Business Engagement Officer

Suffolk County Council, Suffolk Fire and Rescue Service
Address: Various – Travel across Suffolk is required
Salary: Grade 4, £28,598 per annum (pro rata for part time) – Green Book Terms and Conditions or £30,384 per annum (pro rata for part time) – Grey Book Terms and Conditions
Hours: 37 hours per week (Green Book) or 42 hours per week (Grey Book)
Contract: Fixed Term or Secondment for 12 months
At Suffolk County Council, collaboration is at the heart of what we do. As a Business Engagement Officer (Protection) in the Fire and Rescue Service Protection Team you’ll work with colleagues, partners, and communities to lead business engagement activity across Suffolk, coordinate and deliver multi‑agency Impact Days, manage the Service’s Battery Energy Storage System (BESS) and solar installation consultations, and support the Primary Authority Scheme (PAS).

Reimagine the possibilities.

Your role and responsibilities 

As a Business Engagement Officer in Protection, you will play a vital role in helping Suffolk Fire and Rescue Service work with businesses and partners to keep people safe. Your work will directly support risk reduction, legal compliance, and safer communities across Suffolk.

On a day-to-day basis, you will engage with businesses to provide practical fire safety guidance, analyse Unwanted Fire Signals data to identify trends, and help deliver targeted interventions that make a real difference. You will also coordinate Impact Days and work with a wide range of partners, bringing people together to improve safety outcomes.

You will contribute to specialist areas such as Battery Energy Storage Systems and solar consultations, supporting informed and balanced decision making. Working closely with colleagues across Prevention, Protection, and Response, you will be part of a collaborative and forward-thinking team that values your insight and contribution.

In this role, you will:

• build strong relationships with businesses and partner organisations
• deliver business engagement activity and multi-agency Impact Days
• analyse Unwanted Fire Signals data to help reduce repeat incidents
• support the Primary Authority Scheme and consistent fire safety advice
• contribute to consultations on emerging technologies such as BESS and solar
• work collaboratively to improve safety and compliance across Suffolk

This is a role where your work will be visible, valued, and meaningful. We are excited to welcome someone who is passionate about making a difference and ready to grow within a supportive and committed team.

You will need 

We are looking for someone who is motivated, approachable, and keen to make a positive impact. You do not need to meet every requirement from day one. What matters most is your willingness to learn, collaborate, and grow within a supportive and committed team.

We hope you will bring experience in engaging with businesses, partners, or stakeholders, along with the confidence to explain technical or regulatory information in a clear and practical way. Strong organisation skills, curiosity, and the ability to manage competing priorities will help you succeed in this varied and rewarding role.

Our ideal candidate enjoys working with others, feels comfortable taking the lead when needed, and is confident using digital tools to analyse information and keep accurate records. Experience in fire safety, regulation, or project or event coordination is helpful, but transferable skills from other roles are equally welcome.

We hope you will bring:

• experience of working with businesses, partners, or community groups
• strong communication skills and the ability to build trusted relationships
• an organised and proactive approach to managing tasks and projects
• confidence using IT systems and working with data
• a willingness to develop your technical knowledge, with support from the team
• a full UK driving licence and flexibility to travel across Suffolk

To learn more and apply click here.