
Karen joined Surrey Fire and Rescue Service as a firefighter in January 1996, at a time when she was still one of only a handful of women to have joined the Service operationally. After a career spanning more than 30 years, including time with both Surrey and Kent Fire and Rescue Services, Karen retired from the fire service on 31 March 2026.
Throughout her career, Karen was passionate about remaining operational and maintaining that connection with firefighters and crews. She progressed through the Service to Group Commander and held a wide variety of roles, including managing fire stations, leading Prevention, working with Joint Fire Control, and taking responsibility for areas including National Resilience and Road Traffic Collisions.
Karen was also fortunate to spend part of her career as an instructor, teaching Breathing Apparatus, Road Traffic Collision, Fire Behaviour Training and core operational skills. One of her favourite roles was working within Blue Light Collaboration, where she was involved in introducing gaining entry for welfare and co-responding. She considers herself incredibly fortunate to have had such a varied career and still describes it simply as the best career she could ever have wished for.
Karen’s involvement with Women in the Fire Service goes back almost as far as her firefighting career. She attended her first WFS event in November 1996, when the organisation held its first AGM. Although her own early experiences within the fire service had largely been positive, meeting women from other services made her realise that this wasn’t everyone’s experience. It showed her just how important WFS was, and how powerful a network of women supporting other women could be.
Thirty years later, that belief is as strong as ever. Retirement from the fire service certainly hasn’t meant retirement from supporting its people. Karen remains hugely passionate about supporting women working throughout the fire and rescue service, whether they are operational firefighters or members of support staff. She is particularly passionate about encouraging those who challenge the status quo, speak up for others, or are brave enough to stick their head above the parapet.
Karen believes that women should be able to have long, successful and fulfilling careers in the fire service without feeling that they have to change who they are to succeed. She wants to use her experience to encourage, mentor and support others and, where she can, make the path a little easier for the women coming behind her.
Looking back, Karen genuinely feels that she has been able to “have her cake and eat it”. She had a career she loved, remained operational throughout it, worked alongside some incredible people and, most importantly, has a wonderful family, including her husband and two daughters.
She may have hung up her fire kit after 30 years, but she hasn’t hung up her passion for the fire service, its people, or for Women in the Fire Service. She remains proud to be surrounded by inspiring women and hopes to continue being part of that support network for many years to come.







