Administration and Secretariat Manager – NFCC

Location: Home based with UK-wide travel, on occasion

Salary: £42,500 – £45,000 per annum

Hours: 37 hours / week

Contract type: Fixed Term Contract – 18 months

Directorate: Corporate Services

Responsible for: Administration and Secretariat team

We are seeking an experienced Administration and Secretariat Manager to lead and develop administrative processes across our organisation. This pivotal role oversees the Administration and Secretariat (A&S) function, ensuring the delivery of a professional, customer-focused service that reflects our values of trust, transparency, and service excellence.

You will play a key role in supporting governance structures, managing secretariat services, and driving continuous improvement in administrative systems. This is an exciting opportunity to influence how we operate and support our internal and external stakeholders.

What you will be doing:

As the Administration and Secretariat Manager, you will lead the delivery of high-quality administrative and secretariat services across the organisation. You’ll manage a team responsible for supporting key governance meetings, maintaining accurate records, and ensuring smooth operational processes.

Your work will include:

Governance Support: Overseeing, and providing, secretariat services for NFCC’s Board of Trustees, Chiefs Council, a wide range of committees, and internal meetings—ensuring accurate minutes, timely actions, and professional coordination.

Team Leadership: Managing and developing the A&S team, fostering a culture of excellence, collaboration, and continuous improvement.

Process Improvement: Reviewing and enhancing administrative systems to ensure they are efficient, user-friendly, and aligned with organisational needs.

Stakeholder Engagement: Liaising with senior leaders, committee chairs, trustees, and external partners to ensure effective communication and governance.

Who we are looking for:

Someone who enjoys working across a range of areas to provide high quality, professional administrative support to enable the charity to function efficiently and effectively. This role will suit someone who thrives on building and maintaining positive working relationships and developing strong processes. Attention to detail is key for this role.

What you can expect:

This is a chance to make a meaningful impact in a national organisation, working alongside passionate professionals in a supportive and forward-thinking environment.

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about; we put them into action daily.

We offer an enhanced annual leave allowance of 26 days (pro-rata) plus bank holidays (increasing with length of service), healthcare cash plan, access to an Employee Assistance Programme and flexible working.

Please see the Job Description on the NFCC Website.

How to apply:

If this sounds like the role for you, please complete our online application form linked on the ‘Apply Now’ button on the NFCC website. Please note, CV’s will not be accepted for this position.

If you have any difficulties in completing the form, or would like any further information prior to applying, please email – recruitment@nfcc.org.uk

Closing date: Monday 22nd September 2025.

Interviews will be held on Thursday 2nd October and Friday 3rd October 2025.

For an informal discussion about the role please contact Helen Nightingale, Director of Professional Services – Helen.Nightingale@nfcc.org.uk

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.  

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.  

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment .