Business Support Apprentice – (18 months)

Benefits:

Salary:  Level 3 Advanced Year 1, £19,280 per annum – Level 3 Advanced Year 2, £20,309 per annum

Hours: Full time 37 hours per week

Location – Service Headquarters, Calcot, Reading

Excellent annual leave allowance of 25 days and Flexible Working Hours. Onsite gym and parking facilities

Other information about our benefits can be found here

Our Commitments:

Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity.  All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. 

We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work.

Simply: The communities we serve are varied and diverse, we should be too.

All applications are considered on merit alone. We are a Disability Confident Leader – if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Offer of an Interview Scheme (formerly known as the Guaranteed Interview Scheme).

To find out more: https://www.rbfrs.co.uk/your-service/about-us/equality-diversity-and-inclusion/

Royal Berkshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment.

Please view our Safer Recruitment Statement via this link.

About the role:

Choosing to study for an apprenticeship can be a rewarding way to start or develop your career. Through work experience, studying, coaching, training and development (both practical and vocational) you will complete a course of study and obtain a Level 3: QCF Diploma in Business and Administration qualification.

This is a great opportunity to work for a Public Service provider who invests in the development and wellbeing of its employees so teams can achieve a good work life balance. 

About you:

RBFRS is seeking a motivated individual to kick start their career in a Business Support apprenticeship role.

As the Business Support Apprentice, you will be responsible for providing proactive and customer focused administrative support as part of the Business Support Team. Support will be responsive to the needs of the business support function and the post holder will be assigned specific areas of responsibility. This will include a range of duties including document management, support for events and visits and systems and database management.

You will also undertake an apprenticeship course with the Training provider BPP Education Group, and the course duration is expected to be 18 months. Specifically, we are seeking individuals who are motivated, engaging, enjoy working with others and have a can-do attitude.

The key focus of this role is:

• To take responsibility for specified areas of administrative business support and develop and maintain an understanding of those areas, and any associated systems.
• Supporting the organisation and successful delivery of specific projects, events and visits as required.
• Undertake systems-based work through data entry, data interrogation and data assurance.
• Deal efficiently and courteously to all queries and correspondence both written and verbal from a wide range of internal and external customers.
• To promote a strong customer focus within the team and the organisation as a whole.

Key role requirements (knowledge, skills and experience):

• The ability to develop positive relationships with a broad range of individuals, organisations and members of the public.
• Excellent planning and organisational skills to work on own initiative, make decisions to manage own workload, achieve deadlines and meet customer requirements
• Strong IT skills with the ability to maintain spreadsheets and databases
• Ability to co-ordinate and successfully manage a wide range of tasks
• The ability to work effectively as part of a team and demonstrate flexibility in approach to tasks

Application and selection process

The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached.

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

If you are interested in applying for this position, click Apply Now.

Please see the link to the Job Profile/Person Specification.

Appointment is conditional upon undertaking Standard Disclosure and Barring Service (DBS) check. Rechecks will be required in line with the Disclosure and Barring Service (DBS) and Recruitment of Ex-Offenders Policy.  

Please note we do not accept applications via Agencies or CVs without an accompanying application form.

Closing date for applications is 9:00hrs on 20 September 2024

It is anticipated that the assessment / interview process will run week commencing 7 October 2024.

Anticipated start date: October/November 2024 with Apprenticeship Cohort start of February 2025

Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge.

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