Apprenticeship Opportunity – Level 3 IT Support Technician

Level 3 IT Support Technician
£12,313 to £22,010 a year
37hrs per week
Fixed term – 2 years
Cambourne

About The Cambridgeshire Fire And Rescue Service (CFRS)  
CFRS is one of the best fire and rescue services in the UK – but don’t take our word for it. Our recent His Majesty’s Inspectorate for Constabulary and Fire and Rescue Services (HMICFRS) highlighted our positive culture, our dedication to developing our people and the things we do to promote inclusion across the service. The Service is dedicated to delivering an outstanding service to the communities we are proud to serve.

We are currently looking for an ICT apprentice to join our welcoming, modern and progressive fire and rescue service.

Job Purpose 
The apprentice will assist the ICT Shared Service to provide a customer focused ICT Support service to stakeholders throughout Bedfordshire and Cambridgeshire Fire and Rescue Services. This includes logging calls through to successful completion, keeping users updated throughout the process and attending user support fault calls as an engineer to resolve issues where necessary.  To undertake general admin duties, training and developing themselves. Working with O365, MDM Management and knowing various technologies within the IT industry that are relevant to the role.

Apprenticeship Overview 
Expected duration:  16 Months
Apprenticeship level: Level 3 (Advanced)

Programme:
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard.

The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 

Working Life At Cambridgeshire Fire and Rescue Service:
You don’t have to wear a firefighter’s uniform and run into burning buildings to play an important role in the Service. A role in our support functions offers the chance of build a challenging, rewarding career and the opportunity to give something back to the community. We’re a modern and progressive place to work and promote the right values and welcoming culture by:

Ensure transparency and fairness in everything we do.
We’re proud to be a Disability Confident employer.
We provide health and wellbeing support for everyone in the service.
We have inclusion ambassadors and established working groups for protected characteristics

ABOUT THE REWARDS/BENEFITS WE OFFER:
Employee Assistance Programme
Access to Health Cash Plan
A competitive pension scheme
Access to Blue Light Discount at hundreds of stores and events
Access to Health Shield Perks discounts
Family friendly policies – including flexible working
Great learning and development opportunities
24 days annual leave each year plus bank holidays, increasing with long service
Parking (site specific)

HOW TO APPLY 
Please use the following link for full role details and information on how to apply for this opportunity via the Government Apprenticeship Portal:  L3 IT Support Technician Apprentice – Cambridgeshire Fire & Rescue Services – CB23 – £12.4-£22k – Find an apprenticeship – GOV.UK 

We have the right to close this advert at any time