Assistant HR Officer (Systems & Reporting)

Devon and Somerset Fire and Rescue Service are looking for an Assistant HR Officer (Systems and Reporting) to enhance our People Services team based at our Service Headquarters in Exeter.

You’ll join us on a full time (37 hours per week), 12 month fixed term contract, and in return you will receive a competitive salary of £28624.00 – £31067.00 (gross) per annum.

Key responsibilities of the Assistant HR Officer (Systems and Reporting):

-To maintain and update the current HR system (iTrent) as necessary, including but not limited to post details and organisational structure and annual leave enquiries and adjustments.
-To manage and monitor the iTrent inbox, triaging queries and responding where appropriate.
-To sign post to available training, provide training for system users and to act as a first point of contact for user queries.
-To be responsible for both the security and maintenance of the current HR database including the creation of user accounts and access permissions, in accordance with GDPR requirements.
-To liaise effectively with colleagues across the HR Function and other departments within the service, as well as external agencies and other third party contacts, as and when directed, or when required.
-To create and produce people metrics reports in relation to the content of the HR system, ensuring that the data is presented accurately and in a user friendly format, including look up functions, pivots, slicers and graphs where appropriate.
-To participate in collaborative work that enables current and future HR system development and transformation.
-To assist with the provision of data for additional reporting requirements on an ad-hoc basis as required, such as Subject Access Requests, FOIs and contribute to organisational data returns (including ONS and HMI) as needed.
-To support the departments goals and objectives, as well as actively engaging with your own continuous professional development, in accordance with DSFRS policies and procedures and to participate in a collaborative team based environment.

As our Assistant HR Officer (Systems and Reporting), you will assist with the overall administration of the current HR Database (iTrent), including user accounts and post structure, and to triage and respond to systems queries received via the iTrent mailbox. You will also undertake work to support People Systems Reporting.