Trauma Support Coordinator
£32,061 to £ 33,699 per annum + benefits (pay award pending)
Please note: The Service is currently undertaking a job evaluation review across all corporate roles and as a result, the grade and salary associated with this post may be subject to change following completion of the process.
About the role
We are seeking to fill an upcoming vacancy for the role of Trauma Support Coordinator.
Reporting directly to the Occupational Health Manager, you will play a key role in supporting the delivery of the Service’s wellbeing and trauma support programmes. You will coordinate and deliver Trauma Support, Mental Health First Aid and health promotion sessions across the Service. You will support and mentor members of the Trauma Support Team while helping to coordinate trauma support activities and training delivery. The role also involves analysing feedback and evaluation data, maintaining wellbeing information and supporting the day-to-day activities of the Occupational Health Unit.
The successful candidate will be able to demonstrate a strong commitment to the TWFRS Values of Safety, Integrity, Inclusivity and Learning, and champion these in their day‑to‑day work. They will also demonstrate and the highest standards of ethical behaviours and champion these in their day-to-day work in compliance with our ethical code of conduct.
We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from underrepresented groups in our workforce or society.
About Tyne and Wear Fire and Rescue Service
Tyne and Wear Fire and Rescue Service are one of the UK’s leading Fire and Rescue Services for responding and innovation. We pride ourselves in striving to ‘Create the Safest Community’ and our dedicated, and diverse workforce are committed to delivering this.
Tyne and Wear Fire and Rescue Service Headquarters are located in purpose built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.
As a Trauma Support Coordinator you will:
• Present and deliver Trauma Support training courses, Mental health first aid training and Health promotion sessions.
• Become a Mental Health First Aid Trainer and work towards, or already hold, a Train the Trainer Adult Mental Health First Aider qualification.
• Provide mentoring to Trainee Trauma Support Team members during the initial stages of session co-delivery.
We are seeking a candidate who has demonstrable experience of:
• Qualified in Trauma Support or willing to work towards such a qualification.
• Adult Mental Health First Aid qualified and working towards a Train the Trainer Adult Mental Health qualification to facilitate sessions on-site and off-site where required.
• Working within an Occupational Health unit or trauma support environment and undertaking administrative work.
• Delivering presentations and training.
The Selection Process
Set out below are the key dates relating to this selection process:
Stage Timeline*
Advert closes – Wednesday 2nd September at 12 noon
Notification of shortlist – Friday 4th September 2026
Interview – Wednesday 9th September 2026
*Please note the dates and stages detailed may be subject to change
Interested in applying?
Further details can be found in the accompanying job description and person specification. You are required to submit a supporting statement of no more than 1000 words which should demonstrate how you meet the criteria stated on the person specification and job description.
Further information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.
For further information about the role, please contact Health, Wellbeing and Safety Manager Ashley Smith at Ashley.smith@twfire.gov.uk
Reasonable Adjustments
We are a Disability Confident Leader. If you require any reasonable adjustments to the recruitment process, please email: recruitment@twfire.gov.uk
Safer Recruitment
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. All posts will be subject to a satisfactory DBS check, medical and references.
Pre-employment checks
The successful applicant will be subject to our pre-employment screening process which includes an Enhanced DBS check relevant to the role, completion of an occupational health medical and a substance abuse test. We will also conduct right to work and reference checks.
Please submit your application form by no later than 12 noon on Wednesday 2nd September 2026.