Fire Control Content Manager – NFCC

Website NFCC_FireChiefs National Fire Chiefs Council

Location: Home based with UK-wide travel, as required/on occasion

Contract details: Fixed term contract for 12-18 months or secondment opportunity

Salary: £46,800 to £55,000 per annum

Hours: Full-time

Directorate:​ Continuous Improvement ​

Responsible to: Head of Operational Response and Fire Control Hub

Here at the NFCC we are the professional voice of the UK Fire and Rescue service, driving improvement and development throughout the UK while supporting our leadership team.

This is an exciting opportunity to join the team as a Fire Control Content Manager. You will work remotely; however, you may be required to travel nationally where necessary.

The postholder will mainly be responsible for supporting the delivery of the Fire Control Guidance project and supporting the relationship with policy owners from all UK fire and rescue services to ensure the products of the project continue to meet the needs of those services. The postholder will also play a role in the day-to-day support of the Operational Response and Fire Control Hub of the Continuous Improvement Directorate through, providing technical expertise, advice and support.

What you will be doing:

  • Researching and drafting National Operational Guidance for Fire Control, including identifying extant (legacy) guidance that can be fully or partially withdrawn from service.
  • Supporting the links between the NFCC Mobilising Officers Group and Fire Control projects and managing working groups and workstreams relating to Fire Control projects
  • Preparing and delivering written and oral briefs, presentations and reports
  • Responding to questions and correspondence from external organisations
  • Supporting the development of consultation responses on a range of operational response issues and initiatives for a variety of audiences
  • Engaging with relevant stakeholders and managing those relationships
  • Providing advice and support on the technical aspects of fire control including legislation, both internally and to external organisations and members of the public.

Who we are looking for:

We are looking for a professional and enthusiastic individual that has held a leadership role within a fire and rescue service control or evidence of working at that level. The successful applicant will have worked in an operational environment and will have a good understanding of control room practices.

You will have experience in organising and planning both your workload and that of others, managing multiple tasks at a time, escalating issues only when required.

You will have excellent communication skills and the ability and resilience to challenge appropriately and promote ideas and solutions to identified issues.

What you can expect:

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition and personal development are not just words we talk about, we put them into action daily.

If this sounds like the kind of opportunity that you can add value to by bringing enthusiasm, experience and knowledge to; please have a look at the Job Description on our website and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button below on the NFCC jobs website. CV’s will not be accepted for this position.

If you experience any difficulty completing our application form, or have any queries regarding the role, please contact

Closing date – 4th August 2024

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

To apply for this job please visit