Business Analyst – Thames Valley Fire Control

Salary:  £50,788 – £56,074 per annum, Grade 7

Hours: Full time – 37 hours per week

Contract: 18-month fixed term contract

Location: Onsite at Service Headquarters, Calcot, Reading, with travel to Stations as required.

Excellent annual leave allowance of 30 days, flexible working hours, onsite gym, parking facilities and a Local Government Pension Scheme.

An exciting opportunity has arisen for a Business Analyst to help shape the future of Thames Valley Fire Control Service (TVFCS), our joint mobilising and control room function that serves the communities of Buckinghamshire, Oxfordshire and Royal Berkshire.   

As the Business Analyst, you will be responsible for building a comprehensive business case for the future replacement of the TVFCS Command and Control systems and associated technologies that will ensure we can provide a first-class service into the next decade and beyond. You will work at an enterprise level, with the ability to undertake extensive market and sector analysis, staff and stakeholder engagement and long-term evaluation of business requirements.

You will work collaboratively with TVFCS partners from Buckinghamshire, Oxfordshire and Royal Berkshire FRS and across key stakeholder departments in all three Services, following best practice Business Analyst standards, e.g. BCS, BABOK/International Institute of Business Analysis, or equivalent. The role holder will use their analytical skillset to develop a mission critical, future proof specification of the potential Command & Control system and supporting infrastructure.

You will undertake detailed research, market and sector engagement and analysis, as well as comprehensive and sustained staff and stakeholder engagement in order to understand and document current and future requirements, seeking to identify new use cases aligned to end user feedback and market research.

You’ll help the service understand and clearly articulate a future proofed system specification that also identifies enhancements to operational resilience, the scope for potential growth and accounts for local systems and practice, identifying improvements where appropriate.

More specifically, the role holder will be a key element of the TVFCS replacement project, and they will use the business case output to design and deliver a tender specification and support the commencement of the subsequent procurement process, including an analysis of resource requirements to deliver the latter phases of the project.

You’ll be inspired to demonstrate and promote behaviours in line with the Job Profile and our Behavioural Competency Framework as attached.

The key focus of this role is:

  • Develop and document a clear understanding of market solutions, incorporating an assessment of new and emerging technologies.
  • Clarify current and likely future service requirements, built on stakeholder feedback.
  • Consider and incorporate wider service resilience, integration and value.
  • Produce a detailed control specification to inform procurement.
  • Produce outline and full business cases to enable early decision making and shape strategic funding proposals.
  • Shape and support procurement and delivery phases of the project.

Key role requirements (knowledge, skills and experience):

  • Professional Business Analysis qualification, e.g. International Diploma in Business Analysis.
  • 2+ years’ business analysis experience.
  • Process mapping and process improvement.
  • Data analysis/experience of working on projects involving data.
  • Requirements elicitation techniques and requirements gathering.
  • A team player who works well with technical and non-technical resources.
  • Ability to work independently.
  • Has an eye for detail and a natural ability to analyse information.
  • Excellent communication skills, both written and verbally.
  • Must be located within a commutable distance of HQ in Calcot, Reading
  • Ideally, the successful candidate will have experience of delivering mission critical public service and/or highly technical projects.

Application and selection process

The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached.

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

If you are interested in applying for this position click Apply Now

Please see the link to the Job Profile/Person Specification on application

Appointment is conditional upon undertaking a Standard Disclosure and Barring Service (DBS) check. 

Rechecks will be required in line with the Disclosure and Barring Service (DBS) and Recruitment of Ex-Offenders Policy.

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Ellie Wilde, Technical Programme Manager at wildee@rbfrs.co.uk to arrange an informal discussion.

Please note we do not accept applications via Agencies or CVs without an accompanying application form.

Closing date for applications is 17:00 hours on 24 February 2025.

It is anticipated that the assessment/interview process will run week commencing 3 March 2025.  

Anticipated start date: April 2025, however, subject to negotiation.

Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge.

Please view our privacy notice via this link Applicant Privacy Statement. 

Our Commitments:

Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity.  All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. 

We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work.

Simply: The communities we serve are varied and diverse, we should be too.

All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Offer of an Interview Scheme (formerly known as the Guaranteed Interview Scheme).

To find out more: Equality, Diversity and Inclusion

Royal Berkshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment.

Please view our Safer Recruitment Statement via this link.

Communication Manager and Internal Comms Lead

Salary: £43,693 per annum rising to £47,754 per annum (plus an additional allowance for on-call rota)

Job reference: REQ000338

Closing date: 19/02/25

We are looking for an experienced omni-competent communications professional to manage the Communication and Engagement Team and also lead the Service’s internal communications. A key part of this role is supporting the team in delivering the organisation’s communication and engagement strategy, which plays a crucial role in supporting the organisation both internally and externally, while also providing strategic and tactical communication support.

Working closely with the Head of Communication, you will play a vital role in enhancing engagement, driving improvement, and ensuring our communications are effective, impactful, and aligned with our goals.

About the role

You will be responsible for the communication team covering all facets of the communication disciplines, which is why we need someone who has straddled a range of disciplines. You will have to understand the wider communication needs of our clients as we develop plans, evaluate performance, manage workloads, develop team members, and ensure anyone who needs communication support, gets the best customer service and output.

You need to be passionate and knowledgeable about internal communication, as you will be the expert in the team, with responsibility for building and delivering the plans for internal communication, employee engagement and project communication. You will be a strategic advisor when it comes to supporting a range of organisational change projects as well as being on the ground delivering tactical needs.

You will have a passion for engaging colleagues and running colleague events, from award ceremonies to leader workshops, and you will have your finger on the pulse of internal engagement opportunities to ensure colleagues understand the direction of the organisation, feel engaged and listened to, and know about the hot topics.

Key Responsibilities

Manage the Communication and Engagement Team across all disciplines through owning the team plan and provide support to the Head of Communications to ensure an efficient and effective communication provision to the Service.

Proactively safeguard the organisation’s reputation, briefing senior managers on risks and issues, with mitigation strategies and actions.

Develop and implement the Internal Communication and Engagement Strategy, delivering engaging activities aligned with Service objectives.

Advise on and deliver communication for internal change projects, ensuring stakeholders are consulted and informed effectively.

Optimise communication channels to ensure effective two-way engagement, crafting clear messages and campaigns tailored for different audiences.

Measure and improve communication impact using key metrics, leading engagement initiatives such as forums, leadership engagement opportunities, newsletters, people surveys and collating colleague feedback.

Actively respond to major incidents, handling internal and external communication responses, media, social media, photography, video, website management, and stakeholder briefings, while collaborating with other agencies and adhering to the relevant procedures and legislation. This includes attending events and incidents to manage communication and as part of an out-of-hours evening and weekend on-call rota.

Develop and manage campaigns and content across multiple channels, working with teams to understand audience needs and deliver targeted messaging.

Support the creation of corporate materials, ensuring all digital and printed content aligns with the organisation’s brand and engagement goals.

About You

You will have:

A degree, equivalent qualification or equivalent experience in one of the following:
Public relations

Communications

Media

English 

Significant experience in internal communication, change communication and employee engagement.

Significant experience creating multi-platform content and campaigns for a range of audiences using insight, industry best practice and evaluation.

In-depth experience of managing colleague engagement events, leadership forums, all hands events or similar tactics to promote two-way engagement.

Some experience in external communication, media management and crisis management.

Some experience managing people or a small team.

Ability to converse at ease with members of the public and provide advice in accurate spoken English. Understanding and interpreting information, rewriting complex or technical/management information into plain English.

Ability to establish and maintain effective working relationships with colleagues from all areas of the organisation and at all levels.

High level of creativity and ability to demonstrate where this has been used to get messages across to different audiences, particularly internal audiences.

Good time management skills and an ability to manage conflicting demands and workloads, balancing reactive and proactive work.

Ability to drive change and meet objectives working collaboratively with others

Good working knowledge of Microsoft 365, especially Sharepoint, Teams, Outlook, and other M365 apps that support internal communication (Viva Engage, Sway etc) and design applications such as Canva and Adobe.

Current full driving licence with no pending issues.

In this role, you will participate in a 1 in 4 rota out of hours media service, dealing with requests for information from the media and advising Service personnel on communications with the media and other communications-related matters.

For more details on the essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. A few of our benefits include:

Hybrid working patterns
Flexi-time scheme including flexible start and finish times, variable lunch breaks and flexi-leave days
Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.

Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Friday 28 February 2025

This is a public-facing role and it is essential to have the ability to converse at ease with members of the public and provide advice in accurate spoken English.

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

Executive Personal Assistant

Salary: Starting salary £31,067 – £33,366 per annum

Job reference: REQ000336

Closing date: 17/02/25

We are seeking a highly organised and proactive Executive Personal Assistant to provide a comprehensive, confidential and professional support service to the Executive Leadership Team.

About the Role

In this role, you will be assisting senior leaders to make the most of their time and ensure they are best placed to lead the organisation. You will ensure the efficient management of diaries, meetings, and communications. You will be responsible for screening and prioritising correspondence, coordinating travel and event arrangements, and liaising with senior stakeholders, government bodies, and external organisations.

You will play a key role in researching and preparing reports, drafting and formatting documents, and servicing meetings, including taking accurate minutes, decisions and actions. Additionally, you will support the planning and organisation of high-profile visits and corporate events, while maintaining the highest level of confidentiality and professionalism.

Key Responsibilities

Manage communications by screening, prioritising, and responding to emails, phone calls, and correspondence, ensuring efficient information flow to and from ELT.
Liaise with external organisations, government bodies, and senior individuals, coordinating arrangements and maintaining a professional image.
Conduct research, gathering and summarising information to support ELT decision making.
Draft, format, and proofread documents and correspondence on behalf of ELT/SLT, ensuring accuracy and compliance with standards.
Manage ELT/SLT diaries and travel by forward planning, scheduling meetings, prioritising appointments, and arranging venues, travel, and accommodation to maximise their time.
Support meetings by coordinating agendas, producing reports, taking minutes, and tracking actions for ELT/SLT.
Organise high-profile visits, planning and managing visits Lord-Lieutenant, High Sheriff and Government Ministers, acting as the main point of contact.
Assist with corporate events by supporting event planning, including venue booking, guest lists, and logistics.
Handle procurement by making purchases, managing travel expenses, and processing financial transactions in line with policies.

About You

You will have:

Significant experience in a Secretarial/administration background including diary management, minuting meetings and monitoring outcomes and actions.

Some experience of working as personal assistant.

Ability to confidently type various documents with accuracy and a high level of attention to detail.

In depth experience of making travel arrangements including visas, accommodation and overseas bookings.

Excellent organisational skills with high level of attention to detail with the ability to use own initiative, prioritising workload to meet deadlines and manage a number of tasks simultaneously

Excellent interpersonal and communications skills with the ability to converse at ease with members of the public and provide advice in accurate spoken English.

In depth experience using Microsoft 365 (including Outlook, Word, Excel and PowerPoint).

Ability to exercise strict confidentiality in the handling of all issues of a sensitive and confidential nature.

GCSE English and Maths at Level 4 or above or equivalent.

For more details on the essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. A few of our benefits include:

Hybrid working patterns
Flexi-time scheme including flexible start and finish times, variable lunch breaks and flexi-leave days
Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.
 

Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Thursday 27 February 2025

The post holder will be required to travel to support the ELT/ SLT at meetings and events.

This is a public-facing role and it is essential to have the ability to converse at ease with members of the public and provide advice in accurate spoken English.

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

Communications Officer (Social Media and Content)

Salary: Starting salary £31,067 – £33,366 per annum (plus an additional allowance for on-call rota)

Job reference: REQ000335

Closing date 17/02/25

This is a new and exciting role! Are you a creative and driven individual who likes to make content, tell great stories visually and wants to make an impact? We are seeking a content creator and social media whizz to support us in telling our story to a range of audiences to achieve better understanding of the work of the fire service and enhancing the reputation of its role in the community.

We need someone who can capture a great bit of footage, keep a finger on the pulse of latest social media trends, digital communication preferences of the public, understand audience intersectionality and the needs of our stakeholders, alongside planning campaigns and content to meet their needs. You need to be able to deliver packages and campaigns to suit internal and external channels.

About the role

This role is all about crafting engaging, innovative, and impactful content—whether that’s through compelling writing, striking photography, or engaging video production. You will be responsible for translating complex operational and organisational information into clear, accessible, and engaging content across a range of internal and external platforms.

You will play a key role in shaping our digital presence, keeping up with the latest social media trends, and ensuring our campaigns resonate with diverse audiences.

Key Responsibilities

Create insight-led materials using a variety of tactics across multiple platforms to support organisational objectives.
Collaborate with the Senior Communications Officer (External) to plan, develop and evaluate campaigns.
Manage all social media platforms and community engagement tools, including community ventures like NextDoor and email marketing platform.
Produce photography, video and visual products, including designing, animating, branding, scripting, storyboarding and editing.
Design simple corporate graphics and marketing materials, ensuring brand consistency and effectiveness.
Act as a brand guardian, managing visual assets and ensuring diverse and inclusive representation.
To pro-actively gain knowledge from operational colleagues and Translate into compelling stories and creative content for engagement.
Support communications during major incidents, including media handling and stakeholder briefings, as part of an on-call rota.
Assist in planning and delivering corporate events, awards, open days and staff engagement activities.

About You

You will have:

GCSEs, or equivalent qualification or equivalent experience in one of the following:
Public relations, media communications or marketing

Photography/videography

English

Significant experience using social media proficiently such as, Facebook, X, Flickr, YouTube, TikTok, LinkedIn, Instagram and NextDoor.

Some experience creating multi-platform content and campaigns for a range of audiences using insight, industry best practice and evaluation.

Some experience in content creation, photography, videography, digital communications and social media and the ability to edit using design applications.

High level of creativity and ability to demonstrate where this has been used to get messages across to different audiences, particularly external audiences.

Understanding and interpreting information, rewriting complex or technical/management information into plain English. Ability to converse at ease with members of the public and provide advice in accurate spoken English. 

Good working knowledge of Microsoft 365, especially Sharepoint, Teams, Outlook, and other M365 apps that support internal communication (Viva Engage, Sway etc) and design applications such as Canva and Adobe.

Ability to establish and maintain effective working relationships with colleagues from all areas of the organisation and at all levels.

Good time management skills and an ability to manage conflicting demands and workloads, balancing reactive and proactive work.

Current full driving licence with no pending issues. 

In this role, you will participate in a 1 in 4 rota out of hours media service, dealing with requests for information from the media and advising Service personnel on communications with the media and other communications-related matters.

For more details on the essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. A few of our benefits include:

Hybrid working patterns
Flexi-time scheme including flexible start and finish times, variable lunch breaks and flexi-leave days
Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.
 

Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Monday 24 February 2025

If you are a self-starter, thrive under pressure, and love delivering high-quality content across multiple channels, we would love to hear from you!

This is a public-facing role and it is essential to have the ability to converse at ease with members of the public and provide advice in accurate spoken English.

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

Communication and Community Engagement Officer

Salary: Starting salary £34,314 – £37,035 per annum

Job reference: REQ000337

Closing date: 17/02/25

22-Month Fixed-Term Contract 37 hours per week 

Are you passionate about helping Bedfordshire understand its hard to reach communities and improve communication and engagement with diverse communities? We are looking for a proactive and creative individual to support Bedfordshire Local Resilience Forum (BLRF) in mapping out and delivering effective communication and engagement for its communities.

This is an exciting opportunity at a time of increased national focus on building community resilience and emergency planning.

About the role

We need to understand more about our diverse communities, where to find them and their communication preferences. You will lead on mapping out current community engagement activity across Bedfordshire alongside community insight and research, understanding stakeholder contacts and where relationships lie, to then develop a targeted plan on key topics.

You will plan, deliver and co-ordinate communications activity to support BLRF objectives and ensure BLRF is supporting the ambitions of the UK Government Resilience framework to engage and work with communities and community groups on both acute and chronic risks, to enable them to become increasingly active partners in building local resilience.

You will also lead in developing relationships with communication teams across the county to support emergency and crisis communications planning and response and recovery communications after an emergency.

Key Responsibilities

Map and analyse current community engagement across the BLRF partnership, identifying best practices and gaps, with a focus on underrepresented groups. Develop processes and plans to strengthen engagement with these communities.

Develop a central knowledge database and bespoke toolkit for communication teams across BLRF.

Enhance message reception by directly engaging with community groups and partner agencies, collecting data on their reach and communication preferences.

Develop insight-led creative materials to support LRF communication and engagement activity and campaign plans, using a variety of tactics to be used across a range of platform.

Increase understanding of BLRF’s role and educate the public about preparedness by sharing opportunities across BLRF to engage with communities.

Maintain an active network and serve as the central contact for communication officers from key partners and stakeholders.

About You

You will have:

A-Levels, or equivalent qualification or equivalent experience in one of the following:
Public relations, media communications or marketing

Photography/videography

English

Significant experience in community engagement.

Proven creative ability to get messages across to different audiences, particularly external audiences.

Ability to establish and maintain effective working relationships with colleagues from all areas of the organisation and all levels.

Some experience in communication campaign planning and content creation, including photography, videography, digital communications and social media.

Some experience in engaging and communicating with a range of diverse communities and a range of audiences using insight, industry best practice and evaluation.

Good working knowledge of Microsoft 365, especially Sharepoint, Teams, Outlook, and other M365 apps that support internal communication (Viva Engage, Sway etc) and design applications such as Canva and Adobe.

Good time management skills and an ability to manage conflicting demands and workloads, balancing reactive and proactive work.

Current full driving licence with no pending issues.

For more details on the essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. A few of our benefits include:

Hybrid working patterns
Flexi-time scheme including flexible start and finish times, variable lunch breaks and flexi-leave days
Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.

Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Tuesday 25 February 2025.

This is a public-facing role and it is essential to have the ability to converse at ease with members of the public and provide advice in accurate spoken English.

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

Facilities Assistant

Salary: Starting salary £10,209 – £10,706 per annum

Job reference: REQ000334

Closing Date: 17/02/25

15 hours per week – We are happy to discuss the working pattern further. Please indicate your preferred working pattern in your application form.

This is an exciting opportunity for a highly motivated individual to assist a small team in providing a comprehensive support service. This includes general site maintenance, operational equipment maintenance/testing, and security for the fire and rescue service headquarters, as well as a courier/stores delivery service to all service locations.

In this role, you will transport administrative documentation and operational equipment to various locations within the county. Additionally, this will include the collection and delivery of ambulances. You will undertake a variety of tasks and work as part of a team, interacting and building good working relationships with several other departments within the service. You will also be required to assist in setting up rooms for meetings and provide support and cover to the Stores department as needed.

About you

You will have previous experience in similar work and a proven ability to work effectively as part of a team, making significant contributions to joint goals. You should have a good standard of numeracy, written, and oral communication skills. A full driving licence with no pending issues is also required.

For more details about the key responsibilities and essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. We offer the following benefits to support your career whilst maintaining a healthy work/ life balance. A few of our benefits include:

Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free access to onsite gym facilities
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.

Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Friday 28 February 2025

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

Storekeeper

Salary: Starting salary £16,318-£17,406 per annum

Job reference: REQ000333

Closing date: 17/02/25

22.5 hours per week, Monday – Wednesday

This is an exciting opportunity for a dedicated and organised individual to provide a comprehensive stores and delivery service to all Service locations. This role involves assisting and providing direction to the Facilities Assistants under the guidance of the Estate and Facilities Support Officer (Property) to ensure efficient courier runs, deliveries, and the collection/return of operational equipment.

Key Responsibilities:

Maintain and develop a stores service that meets the needs of the Service efficiently and economically.
Manage and maintain the computerised stock control system, ensuring accurate records of all supplies and transactions.
Facilitate and supervise daily courier services, ensuring operational and administrative requirements are met.
Provide support to the Respiratory Protective Equipment Technician, ensuring sufficient stock of BA cylinders.
Assist with the issuing and fitting of uniforms and workwear, ensuring quality and compliance.
Assist the Technical team with the maintenance of the Asset tracking systems.

You will have:

In-depth experience in the field of store accounting, stock control and warehousing.
Extensive experience in accurately inputting data onto a computer database and maintain records in programmes such as Great Plains and Microsoft Excel or similar web-based programmes.
Proven ability to work effectively as part of a team and make a significant contribution to the attainment of joint goals.
Strong communication skills, both verbal and written.
Excellent organisational and problem solving skills with an ability to work with minimum supervision in order to meet deadlines.
 

For more details about the key responsibilities and essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. We offer the following benefits to support your career whilst maintaining a healthy work/ life balance. A few of our benefits include:

Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free access to onsite gym facilities
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.
 Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Tuesday 25 February 2025

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

ICT User Support Engineer

Salary: £34,314 – £37,035 per annum

Job reference:REQ000332

Closing Date: 05/02/2025

Frequent travel to our offices in Bedfordshire and Cambridgeshire

We are looking for an experienced ICT User Support Engineer who will be providing a customer focused 1st and 2nd line ICT support service to users across Bedfordshire and Cambridgeshire Fire and Rescue Services.

In this role you will be working as part of the ICT User Support Team and will be logging and managing calls to successful resolution, keeping users informed throughout the process and visiting users to resolve issues as and when required.

Key Responsibilities:

Proactively manage calls, prioritising tasks to meet Service Level Agreements (SLAs).
Provide technical support for Microsoft Office, Exchange, and Active Directory.
Allocate and escalate calls to internal and external support groups.
Undertake the installation, testing, upgrading, control and management of all configuration items of the ICT user infrastructure including laptops, tablets, phones, etc.
Maintain accurate documentation and asset registers.

You will have:

BETC level 2 qualification in ICT or equivalent working experience.

In-depth experience working on a Service Desk, handling telephone calls, assigning and escalating calls to internal and external support providers, and managing calls with 3rd party support agencies through to resolution. 

In depth experience of installing, managing, maintaining and upgrading all aspects of the end user infrastructure including end user delivery technologies, end user devices, security and Microsoft 365 desktop products.

In depth experience of delivering ICT user infrastructure support in a multiple site environment.   

In depth experience of supporting user administration in MS Exchange and Active Directory.           

Excellent customer service skills with a proactive, customer focused approach to support and find solutions.

Strong organisational skills and the ability to work independently to meet deadlines, with the ability to work unsupervised.

Ability to work methodically and logically to coordinate and plan workloads, adapt to changing priorities, and meet Service Level Agreement targets.

Current full driving licence with no pending issues.

For more details on the essential criteria required for the role, please see the attached job description and person specification.

Why work with us

We recognise that you are looking for more than just a career. A few of our benefits include:

Hybrid working patterns
Flexi-time scheme including flexible start and finish times, variable lunch breaks and flexi-leave days
Local Government Pension Scheme
Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
Free onsite parking
Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.

Next steps

If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.

The interview / selection process will take place on Friday 14 February 2025

In this role, you will participate in our extended hours IT support service on a rota basis (additional allowance will be paid).

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community.

Bedfordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children, and Young People, and all staff and volunteers are expected to share this commitment.

Wholetime Station Manager

Cleveland Fire Authority is seeking to recruit ambitious, innovative, and forward-thinking individuals to the role of Station Manager. Over the coming months we have several vacancies at this level and therefore we want to establish a talent pool of people eligible for current and future temporary or substantive appointments.

This is an exciting opportunity to be part of a leading, forward thinking and high performing Fire and Rescue Service.

We are looking for individuals who possess excellent leadership and communication skills, a proven ability to influence and motivate staff whilst also maintaining the highest levels of service delivery to ensure improvement of safety within our communities through the planning, design and delivery of prevention, protection and emergency response services.

The ability to support the service in the implementation of changes associated with its CRMP whilst championing the Brigade’s values and behaviours is essential.

Station Managers are an integral part of the Brigade’s incident command arrangements on the Flexi-Duty Rota therefore, the ability to provide Operational Incident Command at Level 2 is essential and will be assessed as part of the selection process.

HR Admin Support – Fixed Term – 3 Months (Casual Support)

HR Admin Support – Fixed Term – 3 Months (Casual Support)

Benefits:

Salary: £14,740 – £16,792 (FTE £27,269 – £31,067) per annum,

Grade 3

Hours: Casual hours on an ad-hoc basis – 20 hours per week, Monday to Friday between 09:00-17:00

Location – Service Headquarters, Calcot, Reading. Office Based Role

Excellent annual leave allowance of 25 days pro-rata, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are available

This is a casual, as-needed position providing essential administrative support to the Human Resources department. The primary focus of this role is maintaining accurate and organised employee files and records, including physical and potentially digital filing. This role requires attention to detail, discretion, and the ability to handle confidential information.

The key focus of this role is:

Maintain physical employee files, ensuring documents are accurately filed in the correct folders and in accordance with established filing systems.
Update and maintain employee records, both physical and potentially digital.
Assist with the creation of new employee files and the archiving of inactive files.
Prepare and organise documents for filing, including photocopying, scanning, and shredding.
Provide general administrative support to the HR team as needed.
Maintain strict confidentiality regarding all employee information.

The key role requirements are detailed in the Job Profile. We are seeking an individual who has a general understanding of the range of activities carried out within the HR environment.

Application and selection process

If you are interested in applying for this position, click Apply Now.

Please see the link to the Job Profile on application.

Applicants will be expected to detail their knowledge, skills, and experience against the relevant Personal Specification contained within the Job Profile.

Eligible candidates wishing to apply for this role should apply through the portal, submitting a supporting statement (restricted to 1000 words) detailing how they meet the ‘person specification’ for the role as detailed at the end of the job profile.

Following shortlisting, applicants will be assessed for suitability by means of a role-based task and behavioural / competency-based interview.

Appointment is conditional upon undertaking a Standard Disclosure and Barring Service (DBS) check.

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Samar Campbell, HR Adviser Team Leader by emailing campbells@rbfrs.co.uk  to arrange an informal discussion.

Please note we do not accept applications via Agencies or CVs without an accompanying application form.

Closing date for applications is 17:00 hours on Friday 14 February 2025.

It is anticipated that the selection process will run week commencing 17 February 2025.

Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge.

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

Please view our privacy notice via this link Applicant Privacy Statement

Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity.  All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas.

We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work.

Simply: The communities we serve are varied and diverse, we should be too.

All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Offer of an Interview Scheme (formerly known as the Guaranteed Interview Scheme).

Royal Berkshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment.

Please view our Safer Recruitment Statement via this link.