Post: 999 Assistant Control Commander (ACC)
Starting salary: £44,944.28 per annum
Contract type: Permanent
Working pattern: Shift system
Application closing date: 4 PM on Sunday 14 June 2026
The London Fire Brigade is the busiest Fire and Rescue Service in the UK, taking over 250,000 999 calls a year.
Servicing the nation’s Capital is a task like no other, aside from the many major events that our Control room supports, such as Pride in London, Notting Hill Carnival and the State Opening of Parliament, we respond to calls for help from two major airports, 272 Underground stations, 334 train Stations, 84 hospitals and 8.9 million Londoners. The variety of incidents that we attend is unmatched elsewhere.
We are seeking motivated individuals to step into the role of Assistant Control Commander (ACC) within Brigade Control.
As an ACC, you will play a critical supervisory role in ensuring the effective supervision of control room operations, mobilising resources, and supporting operational response across London. You will lead and support Control Officers in a fast-paced, and high-pressure environment dealing with a wide range of operational incidents.
This is a rewarding opportunity to contribute to keeping London safe, supporting our teams, and driving continuous improvement in Control operations.
We are looking for candidates who can demonstrate control command in a busy, fast paced control environment, using effective decision-making experience of supporting or leading change and clear commitment to continuous improvement and developing others.
Is this the role for you?
• Do you thrive in a fast-paced, high-pressure environment?
• Can you lead others and make confident critical decisions under pressure?
• Are you passionate about supporting teams and developing people?
• Do you want to play a key role in keeping London safe?
If so, we would like to hear from you.
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs-london-fire-gov-uk.jobsmarket.site/pages/en-gb/jobs to access the full advert.
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Anyone who has contact with children, young people or adults at risk will be subject to an enhanced DBS check as part of our commitment to safeguarding.
Eligibility
In order to apply, you must meet the following criteria at the point of application:
Internal applicants: be a current LFB Control Officer and completed your Control Officer Development Pathway
External applicants: be a current substantive Crew Manager or Watch Manager A in a UK Fire and Rescue Control room
Not have any live formal disciplinary sanctions
Not be in a formal capability process
Assessment Overview
Stage 1
To apply, please complete the online application, upload a copy of your up-to-date CV, provide a cover letter and provide evidence to address the following selection criteria:
1. How you have supported or led change within your current role.
2. How you have demonstrated effective communication with colleagues or partner agencies.
3. How you have promoted a positive and inclusive working environment and culture in Control.
Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.
Shortlisted candidates will be invited to attend stage 2.
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.
Please note any correspondence received from us will be electronic and sent to the address you provide on your application form.
Stage 2
Interview and Command Assessment
Interviews for this role will take place on Tuesday 30th June at the LFB Assessment Centre in Hammersmith.
Stage 3
Command Assessments will take place from 1st to 10th July at the London Operations Centre.
Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.
Additional Information
Please note: Our application system has recently changed.
After you submit your application, you’ll receive an email asking you to confirm your email address. This is a quick security step and is required for your application to be successfully submitted.
Once you’ve confirmed your email address, you’ll receive a confirmation email letting you know we’ve received your application. This email will also include your applicant number for future reference.
If you’ve submitted your application but haven’t received the email acknowledging receipt of your application, please check that you’ve confirmed your email address as soon as possible and before the closing date. Look out for an email from our recruitment system with a confirmation link. If you can’t see it, please check your junk or spam folder and add the sender to your safe senders list.
Benefits of working for the London Fire Brigade
• Generous holiday entitlement plus bank holidays
• Family (including maternity) leave and emergency support leave
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loan
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation
Criminal records check
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. A Disclosure and Barring Service (DBS) Enhanced check will be undertaken on the successful person before an appointment is confirmed.