Benefits:
Salary: Year 1 £17,355 per annum, and Level 3 Advance – Year 2 £18,384 per annum
Hours: Full time 37 hours per week
Location – Service Headquarters, Calcot, Reading
Excellent annual leave allowance of 25 days and Flexible Working Hours
Onsite gym and parking facilities
Royal Berkshire Fire and Rescue Service (RBFRS) provides prevention, protection and response services across the county of Royal Berkshire with twelve whole-time and five on-call fire stations covering 488 square miles, from Langley in the East to Lambourn in the West. It serves a diverse cultural population of 910,000, 24 hours a day, 365 days a year.
Royal Berkshire Fire and Rescue Service has a reputation of excellence, and invests in our people. We have a diverse and inclusive environment and flexible working hours that offer a positive work-life balance.
About you:
RBFRS is seeking a motivated individual to kick start a career in a Business Administration apprenticeship role.
As the Business Support Apprentice, you will be responsible for providing proactive and customer focused administrative support as part of the Business Support Team. Support will be responsive to the needs of the business support function and the post holder will be assigned specific areas of responsibility. This will include a range of duties including document management, support for events and visits and systems and database management.
You will also undertake an apprenticeship course with the Training provider BPP and the course duration is expected to be 18 months. Choosing to study for an apprenticeship can be a rewarding way to start or develop your career. Through work experience, studying, coaching, training and development (both practical and vocational) you will complete a course of study and obtain a Level 3: QCF Diploma in Business and Administration qualification.
The successful candidate will be inspired to demonstrate and promote behaviours in line with the Job Profile and our Behaviour Competency Framework as attached.
The key focus of this role is:
- To take responsibility for specified areas of administrative business support and develop and maintain an understanding of those areas, and any associated systems.
- Supporting the organisation and successful delivery of specific projects, events and visits as required.
- Undertake systems based work through data entry, data interrogation and data assurance.
- Deal efficiently and courteously to all queries and correspondence both written and verbal from a wide range of internal and external customers.
- To promote a strong customer focus within the team and the organisation as a whole.
Key role requirements (knowledge, skills and experience):
- The ability to develop positive relationships with a broad range of individuals, organisations and members of the public.
- Excellent self-management, planning and organisational skills to work on own initiative, make decisions to manage own workload, achieve deadlines and meet customer requirements
- Strong IT skills with the ability to maintain spreadsheets and databases
- Ability to co-ordinate and successfully manage a wide range of tasks
- The ability to work effectively as part of a team and demonstrate flexibility in approach to tasks
Application and selection process
If you are interested in applying for this position click Apply Now.
Please see the link to the Job Profile
Please view our privacy notice via the link below:
Applicant Privacy Statement
For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Hannah Sheehan or Maisie Head at Sheehanh@rbfrs.co.uk or Headm@rbfrs.co.uk to arrange an informal discussion.
The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.
Please view our privacy notice via this link Applicant Privacy Statement
At Royal Berkshire Fire and Rescue Service, we want you to bring your whole self to work.
Equality, diversity and inclusion are more than just words for us. That’s why we are committed to creating a culture where everyone feels included and respected, and where no one is unfairly discriminated against. All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview.
Simply: Our community is varied and diverse. Our workforce should be too.
At Royal Berkshire Fire and Rescue Service, everyone is welcome.
To find out more: rbfrs.co.uk/EqualityDiversityInclusion