HGV Vehicle Technician

HGV VEHICLE TECHNICIAN
Fleet Department, Llandudno Junction
Permanent, 37 hours per week
(Fixed hours Mon-Thurs 8am-4pm Fri 8am-3.30pm)

NWFRS Grade 07

£34,314 to £37,035 per annum

We are looking to appoint a HGV Vehicle Technician to join our Fleet Department. The role is responsible for undertaking day to day servicing, predictive and preventative maintenance and repairs to our fire service vehicles, plant and equipment to ensure these remain safe and operational. Maintaining a safe and clean work station, the successful candidate will possess the competence to diagnose faults in mechanical and electrical systems to determine effective repair methods required.

The successful candidate will be a good communicator, with methodical organisational skills for planning workloads in order to meet deadlines and time management requirements. Working as part of a team of multi-skilled technicians, the successful candidate will also provide out of hours standby emergency maintenance support as part of a rota system (subject to standby allowance).

Applicants will need to demonstrate (with evidence) the skills, as outlined in the job description and person specification including the following essential requirements:

• City and Guilds Level 3 Craft Certificate in Heavy Vehicle Maintenance and Repair or equivalent.
• Knowledge and experience of working in a commercial vehicle maintenance and repair environment.
• Hold a full UK Driving licence.
• Hold an LGV Category C driving licence, or currently working towards with the ability to complete within the probation period.
• Hold or working towards the IRTEC Certificate of Competence to Master Technician status, with the ability to maintain once achieved.
• Ability to work as part of a team and independently, using own initiative.
• Ability to manage own time and prioritising of workload to meet deadlines.
• Be able to hold a simple conversation at Welsh Level 2 – if not already demonstrated on application, this is to be achieved within a 12-month probation period, with support provided as appropriate.
• Appointment subject to a Standard DBS Check and satisfactory references.

The Fleet department’s workshop is based in Llandudno Junction. The vehicle technician role also requires flexibility to travel to various locations across North Wales and includes work being undertaken in inclement conditions.

Further information about the role, including job description and application pack, is available on the North Wales Fire & Rescue website or by emailing: recruitment@northwalesfire.gov.wales

Closing date for receipt of application forms is 12.00 noon,
Friday 30/05/2025

We are an equal opportunity employer and welcome applications from all sections of the community. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We welcome correspondence and calls in Welsh and English and we will respond equally to both and will reply in your language of choice without delay. Applications submitted in Welsh will be treated no less favourably than an application submitted in English.

Wholetime Training Delivery Instructor Talent Pool

Training Instructor

NFRS is currently seeking expressions of interest, either internally or externally, to transfer into the role of a Training Instructor within the Training Delivery Team. This forms part of a succession plan for 2025/6.

Note: We are seeking to secure a talent pool of successful individuals that would be held on a panel for up to 12 months. It is anticipated that positions will become available during this time, but not guaranteed.

WDS Training Delivery Instructor – Expressions are from Competent WDS Firefighters, Crew Managers or Watch Manager from the Wholetime or Variable Crewing System.

The salary is as per National pay scales plus Training Allowance equivalent to 15.5% of a FF competent salary.

It is envisaged that successful candidates will commit to the role for a period of at least 36 months due to the nature and complexity of the roles and to ensure a return on investment.

The duty system requires individuals to currently undertake one weekend in four and one evening per month, but a certain amount of flexibility is required by the individual.

We are looking for individuals to join either team, who are driven, motivated, and willing to learn and support organisational objectives.  Following a period of training, individuals will be expected to work with minimal supervision.

The applicants must have sound working knowledge of IT systems.

All applicants must be a competent BA wearer with no outstanding performance issues in this area.

For this role, you will be required to attend a number of residential courses to obtain the relevant Instructor/Teaching qualifications, if not already achieved.

The Training Delivery Instructor role includes the training, development and assessment of personnel at all ranks/roles.

The instructor role could consist of a combination of the following subject areas. Road Traffic Collisions (RTCs) Safe Working @ Height, Immediate Emergency Care, Animal Rescue, Water Rescue, BA, Tactical firefighting. You will also be expected to take a lead role within a subject area.

As part of the role the successful candidate will be expected to:

Design and deliver training to a broad range of NFRS workforce
Assess personnel and provide feedback in verbal and written forms.
Review and maintain documents including Risk Assessments, course content
Research & Development for new innovative training methods.
Closing date is Monday 23rd June 2025. Interviews 23rd & 24th July 2025

How to Apply

Please complete an application form including an evidence based supporting statement against the person specification, using 2000 words which will be measured against the NFCC leadership behaviours.

2. Application forms must be submitted via the following link Welcome – Northamptonshire Fire and Rescue Service (tal.net)

Shortlisted applicants will be asked to undertake:

Interview comprising:

Role specific questions.
20 mins micro – teach of your choice

It is important that you consider at an early stage of the process if you would like to request arrangements that will assist you in completing the selection process. Any requests for reasonable adjustments will be treated with the utmost confidence. For support or further information please email: FireHRrecruitment@northants.police.uk

If you require more information, or for an informal, confidential discussion about the role and NFRS, do not hesitate to get in touch.

SM Jason Lister by email: jlister@northantsfire.gov.uk

Recruitment
Dates
Additional Information
Out to Advert
1st April 2025

Closing Date
23rd June 2025

Shortlisting
26th June 2025

Interview process
23rd and 24th July 2025

SM Mick Titcombe by email: mtitcombe@nothantsfire.gov.uk

Watch Manager Opportunities May 2025

Watch Manager 

We have an exciting opportunity for a number of Watch Managers to play a pivotal role across the service. If you feel you can deliver real and sustainable benefits for the public, transforming our service delivery, we would like to hear from you.

This role requires strong leadership and communication skills and the ability to lead, manage and develop others, and deliver the Service’s strategy through tactical planning.

To be successful in this position candidates will have an innovative approach to deliver plans across the Service to achieve positive results. With a focus on collaboration, you will have strong interpersonal skills and the ability to form positive working relationships and develop teams to improve performance. You will recognise the importance of a diverse workforce and promote a culture of equality and inclusion.

The NFCC Leadership Framework includes four quadrants which are detailed below:

Personal impact ensures we value, respect, and promote equality and diversity. It’s about being a positive presence on others, having personal integrity and an ability to self-manage. The focus is on self and how a manager uses leadership to create a positive, open-working environment focusing on ethics and wellbeing.

Outstanding leadership is about building high performing teams and developing people to their full potential. It’s about communicating with integrity, being open and honest to foster trust and building collaborative working partnership. An ambassador and role model for the Fire and Rescue Service. The focus is on others and how a manager uses leadership to create high performing teams.

Organisational effectiveness is ensuring everything we do is linked to organisational plans and values. It’s driving the mission and ensuring decisions and actions are beneficial to the customer. The focus is on the organisation and how a manager uses leadership to continuously improve, innovate and change.

Service delivery is about delivering high quality services now and into the future. It’s about intelligent problem solving with an outcome focused approach, continuous improvement and value for money to our customers. The focus is on task and how a manager uses leadership to produce outcome focused results which meet customer needs.

Should you be successful in passing the full process, you may not be posted immediately. If this happens, you will go on a holding list for 12 months.

 Salaries for Watch Manager are as follows

Development £42,672
Competent (A) £43,857
Competent (B) £46,707

Eligibility

The definition of eligibility is contained within the Recruitment pack.

Location

The roles will be based across the county of North Yorkshire.

CV Template

If you do not currently have a CV, we have created a basic template to use to create a basic CV to complement your application. It is a mandated requirement to attach a CV with your application.  Basic CV Template.doc

Recruitment Pack

To assist you with your application and throughout the process, we have included a Recruitment Pack which can be accessed here.

 Key dates

  •  Closing date for applications – 16:00 Friday 6th June 2025
  • Familiarisation event – 10:00 – 11:00 Monday 19th May 2025, please click here to register
  •  Operational assessments – to take place W/c 23rd June 2025
  •  Strength based interview assessments – to take place W/c 14th July 2025

Positive Action and Reasonable Adjustments

North Yorkshire Fire & Rescue Service is an equal opportunities employer. We are committed to the principles of fairness and equality and all applications will be treated in a fair and equal manner. If you require any reasonable adjustments to support submitting your application form, please contact TalentDevelopmentAdmin@northyorkshire.police.uk

DBS/Vetting

Checks will be required for anyone new to Service, transferring or being promoted into a NYFRS Supervisory Manager post. NPPV vetting may also be required for certain job roles, as specified.

Should you wish to discuss the role requirements in more detail please contact TalentDevelopmentAdmin@northyorkshire.police.uk.

Watch Manager Organisational Assurance

Job Title:  Watch Manager Organisational Assurance  
Contract:  1 x 12 Month Temporary (Secondment Opportunity), 1 x Permanent  
Working Hours:  42 hours (Day-Duty working pattern) * 
Salary:  Watch Manager B (£46,707 per annum)  
Location:   Service Headquarters, Kelvedon Park   
Closing Date:  1st June 2025 
 
*We are open to discuss working arrangements including flexibility over hours 

As an operational employee, you will be required to maintain operational competency, and support availability and work from various stations across the county, in line with our Day-Duty Officers Riding (DDOR) principles. This is a requirement of the role and an essential condition to maintaining Grey Book terms and conditions. 
 
The Role 
This offers a great opportunity for a colleague looking to engage in a multi-functioning team, providing assurance across the Service, developing skills and knowledge of all functions whilst working with colleagues to agree and assure actions leading to the continuous improvement of our Service.  
 
What You Will Be Working On 
Supporting Service Audit processes, including station audits and development of future audits. 
Supporting our Service debrief process, including discussing considerations for change with other departments within various meetings. 
Working together with other departments assuring various aspects of our Service. 
Attending meetings both internal and external on behalf of Organisational Assurance. 
Supporting and developing future thematic reviews, when required. 
 
What Are We Looking For? 
We are looking for someone who is self-motivated and resilient with a passion to moving our Service forward through assurance and positive change. The individual must be open to learning and familiarising themselves with other departments processes and key performance indicators and creating assurance processes. We will also require the applicant to be familiar with or willing to learn the suite of software packages available with Microsoft 365 and other Web based applications.  
 
The successful applicant will have excellent written and verbal communication skills and interpersonal skills. They will be proficient in assessing problems and determining the most appropriate action and will be able to demonstrate that they support changes in the Service in a positive constructive manner.  
 
Eligibility  
To be eligible to apply for this opportunity you must:  
Hold substantive role as a Firefighter, Crew Manager or Watch Manager (wholetime / day-duty) for a minimum of twelve months, or are Watch Manager (or equivalent), within a UK Fire and Rescue Service  
Have successfully completed all relevant operational assessments and mandatory courses, and are competent in your current role  
Hold a valid Level 1 Incident Command 
Be able to travel around the county as required, to visit all ECFRS fire stations and sites  
Not be subject to any current live disciplinary or performance warnings, nor be subject to any informal management for reasons of conduct or performance  
Have a valid and current FiTech of 42 VO2 max 
Have an in-date Service Medical (if you do not have a current in-date medical this must be completed this during the recruitment process) 
 
In order, we will review applications from Watch Managers and Crew Managers first, then Firefighters in LRS resource pool, and then applications from competent Firefighters. If people who are currently substantive Firefighters are successful in achieving the role, they will be temporarily promoted to Watch Manager. Substantive promotion to Crew/Watch Manager will be dependent on successful completion of a development plan (anticipated development journey is approximately two years), and demonstration of competence in the role, and operationally. 
If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. 
 
How to apply  
You will be required to submit a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria of the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count must not exceed 750 words no matter which format you choose to present your application.  
 
You may attach separate documents (such as qualifications, or a CV) should you wish. Your additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). 
 
Assessment and selection:  
The assessment and selection approach will be:  
 
Stage 1 
 Application & shortlisting (assessment of your supporting statement will be made against the essential criteria)   
  
Stage 2 
Operational exam 
Operational practical scenario assessment 
Leadership and Ethics Presentation and Assessment 
Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework.   
  
You can find the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk)   
  
And guidance around the Code of Ethics here:  
Core Code of Ethics England Guidance May 21 V0.pdf (ukfrs.com) 
 
Stage 3 
Role Specific panel interview and Presentation 
  
Should you wish to have an informal discussion with regards to the role, please contact Neil Anderson at Neil.Anderson@essex-fire.gov.uk   
 
If you have any questions about the process, then please contact recruitment@essex-fire.gov.uk 
 

Our Culture and Benefits 
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.  
 
You can find out more about our benefits at https://www.essex-fire.gov.uk/recruitment/benefits 

Disability Confident 
We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit. 
As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues.  
Our employee forums and partners include:  
Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men’s Forum, and our Women’s Forum. In addition, we also have a female firefighters operational group.  
Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.  
Should you wish to discuss support, or access further information, from one of these groups, please contact Equality.Diversity@essex-fire.gov.uk  
You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to recruitment@essex-fire.gov.uk 
You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk and about our vacancies and application processes via www.essex-fire.gov.uk/join-essex-fire 
 
Safeguarding 
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. 
 
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. 
 
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. 
 
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. 
 
This role will be subject to a Disclosure and Barring Service (DBS) check.  
 

Pensions Manager

Join Our Team as a Pensions Manager at Devon and Somerset Fire and Rescue Service!

Are you ready to make a profound impact in a role that blends strategic leadership with the rewarding world of pensions? Devon and Somerset Fire and Rescue Service, the largest non-metropolitan Fire and Rescue Service in England, is on the lookout for a Pensions Manager to join our People Services team at our Service Headquarters in Exeter. This is a permanent, full-time position (37 hours per week) that offers a competitive salary starting at £46,731, rising annually to £49,764 per annum.

As the Pensions Manager, you will lead all aspects of pension-related matters for Devon and Somerset Fire and Rescue Service (DSFRS) pension schemes—both legacy and current. You’ll have the opportunity to provide strategic direction, management oversight, and expert advice to our Pension Board and the broader team.

You will act as the Designated Scheme Manager for Fire Pensions at DSFRS, ensuring the effective administration of our pension schemes while driving improvements in processes and management information. Your expertise will guide managers and stakeholders through complex pension regulations, ensuring compliance and enhancing our operational efficiency.

Key Responsibilities

Leadership: Serve as the Designated Scheme Manager, overseeing and managing the Fire Pension scheme, ensuring compliance with all regulations.

Advisory Role: Act as the key technical advisor to the Local Pension Board, preparing critical documentation to meet regulatory requirements.

Strategic Development: Create and deliver a pension service that aligns with best practices and the needs of our organisation and stakeholders.

Collaboration: Work closely with pension administrators, finance, and payroll teams, ensuring timely and accurate reporting of financial information.

Communication: Brief HR and management on pension changes, updating policies and procedures as necessary.

Guidance: Provide insights on pension legislation to managers and employees, helping navigate complex issues and long-term projects.

Should you have any questions regarding the role, please contact the hiring manager Mareena Anderson-Thorne via mandersonthorne@dsfire.gov.uk, or 01392 301890.

Crew Manager Control

Our Supervisory Managers play a vital part in the effective running of Fire Control. We have opportunities at Crew Manager level and would encourage individuals with aspirations to develop within a dynamic control room environment to consider applying.

In addition to the criteria set out in the Person Specification, it is vital that you:

 Model our values of Courage, Compassion and Integrity.
 Demonstrate exceptional leadership skills, create an inclusive environment being people focussed.
 Possess creative problem solving skills.

Group Commander

The Scottish Fire and Rescue Service (SFRS) is delighted to invite applications from substantive and competent Station Commanders for the role of Group Commander.

About the role:

As a Group Commander, you’ll play a vital role in the effective delivery of fire and rescue services to the communities of Scotland. The role requires strong partnership working, stakeholder engagement and a clear understanding of challenges to help deliver current priorities and shape the future vision of the SFRS.

What we’re looking for:

We are looking for individuals who lead with integrity, communicate clearly, and consistently demonstrate the values and behaviours that support our commitment to the safety and wellbeing of the communities of Scotland.

Full details of the role including the job description, essential criteria, person specification and application process can be found in the attached Recruitment Information Pack and Terms and Conditions document.

We welcome applications from those who have the right skills, experience and who are ready to meet the specific requirements of the role.

How to Apply:

Click apply and complete the application form and upload a copy of your CV and appraisal indicating that you are ready for progression. Please ensure that you have reviewed the full job description and person specification prior to applying.

We value the diversity of our employees and aim to recruit a workforce which reflects our communities. We actively encourage applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. As women and ethnic minority employees are currently underrepresented in our management roles, we encourage applications from these groups.

Disability Confident Employer:
SFRS are proud to be a Disability Confident Employer. To help us support you throughout the process, please indicate on your application form if you have a disability and/or a Specific Learning Difference (SpLD) and outline any specific requirements you would like to request during the selection process.

If you would like to speak with us before completing your application or wish to apply in a different format please contact us at SFRSPODVacancies@firescotland.gov.uk

Fleet Support Technician

The Scottish Fire and Rescue Service would like to invite applications for the post of Fleet Support Technician, based in Inverness on a permanent basis.  This is a full-time opportunity, working 35 hours per week with a two week rolling rota you can expect a long weekend every second week.

This is a full time post however applications from individuals seeking to work on a part time or job share basis would be considered.

The post holder will be responsible for the detailed inspection servicing and maintenance regimes on fire service vehicles and operational equipment, in accordance with Driver and Vehicle Standards Agency (DVSA) and Chief Fire Officers Association (CFOA) guidelines and procedures. This post is predominately workshop based but will have a significant requirement for the inspection and testing of new and existing vehicles and operational equipment “on site” at the services stations and premises throughout the Northeast area.

It is essential that you are a fully qualified time served LGV mechanic and have the appropriate City and Guilds qualification or equivalent. You must have a good knowledge of modern HGV and light vehicles and hold a current British driving license. You must also have the ability to take instruction from others and follow service Policy and Procedures. Candidates must have a willingness to commit to their own personal development, be able to operate power tools associated with the trade whilst adhering to current Health & Safety legislation. You will participate in shift working as part of a team and/or work utilising your own initiative. You must also provide out of hours On Call when on rota with the ability to communicate clearly and confidently both verbally and in writing. You will need to possess good organisational skills to meet tight timelines within budget and have a flexible approach to working due to locations of SFRS premises. It would also be desirable to hold a current category C driving license, hold a Heavy Goods Vehicle Inspector Certificate, and have a good knowledge of modern vehicle electrical systems, 12 & 24 Volt. Basic welding and fabricating skills, basic computer skills, as well as a good knowledge of the Health & Safety Policy and procedures are beneficial to this role.

The work pattern for this post is as follows; 

Week 1:              Monday – Wednesday 8am – 5:30pm

Thursday 8am – 4:30pm.

Week 2:              Tuesday – Thursday 8am – 5:30pm

Friday 8am – 4:30pm.

There is a 30 minute unpaid lunch per day. 

As some of your standard working hours are out with the core hours of 0700hrs and 1900hrs, Monday to Friday, you will receive an Outwith Core Hours Allowance.  This will be calculated at 7.5% of the hourly rate of pay for your grade and will be paid for the hours worked outwith core hours.   

This role involves the provision of standby cover.  The following standby rates would be applicable when standby periods are worked; 

Daily Standby Rate £26.15
Weekly Standby Rate £183.05
Full details of the role and our recruitment process can be found in the attached information pack. 

Salary on appointment will normally be at the lower salary point, with progression subject to regular review – in line with the SFRS performance appraisal arrangements.  A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.

The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.

If you would like to apply in a different format, please email People Services at SFRS.PODVacancies@firescotland.gov.uk.

Please note, a fully completed application form must be submitted as SFRS do not accept CVs in support of applications for employment.

Media Officer – NFCC

Department: Communications and Public Affairs 
Contract type: Permanent  
Hours: Full time
Salary: £36,000 – £38,000 per annum
Location: Home Based with UK wide travel as required
Reports To: Media and External Affairs Manager

The National Fire Chiefs Council (NFCC) is seeking a proactive and skilled Media Officer to join our Communications and Public Affairs team. This is a newly created role, offering the opportunity to help shape and strengthen NFCC’s voice in the national conversation around fire and rescue services.

Reporting into the Media and External Affairs Manager, you will play a central role in growing our media presence and positioning NFCC as the go-to source for journalists covering national fire and rescue issues. You will help to ensure our messages are clear, timely, and authoritative across all platforms.

Join us and help ensure that fire and rescue services have a strong, consistent voice on the national stage.

Key responsibilities:

Serve as a point of contact for incoming media enquiries.

Draft high-quality, publication-ready communications content – including press releases, news articles, opinion pieces and other engaging content. 

Support NFCC’s campaigns and policy initiatives by securing media coverage and developing strong relationships with journalists and editors.

Take ownership of key communications tools and systems, including media monitoring and audit of coverage. 

Act as the lead Comms officer on at least one area of NFCC’s work in partnership with the relevant NFCC teams and lead officers (but will also work on a wide range of our issues and areas).

Participate in an out-of-hours communications rota as part of NFCC’s communication support function (with some out of hours support – see job description for more information). 

What we are looking for:

Experience in a media, journalism or communications role. 

Excellent writing skills with the ability to produce accurate, compelling content under pressure. 

Confidence in handling media enquiries and building positive relationships with the press. 

Strong organisational skills and the ability to manage multiple priorities effectively. 

A collaborative approach, with experience working across teams and engaging with senior stakeholders. 

A good understanding of the UK media landscape and wider external environment. 

If this sounds like the kind of opportunity that you would be interested in, please have a look at the Job Description on the NFCC website and apply.

Working with us:

NFCC is a fully remote organisation, and all staff work from home. This role will involve some travel for stakeholder meetings, events, conferences, training sessions and team away days, for which travel expenses are paid.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website. CVs will NOT be accepted for this position. 

If you experience any difficulty completing our application form, or have any queries regarding the role, please contact recruitment@nfcc.org.uk. 

Closing Date – Sunday 1 June with interviews being conducted on Teams on Tuesday 17 June. If you are not available for interview on this date, we will try to provide an alternative date, though we advise that we may not be able to do this.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment. 

Digital Channels Manager

Post: Digital Channels Manager
Salary: £54,332 per annum
Grade: FRS F
Salary range: £54,332 – £70,549 per annum
Contract type: Fixed Term until 01/11/2026 (maternity cover)
Working pattern: Full-time
Application closing date: 4 PM on Monday 02 June 2025

London Fire Brigade (LFB) is London’s Fire and Rescue Service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.

We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).

An exciting opportunity has arisen to join the internal communication team at London Fire Brigade. The team is in the process of modernising and streamlining the organisation’s communication channels to improve the experience for firefighters, other operational colleagues, and headquarters teams.

Modernisation and evolution of our digital channels is a key part of our ambition. The team is in the process of piloting digital screens in fire stations, with a view to rolling out an agile system to all 102 fire stations across London.

Alongside this, the team is rationalising regular newsletters into more agile online publications, and evaluating opportunities to better use app-based communication within a growing digital channels portfolio. We are continuously improving our SharePoint-based intranet and looking for ways to make it easier and more intuitive for colleagues to find the information they need to do their roles, and to keep up with the latest developments across the Brigade.

The role is London-based and requires at least 40% in-office working to facilitate collaborative working with stakeholders.

This role provides an opportunity for an excellent digital communications practitioner to lead the development and delivery of our internal digital communications strategy, and to extend their capability and experience as part of a can-do, friendly team.

London Fire Brigade is a dynamic, forward-looking organisation, at the heart of serving our diverse and constantly-evolving city.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Eligibility
Applications are welcome from internal and external applicants with the right to work in the UK.

Given the defined duration of the role, it is expected that applicants would have previously worked at or close to the level of the role (‘FRS F’ or equivalent) in a digital communication context, and be able to hit the ground running when the permanent role holder goes on maternity leave at the end of the summer.

Assessment Overview
Stage 1

To apply, please complete the online application, upload a copy of your up-to-date CV and provide a cover letter and evidence to address the following selection criteria:

1. Experience of developing, delivering and evaluating communication channels, with experience of reporting and metrics in a communications environment.
2. Experience of delivering projects – planning, delivering, measuring impact –in a communication environment.
3. Ability to organise and work collaboratively with suppliers in a project context, establishing delivery timelines and quality expectations, and regular reporting.
4. Strong engagement capability that delivers strong positive feedback from colleagues and stakeholders.
5. Strategic thinking – able to identify and focus on long term goals, and prioritise project and day to day requirements to support these.
6. Up to speed with new products and innovative approaches that are coming onto the market and being used elsewhere, and how these can be used in large organisations.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.

Shortlisted candidates will be invited to attend stage 2.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment for this role is due to take place mid/late-June 2025. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Assessment will take place in person at our Union Street, Southwark offices, and will be comprised of:
– A presentation on digital developments you have introduced in other settings you’ve worked in.
– A timed, written assessment to explore your approach to reviewing and developing digital channels.
– A panel interview.

Additional Information
Benefits of working for the London Fire Brigade

• 26 days’ holiday plus bank holidays
• Flexi-time Scheme (which can result in an additional 12 days annual leave)
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.