Contract: Permanent
Salary: c.£124,000 per annum
Location: Service HQ, Kelvedon Park
Closing date: Monday, 25th March 2024 (11pm)
Responsible for leading our Prevention, Protection, Response and Operations functions, this is a vital and rewarding opportunity to join the Service Leadership Team (SLT) of one of the country’s biggest, dynamic and most progressive Fire and Rescue Services.
What you will be working on
We’re looking for a Director of Service Delivery to provide leadership and strategic direction to our Prevention, Protection, and Response functions as well as leading on national initiatives. Alongside this you’ll lead the implementation of our upcoming Community Risk Management Plan (CRMP) and support our journey to being the best fire and rescue service in the country.
As the Director of Service Delivery, you will work proactively and collaboratively to lead our people and efficiently manage our resources, striving to deliver and achieve the best outcomes. You’ll achieve this by shaping and directing our Service’s activities and, with the support of an extended leadership team of Assistant Directors, you will develop, implement and deliver strategy, operational policy and continuous improvement.
What are we looking for?
Transformation-orientated, inclusive, and a positive contributor to change, you will be able to build strong relationships with internal and external key stakeholders and be truly committed to a collaborative approach with our partners.
You will be skilled at influencing and able to recognise the contribution of all, valuing the people that deliver for our Service. You will also be able to demonstrate experience of managing resources and budgets at a senior level as well as delivering strategic programmes of work, including sponsoring and influencing major programmes of change.
You will have a keen understanding of social, economic and political environments together with a track record of encouraging and developing innovative solutions to complex issues while maintaining your own personal confidence and resilience as well as that of others.
We are strong believers in recruiting people with a positive and inclusive attitude, committed to continuous improvement. These attributes are essential in our Director of Service Delivery, as you will act as a role model to all within our Service.
The role is employed on the continuous duty system (Gold level officer) and you will be required to respond at all times.
We are open to discuss working arrangements including flexibility over hours and location (including during periods of cover), though you will be required to travel regularly around the county of Essex, as well as some national travel for the purpose of delivering the role.
Support with travel can be discussed for the successful candidate, and the successful candidate will be eligible to a relocation package, if required.
Eligibility
To be eligible to apply you must:
- be a substantive Brigade Manager (or equivalent), or Area Manager / Assistant Director (or equivalent) within a UK Fire and Rescue Service.
- hold Incident Command Level 4 and Emergency Response Driver qualifications, and have successfully completed all other relevant operation assessments and compulsory courses, and are competent in your current role
- be able to travel around the county as required, to visit all ECFRS fire stations and sites
- not be subject to any current live disciplinary or performance warnings, nor be subject to any informal management for reasons of conduct or performance
- have a valid and current FiTech of 36.8 VO2 max, or be actively engaged in a programme of fitness agreed under the Fitness policy
If you are an internal candidate, you are expected to have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting.
Application and process
Please complete the short online application form confirming your personal details, and upload your CV. You may submit this either as a word document, pdf, PowerPoint, mp3 (voice note) or mp4 (video).
You may attach separate documents (such as qualifications, or an additional statement) should you wish.
On receipt of your application, we will arrange a short telephone conversation to discuss eligibility and your career history.
Stage 1
Shortlisting:
Review of CVs and eligibility conversations
Stage 2
Leading the Service – Assessment Centre:
All shortlisted candidates will be invited to attend an Assessment and Development Centre (ADC) at Service HQ, with activities to be assessed against the NFCC Leadership Framework (Leading the Service), the Core Code of Ethics, and ECFRS’ values.
We expect the ADC will take place in the week’s commencing 15 and / or 22 April 2024. You can claim travel reimbursement.
You can see the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk)
And guidance around the Code of Ethics here:
Core Code of Ethics
Stage 3
Presentation and panel interview.
We expect the panel interview will take place late April and will be chaired by Rick Hylton, Chief Fire Officer.
Informal discussion
If you’d like to have an informal discussion about the role with Rick Hylton, Chief Fire Officer, or have any questions about the role or process, please contact Steve Tovey, Head of Resourcing via steve.tovey@essex-fire.gov.uk in the first instance.
You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process via this confidential form https://forms.office.com/r/yDc5kvm0AU, or by email to recruitment@essex-fire.gov.uk
Our Culture and Benefits
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.
You can find out more about our benefits at https://www.essex-fire.gov.uk/recruitment/benefits
Disability Confident
We are an equal opportunity, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit.
As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues.
Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.
You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk including information about all our vacancies, application processes and benefits.
Safeguarding
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
This role will be subject to a Disclosure and Barring Service (DBS) check.