Business Intelligence and Performance Analyst

Website cambsfrs Cambridgeshire Fire & Rescue Service

Working together to improve community safety

Business Intelligence and Performance Analyst

The Role
You will join an established, well-regarded team that supports all areas of the Service across operations and professional support. We deliver all internal and external reporting requirements for the organisation. It is a fast-paced environment offering a huge variety in terms of queries, data analysis and projects that we contribute towards. Building strong relationships with the departments, your support is key to understanding their requirements and fostering a culture of innovation and change. The team catch up weekly (remotely) and there is at least one day a fortnight, where we all come together for planning days and team meetings.

This is a permanent, full time role (37 hours per week).

Salary: £32,115 – £37,284 pa

Location: Huntingdon (We offer an agile working pattern where you can work remotely subject to you being available to work from other Cambridgeshire Fire and Rescue Service locations around Cambridgeshire and from home).

About You
You will have an inquisitive nature and a passion for bridging that gap between data and information. Stakeholders come to us with a question or a concept, but you will often have the autonomy to assess the requirements and design the outputs independently. Building relationships and stakeholder engagement is key to this role. You will work with users from all areas and levels of the organisation, offering exciting opportunities to influence decisions.

We would also like to see that you have the following:

A proven ability to confidently use or demonstrable experience of using SQL to query, compile and extract data from databases
A proven ability to confidently use or demonstrable experience of using SQL Server Reporting Services (SSRS)
Understanding of risk/community modelling tools and application in service planning environment
Understanding of socio-demographic datasets and their application in a service planning environment
Excellent analytical skills, and proven ability to collect and report on data using relevant and appropriate statistical or analytical techniques
Experience of interpreting risk data and information and identifying trends
Ability to communicate complex information, both orally and in writing, in a clear, concise and articulate way to a wide range of audiences
If you do not fully meet the requirements above but believe that you can clearly demonstrate in other ways the range of valuable skills, experience and knowledge recognised as relevant and important to this role, we would welcome hearing from you.

About us
Cambridgeshire Fire and Rescue Service is one of the best fire and rescue services in the country. In our last inspection by Her Majesty’s Inspectorate for Constabulary and Fire and Rescue Services (HMICFRS) we were noted as good, specifically around promoting the right values and culture, getting the right people with the right skills, ensuring fairness, promoting diversity, managing performance, and developing leaders.

Our vision is to put people at the centre of everything we do for our community and our colleagues. Without our welcoming, friendly, and supportive environment we would not be the Service we are today.

Why work for CFRS?
We promote the right values and an inclusive culture by:

ensuring fairness, promoting diversity, and developing staff to achieve their potential
being Disability Confident employer
providing health and wellbeing support
offering agile and hybrid working
having ambassadors and network groups for protected characteristics

Our offer:

Employee Assistance Programme
Access to private cashback health care
A competitive pension scheme
Access to Blue Light Discount at 100s of stores and events
Family friendly policies – including flexible working
A wide range of learning and development opportunities
28 days annual leave each year plus bank holidays, increasing with length of service
Car parking (site specific)
Hybrid working

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