challenging career in a vital public service.
Travel, lifestyle, health and wellbeing benefits.
Membership of a competitive Local Government Pension Scheme (LGPS).
Training and encouragement to expand your knowledge.
Diverse and active staff networks.

Suffolk County Council – Beacon House, Ipswich, Suffolk IP1 5PB
£36,576 per annum (development) or £38,153 per annum (competent)
42 hours per week – Day Duty (part-time working considered)
Permanent

Would you like the opportunity to help shape and lead a brand-new fire control room in Suffolk? If so, this is your chance to answer the call and support Suffolk Fire and Rescue Service to make our new control room a success.

This is an exciting opportunity to either take the next step in your management career or transfer over to Suffolk.

We’re welcoming applications from both current and former substantive, competent Firefighter (Control) or role above within a UK Local Authority Fire Service. If you haven’t previously worked within a UK Local Authority Fire Service, you will not be eligible to apply for this position.

We’re passionate about saving lives and protecting the communities we serve. If you are too, then join us and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving.

This is your opportunity to make a difference and leave a positive, lasting legacy.

Your role and responsibilities

As a Crew Manager (Control) – Training and Policy, you will support the Watch Manager to develop and implement training, policies and procedures for control operators, making sure adherence to service standards. This is in addition to the core function of emergency call handling, mobilising, and incident management activities. Your responsibilities will include:

Supporting the delivery of training to control and the wider organisation.
Developing fire control-specific policies and procedures.
Maintaining compliance with policies, procedures and service standards.
As required, supporting the management of the team through supervision and guidance.
Managing information and accurate record-keeping. Including data transfer and integrity.
Managing control and resourcing systems, including configuration and resolving operational system issues.
Supervising emergency calls, mobilisation of resources and multi-agency liaison.
Deputising as Watch Manager when required.

You will need:

Current or former substantive competency as a Firefighter (Control).
Excellent communication skills (verbal and written).
Strong management skills.
Confident to lead others.
Proven resilience to remain calm and decisive under pressure.
An aptitude for decision-making in challenging situations.
A collaborative approach to managing multi-agency relationships.
Excellent digital competence.
You can view a full list of requirements in the Job and Person Profile (docx). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

In return, we will offer you:

Scope to shape the future of our new Control Centre.
A fantastic working environment and the opportunity to make a difference to the lives of Suffolk residents.
A rewarding and challenging career in a vital public service.
Travel, lifestyle, health and wellbeing benefits.
Membership of a competitive Local Government Pension Scheme (LGPS).
Training and encouragement to expand your knowledge.
Diverse and active staff networks.

Suffolk County Council – Beacon House, Ipswich, Suffolk IP1 5PB
£36,576 per annum (development) or £38,153 per annum (competent)
42 hours per week (shift pattern 2 days, 2 nights, 4 off)
Permanent

Would you like the opportunity to help shape and lead a brand-new fire control room in Suffolk? If so, this is your chance to answer the call and support Suffolk Fire and Rescue Service to make our new control room a success.

This is an exciting opportunity to either take the next step in your management career or transfer over to Suffolk.

We’re welcoming applications from both current and former substantive, competent Firefighter (Control) or role above within a UK Local Authority Fire Service. If you haven’t previously worked within a UK Local Authority Fire Service, you will not be eligible to apply for this position.

We’re passionate about saving lives and protecting the communities we serve. If you are too, then join us and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving.

This is your opportunity to make a difference and leave a positive, lasting legacy.

Your role and responsibilities

As Crew Manager (Control), you will play an instrumental role in leading and co-ordinating the core function of call handling, mobilisation and incident oversight. Working closely with the Watch Manager, your responsibilities will include:

Supporting the management of the team through supervision and guidance.
Maintaining compliance with policies, procedures and service standards.
Mentoring and assessing control operators on performance.
Managing information and accurate record-keeping.
Supervise emergency calls, mobilisation of resources and multi-agency liaison.
Deputising as Watch Manager when required.
Initially, you will work on a day duty pattern until the opening of the new control room (Nov 2024), where you will then align to the below shift pattern. This is your chance to share your skills and experience, build your team and develop your career. You’ll help shape the control room and prepare for the go-live phase. Work 5 days, a 9-day fortnight or compressed hours. We are flexible with these arrangements, so please contact us on the details below to discuss further.

Our control room employees will follow a Control Duty system. The shift pattern is based on an average of 42 hours per week, including weekends and bank holidays, based on 2 days (08:00 – 18:00), 2 nights (18:00 – 08:00) followed by 4 rest days.

You will need:

Current or former substantive competency as a Firefighter (Control).
Excellent communication skills (verbal and written).
Strong management skills.
Confident to lead others.
Proven resilience to remain calm and decisive under pressure.
An aptitude for decision-making in challenging situations.
A collaborative approach to managing multi-agency relationships.
Excellent digital competence.
You can view a full list of requirements in the Job and Person Profile (docx). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

In return, we will offer you:

Scope to shape the future of our new Control Centre.
A fantastic working environment and the opportunity to make a difference to the lives of Suffolk residents.
A rewarding and challenging career in a vital public service.
Travel, lifestyle, health and wellbeing benefits.
Membership of a competitive Local Government Pension Scheme (LGPS).
Training and encouragement to expand your knowledge.
Diverse and active staff networks.

Suffolk County Council – Beacon House IP1 5PB
£25,819 – £34,415 per annum (dependent on experience)
42 hours per week (shift pattern 2 days, 2 nights, 4 off)
Permanent

Suffolk Fire and Rescue Service (SFRS) are seeking skilled individuals to join us as Fire Control Operators (Firefighter Control) in our brand-new control room.

Our control room operates 24/7, all year round, and serves as a critical link between the public and our operational firefighters. Fire Control Operators play a vital role in making sure emergencies are managed effectively, from answering 999 calls to determining the necessary resources for the fire crew.

Whether you have years of emergency control room experience or looking to start your career in a new and exciting field, this is your opportunity to answer the call and help SFRS make our new control room a success.

Your role and responsibilities

As a Fire Control Operator, you will be answering 999 calls, mobilising resources across Suffolk and liaising with senior fire officers, other agencies and emergency services.

Your responsibilities will include:

Answering 999 calls for emergencies and calmly gathering vital information from callers.
Being the voice of reassurance while providing crucial safety advice and guidance until help arrives.
Thinking fast and assessing situations to dispatch the most appropriate response, including fire crews or other emergency services.
Working seamlessly as part of a team to ensure a swift and effective response.
Using radio systems to provide critical support and updates to fire officers on the scene.
Going beyond emergencies by tackling day to day tasks that keep the fire service running smoothly and prepared.
Initially, you will work on a day duty pattern until the opening of the new control room (Nov 2024), where you will then align to the below shift pattern. The initial day duty phase will cover the training required to work in the control room once live.

You will follow a Control Duty system. The shift pattern is based on an average of 42 hours per week, including weekends and bank holidays, based on 2 days (08:00 – 18:00), 2 nights (18:00 – 08:00) followed by 4 rest days.

You will need:

Excellent communication skills to build rapport and pass on information clearly, even in stressful situations.
Superior multi-tasking skills to thrive in a dynamic, high-pressure environment.
A clear and decisive mind and be able to make quick decisions.
Strong computer literacy and the ability to learn new systems quickly.
A genuine desire to help others and positively impact your community.
Robust resilience to meet the demanding nature of this crucial role.
Fast and accurate keyboard skills.
A confident telephone manner.
Previous experience in a similar role or the fire service is desirable, but not essential. We’re looking for those with the right qualities and a willingness to learn.

You can view a full list of requirements in the Job and Person Profile (docx).  If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

In return, we will offer you:

A chance to be part of an exciting journey in a brand-new control room.
A fantastic working environment and the opportunity to make a difference to the lives of Suffolk residents.
A rewarding and challenging career in a vital public service.
Travel, lifestyle, health and wellbeing benefits.
Membership of a competitive Local Government Pension Scheme (LGPS).
Training and encouragement to expand your knowledge.
Diverse and active staff networks.

Stores Manager

Fire & Rescue Service Headquarters, BIrkenshaw

£36,648 to £39,186 per annum

Are you an experienced manager and an innovative problem solver? Can you turn ideas and plans into action?

A rare and exciting opportunity has arisen to join one of the country’s leading fire and rescue services; to become part of a team where everyone plays their part in making West Yorkshire Safer. You will lead our Stores team, encouraging and supporting a positive workplace culture and promoting our ethical principles of Integrity, Dignity & Respect, Leadership, Equality Diversity& Inclusion, and Putting our Communities First.

You will contribute to our long-term planning of resources, and our effective reaction to short notice operational need. You will ensure to the health, safety, and wellbeing of our team, completing risk assessments and creating safe systems of work for our processes and managing the disposal of hazardous waste.

You will control significant budgets and ensure compliance with financial standing orders, financial regulations, working closely with operational colleagues and our Procurement Team in delivering developments in clothing and equipment standards.

You will also be responsible for ensuring that vehicles and equipment subject to the Lifting Equipment Regulations 1998 and the Pressure Systems Safety Regulations 2000 are maintained to a written scheme of examination, keeping our firefighters and members of the public safe.

The successful candidate will be able to demonstrate experience in leadership or a technical buying role and will be capable of problem solving in a high-pressure environment. A working knowledge of Contract Procurement Regulations (CPR) would be advantageous, as would an understanding of Key Performance Indicators (KPI) and their introduction into our ways of working.

Applicants must be qualified to (or demonstrate that they are working towards) a level 5 qualification in Supply Chain Management or Leadership / Operations Management and will be expected to complete a level 4 (NEBOSH) health & safety qualification upon joining our organisation.

Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting over 950 firefighters who work round the clock to help people and save lives.

The post is subject to a standard Disclosure and Barring Service (DBS) check and the possession of current valid driving licence.

We offer an excellent package, including Local Government Pension Scheme, free parking, 37 hour flexible working week, an employee assistance programme, training and development, sports and social clubs with free use of gym.

We are a caring organisation, and promote an environment of inclusivity and learning and welcome people from all walks of life – just as long as you can show commitment to our values such as integrity and teamwork.

If you can meet this challenge, we want to hear from you!

For further details of this and all our vacancies and to apply online please visit www.wyfs.co.uk/careers. Closing date for all applications is 12 May 2024.

Operations Department Support Officer (12 Month FTC) 
Working Hours: 37 hours per week 
Grade: 5  
Salary: £28,770 – £31,364 per annum

Location: Kelvedon Park

The Role 

Are you looking for the next step in your career? Would you like to join a friendly and inclusive team in a fast-paced environment where every day is different? An opportunity has arisen within our Operations Department at Essex County Fire and Rescue Service for a 12 Month Fixed Term Contract. 

The Main Responsibilities 

You will be working with various ICT applications and oversee the administration and dissemination of operational risk information. 
You will be supporting with the alignment of our policies and procedures to the National Operational Guidance (N.O.G). 
You could be asked to support the Critical Incident Team (CIT) as a loggist. 

You will be expected to plan, attend and participate in internal, external and multi-agency meetings, and provide updates to line management.  

You will be actively contributing to the strategic development and delivery of successful change programmes and service wide project activities and initiatives. 

You will support the department by planning scheduled events and taking minutes from the meetings where required. 

You will support the creation and production of policy and guidance including; proof reading documents.  

You will maintain effective document management. 

You will work collaboratively with other departments, agencies and Trade Unions. 

What Are We Looking For?

We are looking for someone who is organised, loves working as part of a team, has great communication skills and a fantastic work ethic.  

The post will be based at our Service headquarters (Kelvedon Park) but will be open to flexible/hybrid working where deemed appropriate. 

How to apply 

You will be required to submit a supporting statement of no more than 700 words that demonstrates how you meet the essential criteria of the Person Specification. 

Should you wish to have an informal discussion with regards to the role, please contact recruitment@essex-fire.gov.uk  

Closing Date – 05/05/2024

Our Culture and Benefits 

Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.  
 
You can find out more about our benefits at https://www.essex-fire.gov.uk/recruitment/benefits 
 
Disability Confident 

We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit. 

As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues.  
Our employee forums and partners include:  

Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men’s Forum, and our Women’s Forum. In addition, we also have a female firefighters operational group.  

Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.  

Should you wish to discuss support, or access further information, from one of these groups, please contact Equality.Diversity@essex-fire.gov.uk  

You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to recruitment@essex-fire.gov.uk 

You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk and about our vacancies and application processes via www.essex-fire.gov.uk/join-essex-fire 
 
Safeguarding 
 
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. 
 
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. 
 
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. 
 
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. 
 
This role will be subject to a Disclosure and Barring Service (DBS) check. 

Job reference: REQ000272

Closing date: 06/05/2024

Salary: £42,403 per annum rising to £46,464 per annum

Exciting opportunity for an experienced Project Manager to join our Project Management Office to help deliver our ambitious change portfolio.

About the role

You will manage the end-to-end delivery of multiple business and ICT projects and programmes within agreed budgets, timescales, and quality standards to support BFRS business strategy and objectives. This includes assessing and estimating new projects, creating business cases, documenting requirements, and obtaining approvals. You will oversee supplier delivery, ensuring requirements are met.

Your responsibilities include defining project scope, goals, objectives, and deliverables, and ensuring their successful delivery from discovery to closure. You will collaborate with teams to define, agree, and track benefits realisation. Thorough project planning and support arrangements will be essential to avoid adverse impacts on business areas.

Working closely with colleagues, you will build strong delivery teams, motivate participants and suppliers, and ensure accountability. You will provide regular progress reports to Programme and PMO Managers, Project Boards, and other stakeholders.

Additionally, you will support the development and implementation of the organisation’s project management methodology.

About You

You should possess significant project management experience, managing complex projects across business and IT, along with an appropriate project management qualification. Additionally, you must demonstrate extensive experience in managing and delivering multiple projects simultaneously, ensuring successful completion within allocated timeframes and budgets.

Excellent communication, organisational, and time management skills are essential, enabling effective multitasking and prioritisation. Previous experience within the Emergency Services environment would be advantageous.

If you enjoy managing various projects, have a proven track record of successful project delivery, and possess strong planning, tracking and analytical skills with a keen attention to detail, apply now!

For more details on the essential criteria required for the role, please see the attached job description and person specification.

How to apply

If this role is of interest, please visit our website www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The selection process will take place on Thursday 16 May 2024

We are an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

Job reference: REQ000273

Closing date: 06/05/2024

Salary: Starting salary £48,474 per annum rising to £52,548 per annum

We are seeking an experienced Service Project Manager to shape, lead, and deliver multiple concurrent projects within set tolerances for time, cost, and quality.

About the Role

As the ESMCP Service Project Manager, you will directly manage a selection of complex BFRS projects, including the ESN Project, once work resumes in earnest at a national level. You will establish and maintain communication with other Fire and Rescue Services, Police, and Ambulance partners in the Eastern Region, as well as the National programme, and act as a liaison between the regional, national, and local implementation teams. In your role, you will matrix-manage a wider range of teams and colleagues within the service.

You will be responsible for producing accurate and precise project documentation to define goals, objectives, requirements, and scope. This includes identifying solutions and recommendations and presenting them to managers and project boards to inform actions and wider decision-making processes.

In this role, you will produce data to inform and support budget setting and manage the drawdown of project grants by producing and submitting Business Cases to cover infrastructure and local team resource spending. You will also monitor actual spend and provide regular updates.

You will be responsible for preparing for the commencement of any transition phases and the establishment of project management teams and necessary resources.

As the ESMP Service Project Manager, you will also be required to attend meetings locally, regionally, or nationally and work flexibly, autonomously, and without supervision, as well as within a team.

About you

You will have experience of effective leadership, day-to-day management and co-ordination of complex programmes / multiple projects (preferably within an Emergency Services organisation), as well as a recognised qualification in Project/Programme Management.

It is important that you have an understanding of communications equipment, infrastructure and basic IT networks.

You will have experience of influencing, negotiating, advising and managing internal and external stakeholders in large organisations including senior management, to achieve the most effective course of action.

You will also have experience of budgets setting, monitoring and managing budgets across multiple projects.

Your excellent organisational and time management skills will allow you to multitask and prioritise effectively.

For more details on the essential criteria required for the role, please see the attached job description and person specification.

How to apply

If this role is of interest, please visit our website www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The selection process will take place on Thursday 16 May 2024

We are an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

Job reference: REQ000271

Closing date: 06/05/2024

Salary: Starting salary £25,545 per annum rising to £27,334 per annum

This is an exciting opportunity for a highly experienced project management office administrator to join our central project management function.

About the Role

In this role, you will provide administrative support to the project managers, perform spot checks against established project governance, maintain project libraries and the PMO SharePoint site, collate and file project management documentation, extract management information (MI), review project information received in line with governance procedures, and update and maintain key databases and records. You will also monitor regular project reporting and assist with the production of reports to senior management.

The primary purpose of this role is to support project delivery across the organisation. This includes controlling the utilisation of proven governance practice, tools, and techniques by Project Managers and their teams to ensure the rigorous and timely delivery of benefits across the organisation.

The role requires excellent administrative and interpersonal skills, with the ability to use own initiative, prioritise workload to meet deadlines, and manage several tasks simultaneously.

About You

You will have:

• Significant experience in an administrative role within a project environment.
• Excellent administrative, organisation, and time management skills, including the ability to multitask and prioritise effectively while maintaining a high level of attention to detail.
• In-depth experience using a range of computer packages, including Microsoft Office.
• The ability to manage shifting priorities, demands, and timelines, with the ability to work with limited supervision, being proactive in achieving objectives and supporting others.

For more details on the essential criteria required for the role, please see the attached job description and person specification.

How to apply

If this role is of interest, please visit our website www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The selection process will take place on Thursday 16 May 2024

We are an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.