DIGITAL COMMUNICATION OFFICERÂ
Location: Huntingdon (hybrid working)Â Â
Salary:  £35,407 – £38,341pa plus excellent benefits and hybrid working
ABOUT THE CAMBRIDGESHIRE FIRE AND RESCUE SERVICE (CFRS)Â
CFRS is one of the best fire and rescue services in the UK – but don’t take our word for it. Our recent His Majesty’s Inspectorate for Constabulary and Fire and Rescue Services (HMICFRS) highlighted our positive culture, our dedication to developing our people and the things we do to promote inclusion across the service.
The Service is dedicated to delivering an outstanding service to the communities we are proud to serve. We are currently looking for a Digital Communication Officer to join our welcoming, forward-thinking fire and rescue service.
ABOUT THE ROLE:Â
Working with the Head of Media and Communication, you’ll take the lead on delivering the media and communication function for CFRS. This exciting role has a broad reach with the aim of ensuring CFRS is promoted and recognised as a professional, inclusive and highly valued emergency service within the diverse communities we serve.
- You’ll be responsible for the strategic development and delivery of the Service’s digital communications strategy. CFRS is a progressive Service which means you’ll be encouraged to turn creative ideas and concepts into engaging and authentic content that promotes CFRS, our work, our people and the important role we play in keeping our community safe.
- Our aim is to connect with everyone who needs us. You’ll ensure all social media channels reach the public, encourage dialogue and keep local community pages relevant, informative and engaging.
- We’re proud of the part we play in the community. You’ll proactively manage the reputation of the Service, monitor social media, and share a full brief to senior managers on risks and issues as they arise, including suggested mitigation and actions.
- The work we do is active, exciting, dynamic and sometimes challenging. You’ll build and maintain a library of creative assets to be used across multiple channels that reflect our culture and the diversity of our people and the communities we serve.
- During major and significant incidents, you’ll have the skills to calmly respond to media queries, liaise with other agency comms teams, draft messages for colleagues and prepare senior officers for interviews – this could mean being present at the incident when needed.
- You’ll ensure we meet our responsibilities under the Civil Contingencies Act and work together with communication teams from other agencies.
- Our one-team approach means you’ll give advice to project teams and take responsibility for any media and communication related work packages to ensure all stakeholders are considered, consulted and engaged.
ABOUT YOU:Â
Everyone is welcome at CFRS and we’re committed to building a diverse, inclusive and professional support team. The experience required in this role includes:
- You’ll be educated to A-level or equivalent with GCSE A-C in English language. If you have a degree in media, communications, PR, or other equivalent qualification even better.
- Experience working across a broad range of communication disciplines – ideally including internal, external, media and events.
- Your knowledge of different social media means establishing a strategy that grows audiences and increases engagement.
- Your creativity doesn’t stop at content. You’ll explore new channels, formats, audiences, and ideas that engage, informs, inspires and educates – all in line with our core values and objectives.
- Excellent verbal communication skills; able to present with clarity and passion when communicating with a broad audience, both internally and externally.
- The tools of your trade include Microsoft 365, SharePoint, Teams, Word, Excel, PowerPoint and Outlook, and design applications such as Canva and Adobe.
- You’re confident being the producer, director and editor for all the photography and video content you’ll need.
- Like all of us at the Service, you’ll be committed to the principles of inclusion and fairness with awareness of the impact of different cultural backgrounds, values and customs.
WORKING LIFE AT CAMBRIDGESHIRE FIRE AND RESCUE SERVICE:Â
You don’t have to wear a firefighter’s uniform and run into burning buildings to play an important role in the Service. A role in our support functions offers the chance of build a challenging, rewarding career and the opportunity to give something back to the community. We’re a modern and progressive place to work and promote the right values and welcoming culture by:
- Ensure transparency and fairness in everything we do.
- We’re proud to be a Disability Confident employer.
- We provide health and wellbeing support for everyone in the service.
- We have inclusion ambassadors and established working groups for protected characteristics and menopause.
ABOUT THE REWARDS/BENEFITS WE OFFER:
- Employee Assistance Programme
- Access to Health Cash Plan
- A competitive pension scheme
- Access to Blue Light Discount at hundreds of stores and events
- Access to Health Shield Perks discounts
- Family friendly policies – including flexible working
- Great learning and development opportunities
- 28 days annual leave each year plus bank holidays, increasing with long service
- Parking (site specific)
- Flexible, agile, hybrid working
HOW TO APPLY
To apply for this opportunity please read the Recruitment Pack and complete an EDI Form and send your CV and covering Letter (detailing your suitability for the role and ideally examples of previous campaigns/work) to recruitment@cambsfire.gov.uk
*Please note any CVs submitted without a Covering Letter will not be considered.
If this role isn’t for you, but you know someone who might be interested – please share details with them.