Performance and Support Manager
The Role
Post: Performance and Support Manager
Salary: £47,384 per annum
Grade: FRS F
Salary range: £47,384 – £61,529 per annum
Contract type: permanent
Working pattern: full-time
Application closing date: Monday 20 March at 16:00 GMT
London Fire Brigade (LFB) is London’s Fire and Rescue service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city. Employing over 5,000 people across our operational team (our firefighters), control (our call handlers who answer 999 calls), fire safety and our non-operational team (our team who work behind the scenes to support our front-line services, including IT, Finance, Procurement, and communications team).
LFB is the statutory Fire Safety enforcing body and its Prevention and Protection (P&P) Department provides policy and delivery for enforcement of fire safety laws, community safety activity and fire investigation. In a constantly changing fire safety environment, the department delivers prevention and protection activities to keep all who use London’s built environment, including our fire fighters, safe.
This role, leading the Fire Safety Management (FSM) team, involves working with P&P’s Head of Service and Senior Leadership Team (SLT) to ensure we have the staff and finances in place to deliver in our role.
With the ever-changing legislative environment, the FSM team co-ordinates and reports on expenditure of millions of pounds of Government grant funding each year as well as the normal departmental budget.
The FSM team initiates and co-ordinates briefing requirements and the reporting of progress on key recommendations from His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services, the Grenfell Tower Inquiry, KPIs and risks to the brigade and the department. It also co-ordinates all Mayoral Questions for the department and is the focal point for enquiries from other department. As such, the team plays a key, vital, role in the work of P&P.
Future changes, which includes the changes for P&P, are set out in our plan to keep London safe “Your London Fire Brigade: Our 2023-29 plan”, which is available to read on our website. The FSM team and the successful candidate will play an important role on the delivery of that change.
Reporting to the P&P Strategic Technical Adviser, the successful candidate will be working on a day-to-day basis alongside the SLT and will be responsible for owning and overseeing the work of FSM team members.
The successful candidate will have excellent writing skills, and an ability to distil complex information into ideas that engage diverse audiences. They will have experience working within a complex organisation with a dispersed workforce and have worked with ambiguous challenges in a role that has involved financial monitoring and reporting together with provision of high-quality briefing to Principal Managers and beyond.
As well as writing skills, they will be comfortable working alongside and liaising with staff at all levels within the brigade and at the National Fire Chief Council.
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.
Assessment Overview
To apply, please complete the online application, upload a copy of your up-to-date CV and provide a cover letter clearly outlining the 4 Selection criteria that have been highlighted on the Job Description (see the job description below)
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.
Shortlisted candidates will be invited to a formal assessment
Assessment for this role is due to take place late March/Early April.
Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
Additional Information
Benefits of working for LFB
• 26 days’ holiday plus bank holidays
• Option Absence Scheme (which can result in an additional 12-day annual leave for staff at this grade)
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.