Safe and Well Technician (1x Permanent Contract)
Benefits:
Salary and Grade: £22,129 – £25,927 per annum – Grade 3
Full time 37 hours per week
Location – Maidenhead Fire Station
Excellent annual leave allowance of 24 days plus bank holidays and Flexible working hours, Superb Pension Schemes available, onsite gym and parking facilities
Royal Berkshire Fire and Rescue Service
This is a fantastic opportunity to join an organisation with a reputation for excellence and investment in their employees, to work in a diverse and inclusive environment with flexible working hours that offer great work life balance.
Royal Berkshire Fire and Rescue Service provides prevention, protection and response services across the county of Berkshire. It serves a diverse cultural population of 911,400 residents, 24 hours a day, 365 days a year. Together, we are committed to providing excellence in prevention of fire, protection from fire, and response to fire and other emergencies for the people of Royal Berkshire.
Are you interested in supporting communities within the Berkshire area prevent fires and ultimately help save lives? An exciting opportunity has arisen to work within the Service Delivery team as one of our ‘Safe and Well Technicians’.
Successful applicants will be required to uphold standards of safety, by undertaking safe and well home visits, which help enable vulnerable members of our communities to live safe and fulfilling lives.
Successful applicants will also be responsible for liaison with managers and staff at all levels, working effectively with colleagues across the three Service Delivery Hubs and those at our Service Headquarters, to ensure safety interventions are delivered promptly. Post holders will also be required to liaise with partner agencies.
The successful candidate will be inspired to demonstrate and promote behaviours in line with the Job Profile and our Behaviour Competency Framework as attached. Specifically we are seeking individuals who enjoy serving the community and working well as part of a team.
The key focus of the role is:
- To make appointments with members of the public efficiently and professionally and carry out safe and well home visits, install smoke detectors and provide advice and guidance on preventing fires in the home.
- Assessment, provision and installation of a range of assistive technologies allowing individuals to live safely and independently in their own homes.
- To understand and implement the referral pathway processes and signpost to partner agencies, where need has been identified.
- To support the Service Delivery Hub and Adult Referral Programme (ARP) in the delivery of campaigns and events and to undertake specialist safe and well activities with partner agencies in support of individuals deemed most vulnerable.
Key role requirements:
- You will have excellent communication skills, both written and verbal, including an exceptional telephone manner due to the high engagement aspect of this role.
- Good time management when working to deadlines.
- Good interpersonal and organisational skills – for example planning own workloads, be trustworthy and aware of responsibilities in regard to the confidential nature of the work. Reliable, resilient and self-motivated with a friendly and approachable manner and be computer literate using Microsoft packages including Word, Excel, Outlook.
- You must be able to work at heights off a small ladder and able to work to install smoke alarms and other small items using hand tools.
- Have a flexible approach to working hours, which may encompass occasional evenings and weekend work.
- Holds and maintains a current manual driving licence (van provided for business use).
Application and selection process
If you are interested in applying for this position click Apply Now below.
A DBS check will be required for this job role.
For further details about the role please contact Nicola Smith (Prevention Manager) at smithn@rbfrs.co.uk to arrange an informal discussion.
Please note we do not accept applications via Agencies or CV’s without an accompanying application form.
Closing date for applications is 9am on the 13th June
Anticipated start date: July/August 2022
It is anticipated that the assessment process will run week commencing 20th June
The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.
Please view our privacy notice via this link Applicant Privacy Statement
At Royal Berkshire Fire and Rescue Service, we want you to bring your whole self to work.
Equality, diversity and inclusion are more than just words for us. That’s why we are committed to creating a culture where everyone feels included and respected, and where no one is unfairly discriminated against. All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview.
Simply: Our community is varied and diverse. Our workforce should be too.
At Royal Berkshire Fire and Rescue Service, everyone is welcome.
To find out more: rbfrs.co.uk/EqualityDiversityInclusion