Information Governance Administrative Officer – 6 month FTC

The Role

We are seeking a dedicated and detail oriented Administrative Assistant to join our Information Governance team. This role is crucial in supporting our efforts to manage and protect information within the organisation

What You Will Be Working On

• Freedom of Information Requests: Logging and acknowledging FOI requests, ensuring compliance with relevant legislation and timely responses.
• Subject Access Requests: Logging and acknowledging SARs, including the collection, of requested information while maintaining confidentiality and data protection standards.
• Acknowledgements: Prepare and send acknowledgements for received requests, ensuring clear and professional communication with requestors.
• Logging, assigning and sending CCTV requests, Section 212 requests and compliments.
• General Administrative Duties: Provide general administrative support to the Information Governance team, including data entry and document management.
• Record Keeping: Maintain accurate records of all requests and responses, ensuring that all documentation is up to date and easily accessible.
• Communication: First point of contact for answering queries (internal/external)
• Compliance: Ensure all activities are conducted in compliance with relevant laws, regulations, and company policies.

What Are We Looking For?

We are seeking a proactive and self-motivated individual who thrives both independently and as part of a collaborative team. The ideal candidate will possess strong problem-solving abilities and excel at managing multiple priorities in a dynamic environment. A high level of integrity and professionalism is essential, along with a customer-focused mindset and a commitment to delivering exceptional service.

Eligibility

• Previous experience in an administrative role, preferably within an information governance or records management environment.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Proficiency in Microsoft O365, SharePoint
• Knowledge of data protection regulations and FOI legislation is an advantage.

How to apply

You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification.

You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 750 words no matter which format you choose to present your application.

You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications).

Assessment and selection:

Stage 1 – 15th –16th July ‘25

Application & shortlisting (assessment of your supporting statement will be made against the essential criteria)

Stage 2 – w/c 21st July ‘25

Role specific panel interview

Should you wish to have an informal discussion with regards to the role, please contact ana.tuckwell@essex-fire.gov.uk

Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework.

Safeguarding

Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.

You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.

The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.

This role will be subject to a Disclosure and Barring Service (DBS) check.