Professional Standards Unit (PSU) Manager – Case Management Lead

Post: Professional Standards Unit (PSU) Manager – Case Management Lead
Salary: £72,181per annum
Grade: FRS G
Salary range: £72,181 – £89,656 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Friday 08 August 2025

The London Fire Brigade (LFB) performs a vital service to everyone who lives or works in our capital city, as well as the millions who visit every year. We exist to make London a safer city.

LFB is one of the largest firefighting and rescue organisations in the world, employing over 5,000 people across an eclectic variety of professions ranging from our extraordinary firefighters to the brilliant people who support them in every conceivable professional function.

In 2021 we commissioned an independent Culture Review that highlighted many ways where we need to change, and we are committed to doing everything we can to learn from the recommendations in that review. This Review engaged with 2,000 of our staff, and the report contains accounts of shockingly poor behaviour and painful experiences over many years. In response, we have adopted a zero-tolerance approach to bullying, harassment and discrimination. These changes are ongoing; we know that there is still more to do, and we are determined to achieve it.

In response, we have taken steps to improve our People Services (HR) function but there is still more to do to create a fair and inclusive environment for our people. We have formed and embedded LFB’s first Professional Standards Unit (PSU) and this has been in place for just over a year now.

In the PSU Manager – Case Management Lead role, you will support PSU colleagues who manage all matters related to disciplines and grievances. Everything you do will contribute to our ongoing commitment to ensure that anything that falls outside of our conduct and values, is addressed without fear or favour.

In this role, you’ll play a key part in supporting the strategic development of the Professional Standards Unit, helping to improve the working lives of staff across the London Fire Brigade.

With proven experience in a senior Employee Relations, Professional Standards or Senior HR role, you’ll have a strong understanding of employment law and organisational risk management. Bringing exceptional leadership and people management skills, with the ability to motivate and develop high-performing teams.

You’ll have excellent communication and stakeholder engagement abilities, including experience working with senior leaders and external bodies. You’ll bring a proactive, analytical mindset with a commitment to continuous improvement and service excellence.

You’ll bring a solid understanding of Employment Law, Data Protection, Health & Safety, and Equality best practices, and apply this knowledge to support meaningful, people-focused change.

This is a fantastic opportunity to gain exposure to high-impact work, contribute to organisational transformation, and be part of a team that values curiosity, collaboration, and continuous improvement.

If you think this sounds like something you have the skills and experience to do, and the curiosity to be at the forefront of co-creating a safe and fair working environment, this is the job for you.

LFB must fully reflect the diversity of the communities it serves, so we particularly encourage applications from people from under-represented groups.

Opportunities to achieve personal impact in organisations that matter to so many people are rare. If you would like to find out more please contact recruitment@london-fire.gov.uk

Assessment Overview
Stage 1

To apply, please complete the online application, upload a copy of your up-to-date CV, provide a cover letter and provide evidence to address the following selection criteria:

1. Managing or leading a professional standards/employee relations function within a large organisation and a complex political environment.
2. Experience of using your knowledge and acumen in relation to complex employee relation case management and vetting services for an operational organisation which deals with the public, including vulnerable people.
3. Excellent interpersonal skills with the curiosity and ability to develop and maintain effective working relationships at all levels and to demonstrate tact and discretion when dealing with sensitive issues.
4. A profound and deep-rooted understanding of the reasons for having clear and effective standards of behaviour and why it is observed in all areas of work and behaviour. A commitment to ensuring relevant policies are implemented and adhered to.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.

Shortlisted candidates will be invited to attend stage 2.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment for this role is due to take place week commencing 18 August 2025.

Case Study
Interview

Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Benefits of working for the London Fire Brigade

• 26 days’ holiday plus bank holidays
• Flexi-time Scheme (which can result in an additional 12 days annual leave)
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.

Professional Standards Unit (PSU) Business Manager

Post: Professional Standards Unit (PSU) Business Manager
Salary: £45,485 per annum
Grade: FRS E
Salary range: £45,485 – £54,332 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Friday 08 August 2025

The London Fire Brigade (LFB) performs a vital service to everyone who lives or works in our capital city, as well as the millions who visit every year. We exist to make London a safer city.

LFB is one of the largest firefighting and rescue organisations in the world, employing over 5,000 people across an eclectic variety of professions ranging from our extraordinary firefighters to the brilliant people who support them in every conceivable professional function.

In 2021 we commissioned an independent Culture Review that highlighted many ways where we need to change, and we are committed to doing everything we can to learn from the recommendations in that review. This Review engaged with 2,000 of our staff, and the report contains accounts of shockingly poor behaviour and painful experiences over many years. In response, we have adopted a zero-tolerance approach to bullying, harassment and discrimination. These changes are ongoing; we know that there is still more to do, and we are determined to achieve it.

In response, we have taken steps to improve our People Services (HR) function but there is still more to do to create a fair and inclusive environment for our people. We have formed and embedded LFB’s first Professional Standards Unit (PSU) and this has been in place for just over a year now.

In the PSU Business Manager role, you will support PSU colleagues who manage all matters related to disciplines and grievances. Everything you do will contribute to our ongoing commitment to ensure that anything that falls outside of our conduct and values, is addressed without fear or favour.

About the Role

As the PSU Business Manager, you will play a pivotal role in supporting the Head of PSU through:

• Executive Support: Managing diaries, meetings, travel, and correspondence.
• Project & Business Support: Coordinating performance reporting, drafting responses to Mayor’s Questions, and cross-departmental initiatives.
• Research & Insight: Conducting research to inform decision-making and improve outcomes.
• Communication & Engagement: Drafting briefings, maintaining the PSU intranet page, and liaising with internal and external stakeholders.
• Strategic Planning: Forward planning, preparing high-quality briefings, and supporting organisational projects.

We’re looking for a motivated and forward-thinking individual with a strong interest in Employee Relations and a desire to shape positive cultural change within a large, complex organisation.

In this role, you’ll play a key part in supporting the strategic development of the Professional Standards Unit, helping to improve the working lives of staff across the London Fire Brigade. You’ll bring a solid understanding of Employment Law, Data Protection, Health & Safety, and Equality best practices, and apply this knowledge to support meaningful, people-focused change.

This is a fantastic opportunity to gain exposure to high-impact work, contribute to organisational transformation, and be part of a team that values curiosity, collaboration, and continuous improvement.

If you think this sounds like something you have the skills and experience to do, and the curiosity to be at the forefront of co-creating a safe and fair working environment, this is the job for you.

LFB must fully reflect the diversity of the communities it serves, so we particularly encourage applications from people from under-represented groups.

Opportunities to achieve personal impact in organisations that matter to so many people are rare. If you would like to find out more, please contact recruitment@london-fire.gov.uk

Assessment Overview
Stage 1

To apply, please complete the online application, upload a copy of your up-to-date CV, provide a cover letter and provide evidence to address the following selection criteria:

1. CIPD qualified or equivalent comprehensive knowledge of the application of conditions of service, good professional HR practice and current employment legislation, together with significant experience of providing high quality HR services.
2. Experience of working unsupervised, in a methodical manner, whilst maintaining accuracy and attention to detail within a busy working environment.
3. The ability to deal tactfully with sensitive information and to ensure confidentiality is maintained at all times.
4. The ability to quickly learn the functional processes associated with a large fire and rescue service e.g. the governance process.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.

Shortlisted candidates will be invited to attend stage 2.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment for this role is due to take place week commencing 18 August 2025.

Interview
Practical Assessment

Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Benefits of working for the London Fire Brigade

• 26 days’ holiday plus bank holidays
• Flexi-time Scheme (which can result in an additional 12 days annual leave)
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.

Talent, Resourcing and Learning Manager

Talent, Resourcing and Learning Manager (12 Month Maternity Cover)
Lincolnshire Fire and Rescue, G10, Full time
Location: Lincoln, Hybrid working

About Us

As part of our Professional Development and People team, you’ll join a dynamic and dedicated group of professionals working across recruitment, talent development, and learning. 

We’re entering a busy and exciting period, and to support our team, we’re looking for a confident and experienced leader to cover maternity leave for a temporary 12 month period. Secondments could be considered for this role. This role directly manages a team of six and works closely with stakeholders across Lincolnshire Fire and Rescue and Lincolnshire County Council (LCC). You’ll help shape the future of the service through innovative workforce strategies, inclusive development pathways, and forward-thinking resourcing solutions.

At LFR, we are committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives. We believe that diversity in backgrounds, experiences, and ideas drives innovation and strengthens our ability to work together for safer communities.   

About the Role

As Talent, Resourcing and Learning Manager, you’ll provide leadership and strategic input to all aspects of workforce planning, learning, and recruitment. You’ll be responsible for:

  • Leading the delivery of recruitment campaigns and talent pipelines, especially for roles that are hard to fill.
  • Managing and motivating a high-performing team to ensure learning and development pathways meet both operational and quality standards.
  • Overseeing use and development of systems like the applicant tracking system (ATS) for and learning management systems (LMS) for LFR.
  • Developing and implementing our strategic workforce plan.
  • Ensuring compliance, accurate data reporting, and effective budget and contract management.
  • We’re seeking someone who can hit the ground running, ideally with experience in the fire and rescue service or wider emergency services sector, who understands the unique challenges of resourcing in this environment.

About You            

We’re looking for someone who brings:

  • Strong leadership experience and a passion for team development.
  • Proven expertise in recruitment, talent management, and learning strategies.
  • A sound understanding of best practice in resourcing, diversity and inclusion, and employment law.
  • Professional credibility – ideally with a CIPD qualification (Level 7 or equivalent) or significant relevant experience.
  • A proactive, strategic mindset – someone who is solutions-focused and can juggle multiple priorities with confidence.
  • Previous experience working in a fire and rescue service, local government, or emergency services setting is highly desirable.
     

About the Process

Application:

In the personal statement section of the application – please provide a written statement (maximum 2,000 words) that demonstrates your suitability for the role of Talent, Resourcing and Learning Manager role. 

Please ensure your response is structured, clear and stays within the 2,000 word limit.
Focus on providing specific examples and outcomes.
Your statement will be assessed alongside your application to determine progression to the next stage of the selection process.
Interview and Presentation:

Following the sift, those successful applicants will be invited to carry out an interview and presentation on either 13th, 14th or 15th August. The presentation topic will be provided in advance of the interview. 

Deputy Chief Fire Officer

We are looking for a strategic leader who can demonstrate a strong record of visible and transformational leadership within a dynamic environment. The ability to produce positive results is key along with a broad range of experience. Prospective applicants will need to demonstrate a thorough understanding of both the functions of the Fire and Rescue Service and the issues facing the Service both within Wales and the UK.

This is an exciting time to join the Service as we continue our programme of cultural change. The successful candidate will play a key role in implementing the recommendations in the recently published HMICFRS report, the Fenella Morris KC review and the reports by the Chief Fire and Rescue Adviser.

Strong planning, organisational and people skills will be paramount, in addition to excellent communication and the ability to build strong relationships and networking skills as this will be imperative to running an effective directorate, advising the Chief Fire Officer and Commissioners at a strategic level and in supporting collaboration with Welsh Government, other fire and rescue services and partner organisations.

The successful candidate will enjoy a career within a progressive organisation, leading complex departments who make a positive difference to the communities of South Wales daily.

Candidates will be expected to establish a local base while providing operational cover on the Gold Command Rota, though full-time residency in the area is not required. However, if a candidate chooses to relocate permanently, relocation support will be available.

ICT Service Delivery Apprentice

Devon and Somerset Fire and Rescue Service are looking for an ICT Service Delivery Apprentice to join our ICT Service Desk team, working within our Digital, Data and Technology (DDaT) department. You’ll join us on a 24-month fixed term contract working 37 hours per week, in return you will receive a competitive salary starting at £25,992.00 (gross) per annum.

We are looking for an enthusiastic individual who can offer excellent customer service and ICT support to employees to join our ICT team. A sound knowledge of IT is necessary, as is an eagerness to take your technology skills to the next level. Primarily based on the ICT Service Desk, you will also have the opportunity to work across three other teams within ICT Service Delivery.

The Service Delivery function of the ICT Department includes the Service Desk, Second Line, Hardware and Software Development support. The department supports 2000+ employees, 800+ Windows PCs and 150+ servers in a virtualised environment.

The IT Services that are supported include Comms (fixed & mobile telephony, radios, alerters and pagers); Infrastructure, Networking, Data Platforms, Printing, IT & Buildings Security, Standard Business Applications (Finance, HR etc) and Specialist Business Applications ( Fleet, Fire Safety and Command & Control etc).

Working as member of the Service Desk Team which acts as a first point of contact for all employees reporting IT Incidents and making requests you will be involved in the fast pace of the environment within weeks.

Whilst working with the Second-line Team you will assist the Subject Matter Experts with the installation, maintenance, configuration and development of applications and services. One day you could be configuring smart phones, another assisting with database back-ups prior to a system upgrade and the next fixing a software fault with a Mobile Data Terminal on a fire engine.

The Hardware Team will provide exposure to projects such as the desktop and laptop replacement programme, as well as various others tasks such as replacing Raspberry Pi’s or carrying out battery upgrades. Working with hardware team will often require accompanied travel across the two counties that we support.

STORES / COURIER OFFICER

A permanent position of Stores Couriers Officer has arisen within Procurement section of the Finance, Procurement and Property Department based at Fire Service Headquarters, Llantrisant.

The successful candidate will be required to provide day to day purchasing, counter service, delivery service and assist in the administration of the stores. Including maintaining stock levels, checking purchases, receipting goods and arranging specialist repairs and issues throughout the organisation.

The successful candidate will work 37 hours per week; a flexible working scheme is in operation. The role involves travel between sites throughout the South Wales area and the successful candidate must be able to travel independently. The role involves some weekend work/working outside of office hours.

Personal Assistant to the Executive Team and Heads of Function

Post Title:
Personal Assistant to the Executive Team and Heads of Function
Contract:
Permanent
Salary:
Grade 5 – £27,711.00 – £30,060.00
Hours:
Full Time – 37 hours per week
Work Pattern:
Monday to Friday (flexi time)
Location:
SYFR Headquarters Sheffield / Agile Working

An exciting opportunity has arisen for a Personal Assistant to join the Executive Support Team at South Yorkshire Fire & Rescue.  The team supports the Executive Team and Heads of Function leading the Service.  You will be working in an ever changing environment providing a confidential personal assistant service to the Chief Fire Officer, Directors and Heads of Function.

Based at Command Headquarters in Sheffield, your role will include proactively managing diaries, accommodating regular complex changes in the schedule, priortising commitments and workload.  You will proactively plan and attend meetings, producing accurate records, tracking actions and recording decisions.  You will build relationships with external bodies including other emergency services, the Local Resilience Forum, the National Fire Chiefs’ Council, Government officials, and other high profile dignitaries, by a variety of communication methods.

You will have an understanding of the importance of confidentiality and diplomacy in your role.  Your style and approach will reflect our values and aspirations, acting with honesty, integrity and respect.

On top of the salary advertised, you will be able to access a range of other benefits that come with working for us. Said benefits include an excellent pension scheme, free gym access and an Employee Assistance Programme that offers 24/7 support with a range of issues, from finance to mental health.

We also offer flexible working hours and the option of agile working.  Ultimately, you will be playing a vital role in helping to deliver our core purpose – making South Yorkshire safer and stronger – as part of a leading UK fire and rescue service.

For more information about the role please contact Angela Twigg, Executive Assistant, on 07341 046522 or atwigg@syfire.gov.uk

A job description and person specification for the role can be obtained via our intranet site at http://syfirecorp01/human-resources-h-r/recruitment/corporate-staff-vacancies/ or by contacting our Recruitment Team at recruitment@syfire.gov.uk

To apply for the post please download an application form from our website or contact recruitment@syfire.gov.uk

Closing date for applications is 17:00 hours on Friday 25th July 2025.

Interviews will be held week commencing 11th August 2025.

New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays.  Annual leave increases after 5 years’ service to 32 days, followed by an extra day a year up to a maximum of 37 days.  We also operate a generous flexi time attendance scheme.

Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme.

We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive.

Applications from job share candidates will be considered and all applications will be given equal consideration.

Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake ‘regulated activity’ which is a term related to working with children or vulnerable adults.

South Yorkshire Fire & Rescue’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People.  All staff are expected to share this commitment.

If you require any of our recruitment documents in larger print please contact our recruitment team as above.

Head of Resourcing

Post: Head of Resourcing
Grade: TMGC
Salary range: £81,030 – £101,590 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Wednesday 23 July 2025

London Fire Brigade (LFB) is London’s Fire and Rescue Service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.

We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).

The Head of Resourcing is a key appointment within the LFB, to help us reach our ongoing ambition to attract, retain and develop a diverse and talented workforce. At the centre of everything that the Resourcing Team does is a desire to attract the best diverse talent at all levels of the organisation, to enable us to better reflect the communities we serve. To do this the postholder is responsible for the Outreach team and will have the opportunity to rethink and rejuvenate our approach to this important element of our attraction strategy.

This is a newly created post and an exciting opportunity to enhance and develop the resourcing function. The right candidate will have a track record in leading resourcing teams, preferably in a complex, politically sensitive operating environment. Experience in high-volume recruitment and of automating and digitising functions is highly desirable. Keeping on track of workforce planning is a key feature of this role, informed by our skills and talent planning.

Our ideal candidate will be able to demonstrate strong experience in the wider HR environment, with a solid understanding of workforce planning and onboarding. They will be a motivational leader with great interpersonal skills, able to think strategically and take a practical approach to problem solving. They will be resilient, always acting with integrity with the ability to challenge when needed. We want people with a passion and drive to do the right thing and achieve the best results.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview
Stage 1

To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address how your skills and experience match those outlined in the job description. Please use no more than 2 sides of A4.

Shortlisted candidates will be invited to attend stage 2.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment for this role is due to take place in late-July 2025 at the LFB HQ, 169 Union Street, London, SE1 0LL. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information
Why Join Us?

Be part of a people-focused transformation journey at one of the world’s largest fire and rescue services. Lead a central HR function during a period of organisational redesign and digital modernisation, working closely with senior leadership to build an efficient, user-centred HR model. This is a unique opportunity to shape the future of LFB through a team grounded in service, integrity, teamwork, equity, courage and learning.

What We Offer:

Working environment and work life balance

• 26 Days holiday plus bank holidays
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working options available

Looking after you:

• Mental Health and Wellbeing support including: Free access to the Brigade gym; Use of the Brigade’s Medical Adviser/physios/fitness advisers; Free counselling
• Equality Support Groups
• Public Sector pension scheme including three years life assurance
• Reward benefits platform with lots of exciting benefits e.g. shopping discounts
• Opportunities to take part in a range of exciting events
• Opportunity to access affordable accommodation

Getting to and from work:

• Season ticket loans
• Cycle to work scheme

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.

Head of HR Operations and Systems

Post: Head of HR Operations and Systems
Grade: TMGC
Salary range: £ – £ per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Wednesday 23 July 2025

London Fire Brigade (LFB) is London’s Fire and Rescue Service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.

We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).

The Head of HR Operations and Systems is a new post within People Services (HR) with the scope for an ambitious and forward-thinking HR professional to make a career defining impact on our ambition to continuously develop and improve our People Services offer.

The successful candidate will be as proud and committed to our values as we are: Service, Courage, Learning, Teamwork, Equity and Integrity.

Who we’re looking for

Do you have demonstrable leadership experience in HR operations and systems with a track record of optimising HR services, designed with the user in mind? To fulfil this role, you will require the ability to design and implement innovative systems, from conception to completion. You won’t do this on your own, you will lead and inspire a team working in a complex and fast paced environment. If so, you could be the leader we’re seeking.

Your Experience & Expertise

• HR operations expert with senior-level experience of end-to-end HR service review and continuous improvement.
• Demonstrable experience of implementing HR Software systems and the ability and tenacity to successfully oversee the implementation of iTrent during 2025/26. A requirement to identify risk and mitigate those risks, whilst taking a range of stakeholders and your team with you through a period of change and system development.
• Proven experience of taking outdated processes to the digital innovation space including end to end employee lifecycle processes.
• Credible, resilient adviser at a senior level, comfortable providing direction and owning that direction.
• Skilled in managing, motivating, and developing staff in multi-disciplinary teams.
• Passionately driven by diversity, equity and inclusion, with a history of delivering on strategic DE&I objectives.
• Experience building and leading an HR Operations and Systems team to high performance and ongoing professional growth.

Your Skills

• Excellent written and verbal communication – capable of crafting reports and briefings for diverse audiences.
• Consistent and enduring behaviours that build strong and credible relationships and tactful handling of sensitive issues, and political awareness.
• Collaborative leadership: able to build partnerships and work seamlessly across organisational boundaries.
• Inspirational team leadership, with a clear focus on excellence, innovation, and integrity.
• Strategic mindset with creative problem-solving, analytical acumen, and a strong grasp of data and budgeting.
• First-rate organisational skills and a resilient drive to succeed under pressure , with the ability to motivate and take the team with you.

Your Personal Style

• A dedicated advocate for the vision, mission, and values of the London Fire Brigade.
• Resilient, tenacious, and calm under pressure – ready to lead in a fast-paced, evolving environment.
• Creative, professional, and leads by example – earning trust and confidence through integrity.
• Reflective and emotionally intelligent, with deep understanding of diversity, equity and inclusion.
• Assured, assertive, and guided by strong judgement in complex situations.

Assessment Overview
Stage 1

Online application, CV and cover letter (sift). Shortlisted candidates will be invited to stage 2

To apply, please complete the online application, provide a cover letter (max 2 sides of A4) clearly outlining the relevant qualifications, experience, skills and knowledge you have to successfully perform this role (see job description for more detail).

Please give yourself enough time to complete and submit your application as late applications cannot be accepted. Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Shortlisted candidates will be invited to LFB headquarters for assessment. Candidates will be required to participate in an interview and presentation (details to be confirmed prior to the interview). It is anticipated that these will take place w/c 28 July 2025.

Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Why Join Us?

Be part of a people-focused transformation journey at one of the world’s largest fire and rescue services. Lead a central HR function during a period of organisational redesign and digital modernisation, working closely with senior leadership to build an efficient, user-centred HR model. This is a unique opportunity to shape the future of LFB through a team grounded in service, integrity, teamwork, equity, courage and learning.

What We Offer:

Working environment and work life balance
• 26 Days holiday plus bank holidays
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working options available

Looking after you:

• Mental Health and Wellbeing support including: Free access to the Brigade gym;
Use of the Brigade’s Medical Adviser/physios/fitness advisers; Free counselling

• Equality Support Groups
• Public Sector pension scheme including three years life assurance
• Reward benefits platform with lots of exciting benefits e.g. shopping discounts
• Opportunities to take part in a range of exciting events
• Opportunity to access affordable accommodation

Getting to and from work:
• Season ticket loans
• Cycle to work scheme

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.

Equality, Diversity & Inclusion Officer

Equality, Diversity & Inclusion Officer

Grade 9 – £37,938 per annum

37 hours per week

23 months Fixed-Term Contract / Secondment

Are you passionate about creating inclusive workplaces and driving meaningful change? We’re looking for a dynamic and dedicated EDI Officer to lead and champion Equality, Diversity & Inclusion across Shropshire Fire & Rescue Service and the vital services we provide to our communities.

As our EDI Officer, you’ll play a pivotal role in shaping and delivering our EDI strategy. Working collaboratively across all levels of the organisation, you’ll embed inclusive practices, raise awareness, and ensure our policies reflect our commitment to equality and fairness.

You’ll lead the development and delivery of EDI initiatives, manage and support the EDI team, and provide expert advice on legislation and best practice. You’ll also work closely with senior leaders through the EDI Steering Group and drive key projects aligned with our EDI Plan, Health & Wellbeing Plan, and People Strategy, helping to embed inclusive values and deliver meaningful change across the Service.

We’re looking for a confident communicator and strategic thinker with a strong understanding of EDI principles and legislation. You should thrive in collaborative environments and have experience leading teams and delivering change-focused projects.

Applicants should hold or be working towards a CIPD L5 qualification (or equivalent) in HR or a relevant field. You’ll also have proven experience in a EDI/HR role, with demonstrable involvement in diversity, equality of opportunity, and policy development.

If you have the skills and experience we’re looking for, we’d love to hear from you. In return, we offer a modern working environment, high levels of employee engagement, membership of the Local Government Pension Scheme, and access to a range of contributory benefits.

For an informal discussion please contact Natalie Parkinson on 01743 260200.

For a job description and to apply, please visit our jobs page

Apply HERE on WM Jobs – EDI Officer

Closing date for applications: 20 July 2025

Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority people who are underrepresented in our Service.