Essex County Fire and Rescue Service
Central Resourcing Team Information Co-ordinator / Administrator
Permanent
Working Hours: 37 Hours
Salary: £24,920 – £27,514
Location: SHQ, Kelvedon Park (some working remotely will be considered)
The Role
To protect and save life, property, and the environment by being responsible for the administration and quality assurance of Essex County Fire & Rescue Service’s (ECFRS) Central Resourcing Team (CRT) operational availability data. Your role will be to assist in the administrative day to day functions within the department which will include liaising with staff on fire stations, Control, and other stakeholders, managing databases, actioning emails, to ensure a timely response to data requests and the accuracy of information provided.
Main Duties and Responsibilities
- To operate the CRT help desk, responding to all enquiries in a timely manner
- Quality assure appliance availability data for the whole Service, ensuring that the recorded data reflects live situations at operational stations
- Maintain and update the Additional Shift workers (ASW) and Pre-Arranged Out Duty (PAOD) database
- Update and maintain information about ECFRS’s operational data in a timely and accurate manner
- Working proactively to support personnel movements, including planning in advance of shift patterns, ensuring maximum appliance availability and that personnel have sufficient time to relocate
What Are We Looking For?
We are looking for someone with knowledge and experience of designing and developing administrative, statistical systems and procedures relating to operational resource management. You will be able to work independently and as part of a team, with a proven track record of analysing and interpreting information to solve problems.
Your attention to detail will be supported by good written and communication skills along with strong IT skills such as Word, Excel, Outlook, PowerPoint, Database and Visio
Eligibility Criteria (internal and external applicants)
To be eligible to apply for the role, you must be able to demonstrate that you have:
- GCSEs Grade C or above or Key Skills Level 2 in English and Maths
The Application Process
This will be a three-part application process.
Application – Initially you will apply via our website with an attached supporting statement. Your supporting statement should be a maximum of 500 words showing us how you meet the essential criteria of the person specification for the role. We love it when our applications write thorough supporting statements so don’t be afraid to go into detail! This will give us a great understanding of your skills and experience and how well you fit the role.
Interview – The second part of the recruitment process will be a 45-minute competency-based interview with questions centred around our Service’s competency framework.
Exercise – If successfully shortlisted you will be invited to take part in a 30-minute role specific exercise which will involve creating spreadsheets, data manipulation and understanding of the data created.
Our Culture and Benefits
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. Some of our benefits include:
- Flexible working hours
- Remote working opportunities
- Wellbeing and counselling services
- Physiotherapy services
- Affiliation with the Blue Light Card scheme
- Generous annual leave
- Competitive pension scheme
- Career development opportunities
Closing Date – 21 April 2022
Interview Date – TBC
About Us
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
We are an equal opportunities employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process. All applications will be considered solely on merit.
This role maybe subject to a standard/enhanced Disclosure and Barring Service (DBS) check.
You can contact us:
Via email at recruitment@essex-fire.gov.uk
Or call us on 01376 576121 between 08.30-17.00 Monday to Thursday and 08.30-16.30 on Friday.