Business Analyst

Post: Business Analyst
Salary: £40,657 per annum
Grade: FRS D
Salary range: £40,657 – £46,550 per annum
Contract type: Permanent
Working pattern: Full-time (Hybrid)
Application closing date: 4 PM on 01 October 2024

London Fire Brigade (LFB) is London’s Fire and Rescue Service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.

We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).

LFB is looking to employ a Business Analysts within our Strategic Planning Team.

This role is part of the Strategic Planning team, which sits within the Transformation Directorate. Our Directorate aims to provide the capabilities and capacity the London Fire Brigade (LFB) requires to sustain transformative change and enable the LFB to provide the best possible service to London and Londoners.

Our collective role as the Strategic Planning team is to help the Brigade define its vision, the strategy for achieving it and the plans that make that a reality. We do that by:
• bringing together research, design, business and technology that helps the Brigade work with the public to design services that meet their needs, wants and expectations;
• using insight to drive our strategic thinking and place the people we serve at the centre of what we do;
• working collaboratively across the Brigade, with the public and our partners;
• being curious, creative and having fun. 

Our Community Risk Management Plan (CRMP) sets out our ambition for the coming years. As a Business Analyst your research and analysis will help the Brigade understand how it operates and how it needs to change if it is to achieve that CRMP. Your assessments of how well the strategy is being delivered will inform the need for adaption of plans or the strategy itself.

You will be responsible for conducting investigative analysis and creating reports using a range of data sources and information to inform high level policy and strategy but also the day-to-day operation of the London Fire Brigade. You will be highly data-literate with strong analytical skills and be comfortable using a variety of analytical tools.

The successful candidates will be expected to develop and maintain a high standard of customer care with both internal and external stakeholders and have the ability to identify needs and engage with users or stakeholders to collate user needs evidence, turning both qualitative and quantitative data into user-focussed results.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview
Stage 1

To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address the following selection criteria:

1. Experience of using and analysing qualitative or quantitative data to identify problems, gaps and potential solutions.
2. Ability to engage with users or stakeholders to build partnerships and create inclusive, collaborative working environments.
3. Experience of business process modelling and other core business analysis techniques to analyse the structure, functions or service of an organisation.
4. Experience of producing accurate written documentation and presentation of data to support your work and report on your findings, in a way that that is accessible and interesting.

Please note that we will evaluate score the evidence you provide based on the competencies listed in the selection criteria above. The CV is for information purposes only and will not be marked.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessments for this role are expected to take place in mid/late-October. The specific date will be confirmed to shortlisted candidates in due course. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.

Additional Information
Benefits of working for the London Fire Brigade

• 26 days’ holiday plus bank holidays
• Option Absence Scheme (which can result in an additional 12 days annual leave for staff at this grade)
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme
• Opportunity to access affordable accommodation

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.