HR Support Team Leader
Contract:Â Permanent
Working Hours:Â 37 hours a week Monday to Friday
Salary: Grade 7: £33,820 Starting Salary
Location:Â Kelvedon Park / Hybrid
*We are open to discuss working arrangements including flexibility over hours and location
The Role
Are you looking for your next career move in HR, where you can make a big difference across the entire employee life cycle, if so, apply here…
We are looking for a HR Support team Leader who can lead our team of Advisors to continued success, through providing a high quality, customer focused advice and administrative service.
You will be responsible for ensuring all enquiries are resolved within our SLAs and be the escalation point for queries the HR Advisors are unable to resolve themselves.
You will be a true motivator and coach, contributing to the development of an exceptional advisory and self-service functions, optimising the use of new and existing technology.
You will need the capability and agility to work with varied terms and conditions, be a data guru and custodian, with a hawk eye for accuracy, knowing it’s importance in building credibility and confidence in service delivery.
Have confidence in communicating with multiple stakeholders, to understand and meet their needs.
In return we provide a great place to work, with an amazing team of people, hybrid and flexible working options, career development, LGPS pension scheme, the opportunity to make a real difference and much more…
What You Will Be Working On
-> Ensuring the team respond to each HR enquiring on time, consistently and with great customer service
-> Working together with stakeholders to best understand our customer needs and help identify improvements
-> Measuring and report on the team performance and motivate them to success
-> Deliver project work in areas such as onboarding, employee surveys, intranet development
-> Ensure the Service we provide is compliant and best in practice
What Are We Looking For?
A strong HR advisor / generalist with some experience supervising or managing a team would be great; however, we know experience and skills come in all shapes and sizes; so if you can;
-> Demonstrate a solid understanding of HR practice and process
-> Guide and motivate people to success
-> Know the importance of accuracy and have a keen eye for detail
-> Be honest and trustworthy
-> Are a true starter finisher
-> Have excellent experience of administrative process and how to continuously improve
-> Love delivering a great customer experience
-> You could be just who we are looking for……
Eligibility
-> Strong HR advisor / generalist with administration background looking to take the next step
-> Level 3 standard of education (e.g. A Level) or equivalent
-> Excellent Microsoft Office skills (Excel / Word / Planner / SharePoint)
The Application Process
Application – Initially you will apply via our website by attaching supporting statement. Your supporting statement should be a maximum of 750 words showing us how you meet the essential criteria of the person specification for the role.
We love it when our applications write thorough supporting statements so don’t be afraid to go into detail! This will give us a great understanding of your skills and experience and how well you fit the role.
Interview – The final part of the recruitment process will be a 45 minute competency based interview along with a 10 minute presentation.
How to applyÂ
Internal candidates
You are required to submit a supporting statement of up to 750 words, providing examples of how you meet the essential criteria of the person specification.
It is important you provide as much evidence as possible as this statement will be used to shortlist your application. Don’t forget to upload the supporting statement before applying (CV’s will not be accepted).
Assessment and selectionÂ
Stage 1Â Â
Application & shortlisting (assessment will be made against the essential criteria of the person specification)
Stage 2Â
Competency based interview (45 minutes)
Presentation on a relevant topic (10 minutes)
Stage 3Â Â
Role specific assessment
Should you wish to have an informal discussion with regards to the role, please contact Katherine Hill on 01376 576120 or katherine.hill@essex-fire.gov.uk
Our Culture and Benefits
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. Some of our benefits include:
-> Flexible working hours
-> Remote working opportunities
-> Wellbeing and counselling services
-> Physiotherapy services
-> Affiliation with the Blue Light Card scheme
-> Generous annual leave
-> Competitive pension scheme
-> Career development opportunities
Closing Date – Friday 9th December 2022
Interview Date – Week Commencing 12th December 2022
About Us
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
We are an equal opportunities employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process. All applications will be considered solely on merit.