Facilities Assistant

Salary: Starting salary £10,209 – £10,706 per annum

Job reference: REQ000334

Closing Date: 17/02/25

15 hours per week – We are happy to discuss the working pattern further. Please indicate your preferred working pattern in your application form.

This is an exciting opportunity for a highly motivated individual to assist a small team in providing a comprehensive support service. This includes general site maintenance, operational equipment maintenance/testing, and security for the fire and rescue service headquarters, as well as a courier/stores delivery service to all service locations.

In this role, you will transport administrative documentation and operational equipment to various locations within the county. Additionally, this will include the collection and delivery of ambulances. You will undertake a variety of tasks and work as part of a team, interacting and building good working relationships with several other departments within the service. You will also be required to assist in setting up rooms for meetings and provide support and cover to the Stores department as needed.

About you

You will have previous experience in similar work and a proven ability to work effectively as part of a team, making significant contributions to joint goals. You should have a good standard of numeracy, written, and oral communication skills. A full driving licence with no pending issues is also required.

For more details about the key responsibilities and essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. We offer the following benefits to support your career whilst maintaining a healthy work/ life balance. A few of our benefits include:

Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free access to onsite gym facilities
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.

Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Friday 28 February 2025

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

Storekeeper

Salary: Starting salary £16,318-£17,406 per annum

Job reference: REQ000333

Closing date: 17/02/25

22.5 hours per week, Monday – Wednesday

This is an exciting opportunity for a dedicated and organised individual to provide a comprehensive stores and delivery service to all Service locations. This role involves assisting and providing direction to the Facilities Assistants under the guidance of the Estate and Facilities Support Officer (Property) to ensure efficient courier runs, deliveries, and the collection/return of operational equipment.

Key Responsibilities:

Maintain and develop a stores service that meets the needs of the Service efficiently and economically.
Manage and maintain the computerised stock control system, ensuring accurate records of all supplies and transactions.
Facilitate and supervise daily courier services, ensuring operational and administrative requirements are met.
Provide support to the Respiratory Protective Equipment Technician, ensuring sufficient stock of BA cylinders.
Assist with the issuing and fitting of uniforms and workwear, ensuring quality and compliance.
Assist the Technical team with the maintenance of the Asset tracking systems.

You will have:

In-depth experience in the field of store accounting, stock control and warehousing.
Extensive experience in accurately inputting data onto a computer database and maintain records in programmes such as Great Plains and Microsoft Excel or similar web-based programmes.
Proven ability to work effectively as part of a team and make a significant contribution to the attainment of joint goals.
Strong communication skills, both verbal and written.
Excellent organisational and problem solving skills with an ability to work with minimum supervision in order to meet deadlines.
 

For more details about the key responsibilities and essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. We offer the following benefits to support your career whilst maintaining a healthy work/ life balance. A few of our benefits include:

Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free access to onsite gym facilities
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.
 Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Tuesday 25 February 2025

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

ICT User Support Engineer

Salary: £34,314 – £37,035 per annum

Job reference:REQ000332

Closing Date: 05/02/2025

Frequent travel to our offices in Bedfordshire and Cambridgeshire

We are looking for an experienced ICT User Support Engineer who will be providing a customer focused 1st and 2nd line ICT support service to users across Bedfordshire and Cambridgeshire Fire and Rescue Services.

In this role you will be working as part of the ICT User Support Team and will be logging and managing calls to successful resolution, keeping users informed throughout the process and visiting users to resolve issues as and when required.

Key Responsibilities:

Proactively manage calls, prioritising tasks to meet Service Level Agreements (SLAs).
Provide technical support for Microsoft Office, Exchange, and Active Directory.
Allocate and escalate calls to internal and external support groups.
Undertake the installation, testing, upgrading, control and management of all configuration items of the ICT user infrastructure including laptops, tablets, phones, etc.
Maintain accurate documentation and asset registers.

You will have:

BETC level 2 qualification in ICT or equivalent working experience.

In-depth experience working on a Service Desk, handling telephone calls, assigning and escalating calls to internal and external support providers, and managing calls with 3rd party support agencies through to resolution. 

In depth experience of installing, managing, maintaining and upgrading all aspects of the end user infrastructure including end user delivery technologies, end user devices, security and Microsoft 365 desktop products.

In depth experience of delivering ICT user infrastructure support in a multiple site environment.   

In depth experience of supporting user administration in MS Exchange and Active Directory.           

Excellent customer service skills with a proactive, customer focused approach to support and find solutions.

Strong organisational skills and the ability to work independently to meet deadlines, with the ability to work unsupervised.

Ability to work methodically and logically to coordinate and plan workloads, adapt to changing priorities, and meet Service Level Agreement targets.

Current full driving licence with no pending issues.

For more details on the essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. A few of our benefits include:

Hybrid working patterns
Flexi-time scheme including flexible start and finish times, variable lunch breaks and flexi-leave days
Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.

Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Friday 14 February 2025

In this role, you will participate in our extended hours IT support service on a rota basis (additional allowance will be paid).

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

Wholetime Station Manager

Cleveland Fire Authority is seeking to recruit ambitious, innovative, and forward-thinking individuals to the role of Station Manager. Over the coming months we have several vacancies at this level and therefore we want to establish a talent pool of people eligible for current and future temporary or substantive appointments.

This is an exciting opportunity to be part of a leading, forward thinking and high performing Fire and Rescue Service.

We are looking for individuals who possess excellent leadership and communication skills, a proven ability to influence and motivate staff whilst also maintaining the highest levels of service delivery to ensure improvement of safety within our communities through the planning, design and delivery of prevention, protection and emergency response services.

The ability to support the service in the implementation of changes associated with its CRMP whilst championing the Brigade’s values and behaviours is essential.

Station Managers are an integral part of the Brigade’s incident command arrangements on the Flexi-Duty Rota therefore, the ability to provide Operational Incident Command at Level 2 is essential and will be assessed as part of the selection process.

HR Admin Support – Fixed Term – 3 Months (Casual Support)

HR Admin Support – Fixed Term – 3 Months (Casual Support)

Benefits:

Salary: £14,740 – £16,792 (FTE £27,269 – £31,067) per annum,

Grade 3

Hours: Casual hours on an ad-hoc basis – 20 hours per week, Monday to Friday between 09:00-17:00

Location – Service Headquarters, Calcot, Reading. Office Based Role

Excellent annual leave allowance of 25 days pro-rata, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are available

This is a casual, as-needed position providing essential administrative support to the Human Resources department. The primary focus of this role is maintaining accurate and organised employee files and records, including physical and potentially digital filing. This role requires attention to detail, discretion, and the ability to handle confidential information.

The key focus of this role is:

Maintain physical employee files, ensuring documents are accurately filed in the correct folders and in accordance with established filing systems.
Update and maintain employee records, both physical and potentially digital.
Assist with the creation of new employee files and the archiving of inactive files.
Prepare and organise documents for filing, including photocopying, scanning, and shredding.
Provide general administrative support to the HR team as needed.
Maintain strict confidentiality regarding all employee information.

The key role requirements are detailed in the Job Profile. We are seeking an individual who has a general understanding of the range of activities carried out within the HR environment.

Application and selection process

If you are interested in applying for this position, click Apply Now.

Please see the link to the Job Profile on application.

Applicants will be expected to detail their knowledge, skills, and experience against the relevant Personal Specification contained within the Job Profile.

Eligible candidates wishing to apply for this role should apply through the portal, submitting a supporting statement (restricted to 1000 words) detailing how they meet the ‘person specification’ for the role as detailed at the end of the job profile.

Following shortlisting, applicants will be assessed for suitability by means of a role-based task and behavioural / competency-based interview.

Appointment is conditional upon undertaking a Standard Disclosure and Barring Service (DBS) check.

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Samar Campbell, HR Adviser Team Leader by emailing campbells@rbfrs.co.uk  to arrange an informal discussion.

Please note we do not accept applications via Agencies or CVs without an accompanying application form.

Closing date for applications is 17:00 hours on Friday 14 February 2025.

It is anticipated that the selection process will run week commencing 17 February 2025.

Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge.

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

Please view our privacy notice via this link Applicant Privacy Statement

Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity.  All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas.

We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work.

Simply: The communities we serve are varied and diverse, we should be too.

All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Offer of an Interview Scheme (formerly known as the Guaranteed Interview Scheme).

Royal Berkshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment.

Please view our Safer Recruitment Statement via this link.

Building Service Engineer

Job Title: Building Service Engineer
Contract: Permanent  
Working Hours: Monday – Friday – 37hours 
Salary: Grade 8 – £40,476 – £43,693 
Location: HQ, Kelvedon Park and travel to stations when required 
Closing Date: 16th February 2025 
 
*We are open to discuss working arrangements including flexibility over hours and location 
 
The Role Role Profile 
 
Are you looking for the next step in your engineering or maintenance career and ready to take on some building management and compliance responsibility? Our friendly and inclusive Property team are searching for a new Building Service Engineer to join their team as we work to future-proof and protect our Operational estate. 
 
What You Will Be Working On 
 
Working with the Property team to fulfil our Estates Strategy 
Managing compliance across the estate and identifying risk and areas for improvement 
Managing Asset protection and improvement projects of varying value, from inception to completion, including specifications and tender. 
Reviewing condition surveys to determine future actions and deliverables across the estate. 
Management of contractors and suppliers to ensure high standards are delivered across the portfolio.  Managing KPI’s and associated budgets. 
Managing planned preventative contracts for M&S services 
Taking responsibility for ensuring the authorities statutory and legal obligations for plant services and equipment. 
Ensure completion of works to Health and Safety and CDM regulations 
Visiting sites across our estate to monitor performance and find opportunities, including innovation to achieve our Net Zero goals. 
 
What Are We Looking For? 
 
We are looking for someone with an eye for detail, who wants to be part of a team who cares for the estate and future of the Service’s Property.  We would love to find someone who wants to develop with the team and can support the growth of the department.  Experience in a Hard services environment is essential with proof of contractor management and an indepth understanding of M&E compliance.   
 
Eligibility  
 
Full UK driving licence 
IOSH managing safely (desirable) 
Extensive building services knowledge and experience of current legislation 
Detailed knowledge of reactive and planned maintenance 
Project management experience of minor works is essential 
 
If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. 
 
How to apply  
 
Internal candidates in either the development or resource pool –  
If you meet the essential criteria listed above, you should express an interest for the role by clicking Apply in Cornerstone (recruitment portal). 
 
Internal candidates who are not in either the development or resource pool –  
You are required to submit a supporting statement of no more than 750 words detailing how you meet the essential criteria for the role via Cornerstone (recruitment portal). It is important that you provide as much evidence as possible as to how you meet the essential criteria of the Person Specification as this statement will be used to shortlist your application. Please ensure you have uploaded the supporting statement before clicking Apply. 
 
External candidates 
You will be required to submit a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria of the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count must not exceed 750 words no matter which format you choose to present your application.  
 
You may attach separate documents (such as qualifications, or a CV) should you wish. Your additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). 
 
Assessment and selection:  
  
The assessment and selection approach will be:  
  
Stage 1   
  
Application & shortlisting (assessment of your supporting statement will be made against the essential criteria)   
  
Stage 2   
  
Role specific panel interview.  
  
Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework.   
  
You can find the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk)   
  
You can find guidance around the Code of Ethics here:  
Core Code of Ethics England Guidance May 21 V0.pdf (ukfrs.com)  
  
Should you wish to have an informal discussion with regards to the role, please contact recruitment@essex-fire.gov.uk.

 
Our Culture and Benefits 
 
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.  
 
You can find out more about our benefits at https://www.essex-fire.gov.uk/recruitment/benefits 
 
Disability Confident 
We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit. 
As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues.  
Our employee forums and partners include:  
Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men’s Forum, and our Women’s Forum. In addition, we also have a female firefighters operational group.  
Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.  
Should you wish to discuss support, or access further information, from one of these groups, please contact Equality.Diversity@essex-fire.gov.uk  
You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to recruitment@essex-fire.gov.uk 
You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk and about our vacancies and application processes via www.essex-fire.gov.uk/join-essex-fire 
 
Safeguarding 
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. 
 
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. 
 
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. 
 
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. 
 
This role will be subject to a Disclosure and Barring Service (DBS) check.  

HEALTH, SAFETY AND WELLBEING OFFICER

HEALTH, SAFETY AND WELLBEING OFFICER

GRADE 8: SALARY: £31,586 – £32,654
37 HOURS PER WEEK

REF NO: NU270

PERMANENT

An exciting opportunity has arisen to appoint a permanent Health, Safety and Wellbeing Officer, based at Fire & Rescue Service Headquarters, Forest View Business Park, Llantrisant, CF72 8LX.

We are seeking to recruit a highly skilled and experienced person to work within our Health, Safety and Wellbeing Team.

The successful applicant will undertake a range of duties, commensurate with the role of Health, Safety and Wellbeing Officer.

The post holder will be expected to:

Undertake station inspections and audits
Review risk assessments
Deliver a range of health and safety-based training
Act as a point of contact and liaison, regarding health and safety issues for South Wales Fire and Rescue Service.

Applications are invited from candidates with:

An experience of working within a health and safety environment or similar role.

Prior to an appointment being made, the successful candidate will be required to undertake the following:

·         Drug and Alcohol Test

·         Disclosure and Barring Service Check.

Full details on the role can be found in the Job Description and Person Specification but if you have any queries contact our Health, Safety and Wellbeing Coordinator by e-mailing j-wilcox@southwales-fire.gov.uk.

We are a family friendly organisation, and a flexible working system is in operation. To see the benefits of working with us, please visit: www.southwales-fire.gov.uk/working-with-us/benefits.

Applications are invited from candidates with suitable experience as outlined in the Person Specification. Please note that this is a highly competitive process and only those who have fully demonstrated evidence against all the essential criteria on the person specification will go forward to the Selection Process.

N.B: This should be evidenced within the personal statement.

The closing date for receipt of applications is 12:00 midday 20/02/2025. Application Forms should be completed online though our e-recruitment system, which can be accessed via our website: www.southwales-fire.gov.uk/working-with-us/latest-vacancies. If a paper version is required, please email: personnel@southwales-fire.gov.uk. All internal applicants applying should apply via their portal, selecting ”Current Vacancies” from the left- hand tab. The e-recruitment system will notify all applicants of results via email address provided at application.

All documentation is available in both Welsh and English, and we welcome communication in either language. Applications submitted in Welsh will not be treated less favorably. Candidates successful at the Shortlisting stage will be given the opportunity to confirm their language preference for interviews and assessments (including paperwork, verbal introductions, and interview questions). Arrangements will be confirmed following invitation to interview and may include Translation and/or Simultaneous Translation.

SWFRS believes in the real value of having a diverse workforce and we proactively want to encourage applicants from all sectors of our community to apply.

Wholetime Station Commander Talent Pool – Talent Progression

Northamptonshire Fire and Rescue Service is seeking applications from motivated and positive leaders to help build on our achievements through continuous improvement. Are you that forward thinking leader who upholds our Service values and seeks to lead a positive culture?  Can you bring innovation, self, and people performance as well as excellent community service to the Station Commander role?

We are seeking to fill a number of current and future Station Commander vacancies, as they arise. Applicants must be prepared to serve in any Station Commander post across the Service. Successful applicants must provide an agreed response base whilst providing operational cover on the flexi duty system.

Due to the base location of some posts in buildings shared with Police colleagues, any offer of contract will be subject to satisfactory enhanced Police vetting.

Applications are invited from competent, substantive Watch Commanders or existing Station Commanders. All external applicants will be required to complete an application form, references will also be requested from current service line managers.

Head of Community Engagement

Post: Head of Community Engagement
Salary: £81,030 per annum
Grade: TMGC
Salary range: £81,030 – £101,590 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Friday 14 February 2025

London Fire Brigade (LFB) is London’s Fire and Rescue Service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.

We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).

As laid out in our Community Risk Management Plan ‘Your London Fire Brigade’ we have been undergoing considerable change since the tragic fire at Grenfell Tower in 2017. We understand about our need to change and are committed to doing everything we can to learn the lessons from that tragedy, but we know that there is still more to do.

LFB has been on a journey of transformation and improvement over the last few years and this includes improving our culture. LFB is recruiting a Head of Community Engagement, and this is a great time to join the Brigade and be part of the change we are creating. This position is integral to advancing the organisation’s comprehensive community engagement strategy and strengthening relationships in some of London’s most diverse communities.

About the Role

The Head of Community Engagement will lead the community engagement strategy, devising and driving initiatives that connect and resonate with various community groups across London. You will have experience in leading community engagement for a large, complex organisation and have a proven track record in delivering community engagement strategies and have excellent interpersonal and people skills to be able to engage a wide range of communities and work alongside them to build trust and provide support.

The post holder will also lead a team of community engagement professionals, developing their skills and ensuring excellence in all activities undertaken. The post holder will play a critical role in the senior management team within the Communications and Engagement directorate, working closely with leaders across various departments [to advise on community engagement at all levels in the organisation].

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview
Stage 1

To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address the following selection criteria:

1. Substantial experience managing community relations for a large complex organisation.
2. Experience of delivering effective community engagement, which should include formal examples of public consultation.
3. Experience of acting swiftly to manage community engagement at sudden notice, in the context of both a public and emergency service.
4. Strong diplomacy skills required to manage and balance the expectations and the often-competing priorities of a very wide range of communities.
5. A deep understanding of community engagement principles and practice and demonstrable knowledge of the fire and rescue service.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.

Shortlisted candidates will be invited to attend stage 2.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment for this role is due to take place week commencing 03rd March 2025 at the LFB Headquarters. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

This will consist of an interview and a presentation. Candidates will be required to give a short presentation (in no more than 12 slides) on the topic, which will be followed by questions:

“Looking at the Community Risk Management Plan (CRPM), what your approach will be in the next 3 years?”

You can find information on the CRPM by visiting https://www.london-fire.gov.uk/about-us/your-london-fire-brigade-our-plan-for-2023-29/

Additional Information
Benefits of working for the London Fire Brigade

• 26 days’ holiday plus bank holidays
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.

Head of Internal Communications

Post: Head of Internal Communications
Salary: £81,030 per annum
Grade: TMGC
Salary range: £81,030 – £101,590 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Friday 14 February 2025

London Fire Brigade is London’s Fire and Rescue Service where staff are driven by a strong sense of purpose: to be trusted to serve and protect London. Employing almost 6,000 staff who work across many sites in one of the most diverse cities in the world.

The Brigade is on a journey to improve and the Head of Internal Communications is a key role in delivering that improvement. The role will lead a new internal communications department and transform how the LFB communicates with its people at all levels. They will provide strategic direction and advice to senior leaders across the organisation and empower managers to improve how they engage with their staff.

The successful candidate will have substantial experience leading an internal communications function. They will have ideally worked within a complex organisation with a dispersed workforce and have a track record of devising, developing and delivering successful internal communications strategies and campaigns.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview
Stage 1

To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address the following selection criteria:

1. Experience in a senior role managing an internal communications function in similar sized organisation with a dispersed workforce.
2. Experience in devising, developing and delivering successful internal communications strategies.
3. Experience of successfully leading, managing, developing and motivating teams and individuals.
4. Highly developed oral communication skills and confidence in order to liaise, influence, and work with people at all levels both internally and externally.
5. Excellent interpersonal skills in order to provide support to managers and to develop and maintain good working relationships.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.

Shortlisted candidates will be invited to attend stage 2.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment for this role is due to take place week commencing 03rd March 2025 at the LFB Headquarters. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

This will consist of an interview and a presentation. Candidates will be required to give a short presentation (in no more than 12 slides) on the topic, which will be followed by questions:

“Considering the contents of the Community Risk Management Plan (CRPM), what your approach will be for internal users?”

You can find information on the CRPM by visiting https://www.london-fire.gov.uk/about-us/your-london-fire-brigade-our-plan-for-2023-29/

Additional Information
Benefits of working for the London Fire Brigade

• 26 days’ holiday plus bank holidays
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.