Job title: Volunteer Coordinator
Location: Service Headquarters, Maidstone – mixture of office and home working – 3 days per week in office (with travel countywide, based on needs)
Hours: Full time – 37.5 Hours per week
Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 16.5% employer contribution
Holidays: In addition to entitlement to bank/ public holidays you will receive 30 days holiday
Base salary: Grade 6 – £37,478- £42,104 per annum depending on experience
Ref: R000988
Being a part of Kent Fire and Rescue Service
Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway.
Being a Volunteer Coordinator
As a Volunteering Coordinator, you will play a vital role in enabling Kent Fire and Rescue Service (KFRS) to deliver exceptional community-focused services through our volunteer workforce. You will bring enthusiasm, strong communication skills and excellent organisational abilities to support, develop and coordinate volunteers across a wide range of activities that help keep our communities safe.
You will be the first point of contact for volunteers, fostering positive relationships and ensuring each person feels valued, included and supported. By coordinating volunteer involvement across prevention, protection, response, engagement and training activities, you will help turn organisational aims into meaningful community outcomes.
What you’ll do
Support, develop and coordinate volunteers across a range of community, engagement and service activities.
Act as the main point of contact for volunteers, offering guidance, support and signposting when needed.
Plan and resource volunteer involvement at events and initiatives, including managing rotas for the Volunteer Response Team.
Maintain accurate volunteer records and analyse data to demonstrate impact and value.
Work with internal teams to match volunteer skills to organisational needs and ensure compliance with safeguarding, health, safety and inclusion standards.
Lead volunteer communications, meetings and recognition activities.
What you’ll bring
Strong communication skills and the ability to engage with a wide range of stakeholders.
Experience supporting volunteers or community groups.
Ability to coordinate rotas and manage competing priorities.
Confidence recording, analysing and presenting data.
Ability to work independently and collaboratively across teams.
Understanding of safeguarding, equality, diversity and inclusion principles.
Ability to handle sensitive information confidentially.
A passion for helping others develop, grow and contribute to safer communities.
How to apply
Please complete an online application and CV by midnight on 5th April 2026.
Interviews will take place 21, 22 and 23rd April 2026.
We reserve the right to close this vacancy upon receiving a sufficient number of applications. If you are interested in this role we recommend that you submit your application at the earliest opportunity.
Inclusion is at the heart of everything we do. We know that great minds don’t think alike, so we rely on diverse thoughts, feelings, beliefs and backgrounds to create the best working environment that we can possibly offer.
Kent Fire and Rescue Service, its employees and volunteers, are committed to safeguarding, protecting and supporting children, young people and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.
As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity and Inclusion and how this fits in with their everyday work.